In-Demand Reward travel team manager Jobs in Concord, Nsw

Manager, Case Management
Qantas —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Organisational skills
- On-the-job training
- Parental leave
Quick Apply
4d
Project Manager – Workforce Optimisation
Ramsay Health Care —St Leonards NSW
- Full-time
- Hybrid work
- Management
- Organisational skills
- Agile
Quick Apply
Dayforce Solution Oversight
BDO —Sydney NSW
- Full-time
- Presentation skills
- Bachelor's degree
- No degree
- Health insurance
- On-the-job training
12d
Part-Time Community Specialist | Castle Towers (New Store Opening)
Lululemon —Castle Hill NSW
- Weekend availability
- Sales
- Customer service
- Senior Secondary Certificate of Education
- Annual leave
- Employee discount
10d
Business Development Manager - Flight Centre Business Travel - Sydney, NSW
Flight Centre Business Travel (FCBT) —Sydney NSW
- Full-time
- Communication skills
- Negotiation
- Work from home
- Employee discount
Regional Head of Entertainment - APAC
TCC Global —Sydney NSW
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Leadership
Quick Apply
Reward Travel Team Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Manager - Deal Advisory (VCS)
BDO —Sydney NSW
- Full-time
- Research
- Leadership
- Communication skills
- Health insurance
- On-the-job training
Office Coordinator
Johns Lyng Group —Sydney NSW
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Senior Partnership Manager - APAC
Teamtailor —Sydney NSW
First Nations Team Manager – Service Contact Centre
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Recruiting
- Leadership
- Employee discount
- Gym membership
Quick Apply
Business Administrator (12-month fixed term contract)
Holmes Australia & Holmes NZ —Sydney NSW
- Full-time
- Office
- Microsoft Office
- Administrative experience
13d
Leasey Sales Executive
Beevo Pty Ltd —Sydney NSW
- $80,000 - $110,000 a year
- Full-time
- CRM software
- Sales
- In-person
Quick Apply
3d
Relationship Manager B2B - NSW
Europcar —Sydney NSW
- Full-time
- Remote
- CRM software
- Sales
- Communication skills
- Health insurance
- Parental leave
Positive Behaviour Support Practitioner
LiveBig —Liverpool NSW
- $85,000 - $110,000 a year
- Full-time
- Travel reimbursement
- Parental leave
Quick Apply
Guest Experience Lead | Castle Towers (New Store Opening)
Lululemon —Castle Hill NSW
- Weekend availability
- Management
- Sales
- Senior Secondary Certificate of Education
- Annual leave
- Employee discount
Sales & Marketing Manager
The Bread and Butter Project —Marrickville NSW
- From $110,000 a year
- Full-time
- Sales
- Business development
- Analysis skills
- Travel reimbursement
- Paid training
Quick Apply
Multiquote Operations Manager (Australia wide role)
Gallagher —North Sydney NSW
- Analysis skills
- Employee stock purchase plan
- Tuition reimbursement
Account Executive — Australia
Pebl —Sydney NSW
- Full-time
- Remote
- Sales
- Bachelor's degree
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Asset & Refurbishment Project Manager (Parental Leave)
AVEO —Bella Vista NSW
- $100,000 - $110,000 a year
- Full-time
- CRM software
- Microsoft Office
- Communication skills
- Health insurance
- Annual leave
Quick Apply

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Manager, Case Management

Qantas -
Sydney NSW

Quick Apply

Job Details

Full-time
4 days ago

Benefits

On-the-job training
Parental leave
Salary packaging

Qualifications

Analysis skills
Organisational skills
Communication skills

Full Job Description

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

Tackle diverse employee relations matters across the Qantas Group
Partner with leaders to deliver consistent, high-quality outcomes in a fast-paced environment
Full-time permanent position based in Mascot, Sydney

No matter where we are in the world, seeing our red roo take to the skies fills us with pride. You might be most familiar with the experience of our products and services, but there’s much more to us we’d like to tell you about.

As one of Australia’s largest employers, our Human Resources function work closely with the business in the delivery of our corporate and people strategy. We have an unwavering focus on building a flexible and adaptable workforce, driving leadership capability, improving productivity and creating safe workplaces.

The Manager, Case Management (ER Specialist) will deliver expert advice and hands on coaching across a broad range of people management issues. You’ll provide consistent, high quality support to line managers across misconduct investigations, performance management, disciplinary procedures, grievance handling, fitness for work matters and internal appeals. This includes leading investigations into serious and sensitive matters, such as sexual harassment, and acting as an escalation point for complex cases.

You will also play a key role in building capability across the People Services function for less complex and informal cases. Reporting to a Portfolio Manager, Case Management, you’ll partner closely with business leaders and stakeholders to deliver balanced, fair and appropriate outcomes. You’ll succeed in this role if you bring a structured, organised and analytical approach, and can thrive in a fast paced, high volume environment.

You’ll have:

Tertiary qualification in Employment Law, Human Resources or a related discipline, or equivalent experience.
Proven experience advising on individual people matters, including complex misconduct investigations and grievances.
Exceptional written and verbal communication skills, with strong attention to detail and a commitment to maintaining robust documentation and audit trails.
A proactive and pragmatic approach, with the ability to deliver solutions that support business needs and Group outcomes.
Strong end to end case management experience and the ability to provide timely, consistent and high quality advice.
Demonstrated experience coaching and mentoring others.
Excellent relationship and stakeholder management skills, with the ability to influence, challenge and negotiate at all levels.
High level conceptual, analytical and problem solving skills, applied effectively to complex people matters.
Experience using reporting and data insights to identify trends, risks and opportunities for improvement.
Sound judgement, discretion and the ability to manage highly sensitive information.
Strong organisational skills, with the ability to balance case delivery, coaching responsibilities and competing priorities.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Applications close: Thursday, 3rd of September 2026

Quick Apply

Refine Your Search

reward travel team manager jobs in concord, nsw

Manager, Case Management

Project Manager – Workforce Optimisation

Dayforce Solution Oversight

Part-Time Community Specialist | Castle Towers (New Store Opening)

Business Development Manager - Flight Centre Business Travel - Sydney, NSW

Regional Head of Entertainment - APAC

Reward Travel Team Manager

Manager - Deal Advisory (VCS)

Office Coordinator

Senior Partnership Manager - APAC

First Nations Team Manager – Service Contact Centre

Business Administrator (12-month fixed term contract)

Leasey Sales Executive

Relationship Manager B2B - NSW

Positive Behaviour Support Practitioner

Guest Experience Lead | Castle Towers (New Store Opening)

Sales & Marketing Manager

Multiquote Operations Manager (Australia wide role)

Account Executive — Australia

Asset & Refurbishment Project Manager (Parental Leave)

I want to receive the latest job alert for reward travel team manager in concord, nsw

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