In-Demand Customer service Jobs in Byron Shire Nsw

Customer Service Representative - Kingscliff / Ballina / Byron Bay
TAFE NSW —Byron Bay NSW
- $70,926 - $78,289 a year
- Temporary
- CRM software
- Microsoft Office
- Administrative experience
Customer Service Representative
Smart Energy Group —Byron Bay NSW
- Full-time
- Customer service
- Salesforce
- Microsoft Office
Quick Apply
Team Member - Brunswick Heads
Ampol —Brunswick Heads NSW
- Weekend availability
- Customer service
- Merchandising
- POS
Dental Assistant/Receptionist
National Dental Care —Byron Bay NSW
- $30 - $35 an hour
- Full-time
- Customer service
- Medical office experience
- Microsoft Office
Quick Apply
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Byron Bay NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Group Casual Sales Team Member
Sportsgirl —Byron Bay NSW
- Sales
- Recruiting
- On-the-job training
Full Time 2IC - Byron Bay
Universal Store —Byron Bay NSW
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee discount
Rip Curl Casual Sales Assistant: Byron Bay
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Byron Bay NSW
- Sales
- Employee discount
10d
Mullum Co-Op Team Member
Mullumbimby Rural Co Op Society —Mullumbimby NSW
- $28 - $35 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick Apply
5d
Retail Store Manager - Byron Bay
Lorna Jane —Byron Bay NSW
- $72,300 a year
- Full-time
- Employee assistance program
Quick Apply
Team Member - Brunswick Heads
Ampol Retail Store —Brunswick Heads NSW
- Weekend availability
- Customer service
- Merchandising
- POS
Quick Apply
Travel Agency Manager
Happy Travels —Byron Bay NSW
- $73,000 - $93,000 a year
- Full-time
- Recruiting
- In-person
- Leadership
- Employee discount
- Opportunities for advancement
Quick Apply
Mullum/Wards Co-Op Team Member
Mullumbimby Rural Co Op Society —Byron Bay NSW
- $28.00 - $36.18 an hour
- Part-time
- Customer service
- POS
- In-person
- On-the-job training
Quick Apply
5d
Store Team Member - Byron Bay
Universal Store —Byron Bay NSW
- Customer service
- Communication skills
8d
Sales Assistant | Byron Bay
Nude Lucy —Byron Bay NSW
- Employee assistance program
Quick Apply
10d
Retail Supervisor | Byron Bay
Three Blue Ducks —Byron Bay NSW
- $35.37 an hour
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Parental leave
- Employee assistance program
Casual Optical Assistant - Byron Bay
Bailey Nelson —Byron Bay NSW
- Weekend availability
- Hospitality
- No experience needed
Quick Apply
4d
Multi Site Manager | QLD
Stylerunner —Byron Bay NSW
- Full-time
- Merchandising
- Leadership
- Communication skills
Quick Apply
12d
Car Park Attendant
Coulson Operations —Byron Bay NSW
- Part-time
- Communication skills
- Outdoor work
10d
Multi Site Manager | QLD
Nude Lucy —Byron Bay NSW
- Full-time
- Merchandising
- Leadership
- Communication skills
Quick Apply
12d

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Customer Service Representative - Kingscliff / Ballina / Byron Bay

TAFE NSW -
Byron Bay NSW

Apply Now

Job Details

Temporary | Permanent | Part-time | Full-time
$70,926 - $78,289 a year

Qualifications

CRM software
Certificate III
Microsoft Office
Administrative experience
Working with Children Check

Full Job Description

TAFE NSW Life-Changing Careers

Customer Service Representative

Talent pool creation for the locations of Kingscliff / Ballina / Byron Bay

$80,502 – $88,860 salary package - includes base salary ($70,926 - $78,289), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week.

About the role

As a Customer Service Representative, you will be the first point of contact for TAFE NSW students, prospective students, and former students. This is a customer-facing role based on campus, where you will support people at every stage of their journey from initial enquiries through to course information, enrolment, completion, and general support services. No two days are ever the same.

In this high-volume role, you will provide friendly, accurate and timely support across multiple channels, including face-to-face, phone and online. You will support customers with enquiries, applications, and a wide range of student services, always aiming to resolve issues quickly and deliver a positive and supportive experience.

As a team player who is adaptable and proactive, you will support different Student Services teams during busy periods or when priorities shift. You will also work closely with internal teams to resolve or escalate more complex enquiries, identify customer needs, and ensure the customer is always at the centre of your decision-making.

Opportunities from this talent pool may be offered on a full-time or part-time basis. Full-time positions require availability to work 35 hours per week, Monday to Friday, between 8:00am and 6:15pm. These roles are based on-site at a TAFE NSW campus.

About you

To succeed in this role, you will bring experience working in a fast-paced, high-volume customer service environment, supporting customers across multiple channels such as face-to-face, phone and online. You enjoy helping people and take a proactive, customer-first approach, always looking for ways to provide a positive and efficient experience.

You are a strong team player who is adaptable and comfortable working in an environment where priorities can shift. With a mature, can-do mindset, you take ownership of your work, communicate clearly, and collaborate effectively to resolve enquiries and support your team during busy periods.

You will have strong attention to detail and be confident using a range of systems and technology, including MS Office and digital communication tools, with the ability to quickly learn new systems (CRM experience is highly regarded).

In addition, you will hold a minimum Certificate III in a relevant administration discipline (or equivalent experience) and be willing to travel to nearby campus locations if required.

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

Your current resume
A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Provide an example of a time you had to explain general information to a customer with limited knowledge of the topic. Include how you adapted your communication style to support their understanding.

A career of life-changing impact awaits you. Apply now!

Applications close: Monday 3 August 2026 at 11:55pm AEST.

Additional Information:

Role-specific enquiries: Please contact Joanne Sherman, Team Leader Student Administration Services, via email [email protected]

General recruitment and adjustment enquiries: Please contact Sarah Aitchison, Talent Acquisition Advisor via email [email protected] or 0435 078 206.

Aboriginal candidate support: our friendly Aboriginal Employment Team is here to help. Contact us via our Advocate Services for any questions or support regarding our Confirmation of Aboriginality process, application or resume support and interview preparation at [email protected]

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, will be created for this position and used to fill future vacancies.

Apply Now

Refine Your Search

customer service jobs in byron shire nsw

Customer Service Representative - Kingscliff / Ballina / Byron Bay

Customer Service Representative

Team Member - Brunswick Heads

Dental Assistant/Receptionist

Entry Level Solar Representative - Tele Sales

Group Casual Sales Team Member

Full Time 2IC - Byron Bay

Rip Curl Casual Sales Assistant: Byron Bay

Mullum Co-Op Team Member

Retail Store Manager - Byron Bay

Team Member - Brunswick Heads

Travel Agency Manager

Mullum/Wards Co-Op Team Member

Store Team Member - Byron Bay

Sales Assistant | Byron Bay

Retail Supervisor | Byron Bay

Casual Optical Assistant - Byron Bay

Multi Site Manager | QLD

Car Park Attendant

Multi Site Manager | QLD

I want to receive the latest job alert for customer service in byron shire nsw

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