In-Demand Customer service and office administration Jobs in Dandenong, Vic

Office Administration Assistant
Clinic Maintenance Pty Ltd —Braeside VIC
- $52,880.00 - $59,880.70 a year
- Full-time
- Management
- Customer service
- Clinic
Quick Apply
Sales Operation Support
HC FORKLIFT AUSTRALIA PTY LTD —Dandenong VIC
- $60,000 - $70,000 a year
- Full-time
- Bilingual
- CRM software
- Customer service
Quick Apply
12d
Customer Service & Administration Officer
Alex Group Aus —Dandenong VIC
- $61,000 - $66,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Employee discount
- Professional development assistance
Quick Apply
15h
Customer Service & Dispatch Administrator
Motion Asia Pacific Services Pty Ltd —Dandenong VIC
- Full-time
- Customer service
- ERP systems
- Office
- Parental leave
- Employee assistance program
Quick Apply
Team Leader Administration Support
City of Greater Dandenong —Dandenong VIC
- $6.00 - $99,846.49 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
7d
Office Manager
Comfab Products —Noble Park VIC
- $35 - $38 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Service Advisor / Office Assistance
RINGWOOD OFFROAD —Ringwood VIC
- From $30 an hour
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick Apply
8d
Administration Officer
Bolton Clarke —Melbourne Eastern Suburbs VIC
- Full-time
- Administrative experience
- Data entry
- Health insurance
- Employee assistance program
Warehouse Assistant
Hamer Offroad Pty Ltd (Hamer 4x4) —Dandenong VIC
- $30 - $33 an hour
- Full-time
- Forklift
- Warehouse experience
- In-person
Quick Apply
5d
Reception/Administration Officer
Hope Kids OT —Mount Waverley VIC
- $28 - $30 an hour
- Part-time
- Private practice
- Customer service
- Medical office experience
Quick Apply
Service Desk Analyst - GPC Asia Pacific - Full Time
GPC Asia Pacific (APAC) —Rowville VIC
- Full-time
- Hybrid work
- POS
- Parental leave
- Employee assistance program
Quick Apply
10d
Administration, Purchasing & Sales Support
MCKINNA SHEETMETAL PTY LTD —Braeside VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- On-the-job training
Quick Apply
Field Service Scheduler
Toyota Material Handling Australia —Dandenong VIC
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Parental leave
Sales and Administration Assistant
Cakes by Sweethearts Pty Ltd —Huntingdale VIC
- $34 - $36 an hour
- Monday to Friday
- Sales
- In-person
Quick Apply
Accounts Payable Officer (18-month Fixed Term Contact)
Miele —Hawthorn East VIC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- ERP systems
- Employee discount
Front Office Receptionist + Night manager (Free Accommodation)
Quest Apartments —Brighton VIC
- $26.00 - $43.13 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick Apply
3d
Service Administrator – Fire Services
Mechfield Facility Maintenance —Dandenong VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Office Administration and Customer Service Representative
Celebrate Event and Party Hire —Moorabbin VIC
- $44 an hour
- Part-time
- Customer service
Quick Apply
4d
Internal Technical Sales Officer - Mt Waverley/Laverton
JJ Digitals Technologies —Mount Waverley VIC
- $30,000 - $80,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
Administration Assistant - Casual
Altius Group —Hawthorn VIC
- Temporary
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
6d

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Office Administration Assistant

Clinic Maintenance Pty Ltd
Braeside VIC

Quick Apply

Job Details

Full-time
$52,880.00 - $59,880.70 a year

Qualifications

Management
Customer service
Bachelor's degree
Construction experience
Business
Communication skills

Full Job Description

About Clinic Maintenance

Clinic Maintenance is a Melbourne-based renovation and maintenance business delivering home renovation, commercial renovation, repair and maintenance services across Melbourne. The business promotes registered builders, detailed planning, transparent communication, strong workmanship and end-to-end project delivery across services such as bathroom renovations, kitchen renovations, full home renovations, commercial renovations, outdoor living spaces, garage conversions, laundry renovations and general maintenance.

About the Role

We are seeking a Management Consultant / Business Consultant to support the continued growth and operational maturity of Clinic Maintenance. The role will work closely with the business owner, project managers, trades, administration team and other stakeholders to review current operations and recommend practical improvements across sales, quoting, scheduling, project delivery, client communication, documentation, reporting and after-service support.

This role is suited to a structured business improvement professional who can analyse current workflows, identify operational gaps, prepare improvement recommendations and support the implementation of better systems, procedures and management controls across a growing project-based business.

Key Responsibilities

· Review current business operations across enquiry intake, site inspection, quoting, job scheduling, project delivery, client updates, invoicing, warranty and after-service support.

· Analyse existing workflows, job records, reports, client communication practices, templates, handover points and internal procedures.

· Identify business gaps, bottlenecks, duplicated work, risk areas and opportunities to improve efficiency, service consistency and customer experience.

· Develop recommendations to improve operating methods, work allocation, project visibility, internal accountability and resource utilisation.

· Prepare business improvement reports, workflow maps, procedure documents, implementation plans, role clarity recommendations and management updates.

· Assist with refining the end-to-end project management process from initial consultation through to final inspection and aftercare.

· Support improvements to quote follow-up, client communication standards, job tracking, scheduling, documentation and performance reporting.

· Review job roles, responsibilities and handover points between administration, project management, trades and management.

· Recommend improvements to systems, templates, checklists, dashboards and standard operating procedures.

· Assist with implementing approved recommendations, including revised procedures, team guidance, training materials and change support.

· Provide coaching and support to team members during process, system and operating model changes.

· Support management in improving scalability, profitability, control, customer satisfaction and overall business performance.

Skills and Experience

· Bachelor degree or higher in Business, Management, Commerce, Operations, Project Management or a related discipline.

· Experience in management consulting, business consulting, operations improvement, business transformation or organisational improvement.

· Strong ability to analyse workflows, business processes, operating models, role responsibilities and organisational structures.

· Experience preparing process maps, business cases, reports, procedures, implementation plans and business improvement documentation.

· Strong stakeholder engagement skills and the ability to work with business owners, project managers, administrators, trades and operational teams.

· Ability to convert business problems into clear, practical and commercially realistic recommendations.

· Strong written communication skills and confidence preparing professional reports and management documentation.

· Experience supporting change implementation across small to medium-sized businesses or project-based operations.

· Strong attention to detail, sound judgement and the ability to manage competing priorities.

Highly Regarded

· Experience in construction, renovations, property maintenance, trades, project services, field services or building-related operations.

· Experience improving quoting, scheduling, job management, CRM, project tracking or customer service workflows.

· Knowledge of residential renovation project lifecycles, including consultation, design, quoting, approvals, delivery, handover and aftercare.

· Experience using or improving job management systems, CRM platforms, project management tools, reporting dashboards or workflow automation.

· Experience developing standard operating procedures, checklists, forms, templates, role guides and team training materials.

About You

You are a practical and structured business improvement professional who understands how to make a growing business more efficient, consistent and scalable. You are comfortable working in a hands-on environment and can translate operational issues into clear business recommendations that can be implemented by real teams.

You can engage with both management and frontline teams, and you understand that effective consulting is not just about writing reports. It is about diagnosing problems, recommending workable solutions and helping the business adopt better ways of working.

Why Join Clinic Maintenance?

· Work with a growing Melbourne renovation and maintenance business.

· Help shape the operating model of a hands-on, customer-focused company.

· Contribute to real business improvement across sales, operations, project delivery, customer experience and reporting.

· Support a business that values communication, quality workmanship and practical project delivery.

· Opportunity to make a visible impact on how the business scales and performs.

How to Apply

Please submit your resume and a short cover letter outlining your experience in business improvement, operations consulting, workflow analysis, organisational change or project-based operational improvement.

Applications from candidates with experience in construction, renovations, property services, trades, field services or project-based businesses will be highly regarded.

Pay: $52,880.00 – $59,880.70 per year

Work Location: In person

Quick Apply

Refine Your Search

customer service and office administration jobs in dandenong, vic

Office Administration Assistant

Sales Operation Support

Customer Service & Administration Officer

Customer Service & Dispatch Administrator

Team Leader Administration Support

Office Manager

Service Advisor / Office Assistance

Administration Officer

Warehouse Assistant

Reception/Administration Officer

Service Desk Analyst - GPC Asia Pacific - Full Time

Administration, Purchasing & Sales Support

Field Service Scheduler

Sales and Administration Assistant

Accounts Payable Officer (18-month Fixed Term Contact)

Front Office Receptionist + Night manager (Free Accommodation)

Service Administrator – Fire Services

Office Administration and Customer Service Representative

Internal Technical Sales Officer - Mt Waverley/Laverton

Administration Assistant - Casual

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