In-Demand Program manager, relo, l5, supply chain au Jobs in Docklands, Vic

Program Manager, ReLo, L5, Supply Chain AU
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
Program Manager
Western Health —Melbourne VIC
- $160,000 - $170,000 a year
- Full-time
- Management
- Education
- No degree
5d
Program Manager - People Excellence and Innovation
Country Fire Authority —Burwood East VIC
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
12d
Project Manager, Price Submission
Greater Western Water —Footscray VIC
- From $165,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Health insurance
- Parental leave
11d
Senior Program Manager
Chemist Warehouse —Preston VIC
- Bakery
- Health insurance
- Work from home
4d
Manager, Programs and Engagement
Department of Government Services —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
4d
Sr Program Manager
Honeywell —Abbotsford VIC
- Full-time
- PMP
- Construction experience
- Communication skills
Supply Chain Supervisor - Accent Group
Accent Group —Cremorne VIC
- Full-time
- Management
- ERP systems
- Communication skills
- Employee discount
Quick Apply
7h
Technical Program Manager, Integrations
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- EMR systems
- SharePoint
Vacationer Program | T&T | Finance Transformation and Supply Chain & Network Operations
Deloitte —Melbourne VIC
- Engineering
- Business
- Internship
- Parental leave
Program Change Lead
Workplace Injury Commission —Melbourne City Centre VIC
- $168,537 a year
- Full-time
- Management
- Communication skills
5d
Project Management - Practice Manager
Victoria Police —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
11d
PMO Governance Manager - Capital Projects
Asahi Beverages —Melbourne VIC
- Full-time
Program Manager
VusionGroup —Melbourne VIC
- Full-time
- PMP
- Communication skills
4d
Supply Chain Program Manager
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
8d
Program Manager
Melbourne Water —Melbourne VIC
- Full-time
- No degree
14d
Senior Program Manager
Coles Group —Hawthorn East VIC
- Full-time
- Management
- Leadership
- Communication skills
- Free parking
- Employee stock purchase plan
8d
Functional Analyst - Supply Chain
Officeworks —Chadstone VIC
- ERP systems
- SQL
- Analysis skills
- Employee assistance program
Commercial Manager - Operations & Supply Chain
EBOS Group —Docklands VIC
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Health insurance
- Parental leave
6d
Head of Sourcing
Nordex SE —Melbourne VIC
- Sales
- Engineering
- Bachelor's degree

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Program Manager, ReLo, L5, Supply Chain AU

Amazon Commercial Services Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Microsoft Excel
Logistics
SQL
Bachelor's degree
Forecasting

Full Job Description

DESCRIPTION

Reverse Logistics Program Manager

We are seeking an experienced Reverse Logistics Program Manager to join our Supply Chain team. This role will be responsible for optimizing the end-to-end reverse logistics process, ensuring efficient handling of customer returns, vendor returns, and removal volumes while maintaining operational excellence across our fulfillment network.

Key job responsibilities

Design and implement reverse logistics programs that optimize end-to-end returns processing, including customer returns, vendor returns, and removals, while establishing and monitoring key performance indicators (KPIs) to drive continuous improvement in processing time, costs, and customer experience.

Develop capacity planning models and forecasting tools to predict return volumes, inform labor planning requirements, and maintain optimal backlog levels through proactive demand management and workforce planning strategies.

Partner with Fulfillment Center operations, Returns teams, Stores stakeholders, and Workforce Management to streamline returns intake, processing workflows, and inventory disposition strategies while ensuring adequate staffing levels and storage capacity for unsellable inventory.

Analyze returns data to identify trends, bottlenecks, and root causes, then implement automation, technology solutions, and process improvements that increase processing speed, accuracy, and operational efficiency across the fulfillment network.

Create executive-level reports and dashboards that communicate program performance, forecast accuracy, labor productivity metrics, and cost savings while providing insights and recommendations to leadership on strategic decisions.

A day in the life
As a Program Manager in Reverse Logistics, you will start your day reviewing backlog metrics and labor utilization rates across multiple fulfillment centers. You might spend your morning analyzing return volume trends and adjusting capacity forecasts, then meet with FC operations teams to discuss process improvements for returns intake. In the afternoon, you could be collaborating with Workforce Management to align staffing schedules with forecasted demand, or presenting program performance updates to senior leadership. You will regularly engage with cross-functional partners including Finance, Transportation, and Sustainability teams to optimize disposal programs and reduce costs. Throughout the day, you will balance strategic planning activities with tactical problem-solving, whether that's developing contingency plans for peak periods or implementing new standard operating procedures (SOPs) to improve processing efficiency. This role offers the opportunity to drive meaningful impact on customer experience while contributing to Amazon's sustainability initiatives through efficient inventory disposition strategies.

About the team
The Reverse Logistics team plays a critical role in Amazon's supply chain by ensuring efficient handling of returned products and unsellable inventory. Our team works at the intersection of customer experience, operational efficiency, and sustainability, developing innovative solutions that reduce waste and optimize costs. We collaborate closely with Fulfillment Centers, Returns operations, Stores teams, and various corporate functions to continuously improve our processes. Our culture values data-driven decision making, creative problem solving, and collaborative partnerships. We are committed to building an inclusive environment where diverse perspectives drive innovation and operational excellence. Team members have opportunities to work on high-visibility projects, implement automation solutions, and influence strategic decisions that impact millions of customers and thousands of associates across our fulfillment network.

BASIC QUALIFICATIONS

5+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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program manager, relo, l5, supply chain au jobs in docklands, vic

Program Manager, ReLo, L5, Supply Chain AU

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Head of Sourcing

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