In-Demand Senior client delivery executive Jobs in Australian Capital Territory

Senior Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Executive Assistant opportunities
Australian Taxation Office —Canberra ACT
- $84,028 - $99,307 a year
- Management
- Communication skills
Client Delivery Executive – Government
Unisys —Canberra ACT
- Full-time
- Communication skills
Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Executive Assistant - Housing and Homelessness, Policy and Programs and Client Services | Full-time Permanent
Health and Community Services —Canberra ACT
- $95,722 - $100,956 a year
- Full-time
14d
Executive Assistant
Department of Finance —Canberra ACT
- $92,127 - $103,372 a year
- Full-time
2d
Executive Branch Manager, Client Services | Full-time Executive
Health and Community Services —Canberra ACT
- $296,877 - $306,035 a year
- Full-time
7d
Governance Support Officer, Governance, Performance and Audit Branch
Department of Prime Minister and Cabinet —Canberra ACT
- $83,242 - $89,024 a year
- Part-time
- Administrative experience
- Organisational skills
- Communication skills
7d
Senior Project Manager (Part-Time)
Viasat, Inc. —Canberra ACT
- Part-time
- Management
- PMP
- Microsoft Office
Senior Client Services Officer | Full-time Temporary with a Possibility of Permanency
ACT Long Service Leave Authority —Canberra ACT
- $95,722 - $100,956 a year
- Temporary
- Customer service
6d
Senior Business Development Manager ANZ
PEOPLECERT —Canberra ACT
- Remote
- Sales
- Master's degree
- Business development
Quick Apply
6d
Senior Account Executive - Public Sector
SAS —Canberra ACT
- Sales
- Business development
- AI
Project Manager / Scheduler
Nixil —Canberra ACT
- Full-time
- Writing skills
7d
Senior Project Manager | Infrastructure Advisory | Major Defence Programs
Deloitte —Canberra ACT
- Engineering
- Parental leave
Senior Business Analyst and Change Lead | Full-time Temporary with a Possibility of Permanency
ACT Long Service Leave Authority —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Administrative experience
- Communication skills
14d
Assistant Director, Finance | Full-time Permanent
ACT Long Service Leave Authority —Canberra ACT
- $127,597 - $136,873 a year
- Full-time
- Analysis skills
- Supervising experience
- Budgeting
13d
Senior Manager - Technology Strategy and Transformation - Technology Consulting
EY —Canberra ACT
- Business development
- Recruiting
- Parental leave
Executive ICT Support Officer, APS Level 5, Chief Information Officer
Department of Industry, Science, Energy & Resources —Canberra ACT
- $89,576 - $96,829 a year
- On call
- Customer service
- Microsoft Office
- AI
1d
EOI Senior Client Partner
DXC Technology —Canberra ACT
- Full-time
- In-person
- AI
- Leadership
Senior Project Manager Hybrid — Full time Canberra
Objective —Canberra ACT
- Full-time
- Microsoft Excel
- AI
- SDLC

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Senior Client Delivery Executive

Unisys -
Canberra ACT

Apply Now

Job Details

Qualifications

IT service management
Communication skills

Full Job Description

What success looks like in this role:

Client Delivery Executive – Government

Location: Canberra – Client Site

Role Summary

The Client Delivery Executive is responsible for the day‑to‑day delivery, governance, and financial performance of managed services for a government client, with a primary focus on Service Desk operations . Working closely with the Client Executive, delivery teams, and service line leadership, this role ensures services are delivered in line with contractual commitments, service levels, governance requirements, and financial targets.

The role combines operational leadership, account governance, and P&L discipline , with clear accountability for Service Desk performance, margin protection, and continuous improvement.

Key Responsibilities

Service Delivery Ownership
Manage day‑to‑day service delivery across the account, acting as the primary operational contact for the client and internal teams.
Service Desk Leadership & Oversight
Provide direct oversight of Service Desk performance, working closely with the Service Desk Lead to manage SLAs, incident and request trends, backlog health, workforce effectiveness, and customer satisfaction.
Account Governance & Controls
Support account‑level governance forums, ensuring service performance, risks, issues, and actions are tracked, reported, and managed in line with contractual and internal governance requirements.
Delivery & Service Line Coordination
Coordinate with delivery managers and service line leads to ensure services are executed consistently, responsibilities are clear, and delivery activities are not duplicated across teams or business units.
P&L & Cost Control
Support management of account financial performance, including cost control, margin protection, and visibility of key cost drivers—particularly within Service Desk operations. Identify and escalate risks to margin and support corrective actions.
Operational Performance Management
Monitor service metrics, risks, and issues, ensuring corrective actions are identified, tracked, and driven to closure.
Continuous Improvement
Identify and deliver service improvement initiatives, particularly within the Service Desk, to improve stability, efficiency, user experience, and cost effectiveness.
Client Communication & Reporting
Provide clear, regular operational updates to the client, including service performance reporting, issues, risks, and improvement actions.
Ad Hoc Demand & Workflow Management
Manage intake, prioritization, and scheduling of ad hoc requests and changes, ensuring delivery and financial impacts are understood and controlled.

You will be successful in this role if you have:

Security Clearance: NV2
Experience managing Service Desk or IT service delivery in a managed services or government environment
Strong understanding of ITSM processes, Service Desk operations, and service performance reporting
Experience supporting account governance and financial performance (cost, margin, and risk)
Ability to work effectively with service line leads and delivery teams in a matrix environment
Clear communication skills and a practical, outcomes‑focused mindset

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

senior client delivery executive jobs in australian capital territory

Senior Client Delivery Executive

Executive Assistant opportunities

Client Delivery Executive – Government

Client Delivery Executive

Executive Assistant - Housing and Homelessness, Policy and Programs and Client Services | Full-time Permanent

Executive Assistant

Executive Branch Manager, Client Services | Full-time Executive

Governance Support Officer, Governance, Performance and Audit Branch

Senior Project Manager (Part-Time)

Senior Client Services Officer | Full-time Temporary with a Possibility of Permanency

Senior Business Development Manager ANZ

Senior Account Executive - Public Sector

Project Manager / Scheduler

Senior Project Manager | Infrastructure Advisory | Major Defence Programs

Senior Business Analyst and Change Lead | Full-time Temporary with a Possibility of Permanency

Assistant Director, Finance | Full-time Permanent

Senior Manager - Technology Strategy and Transformation - Technology Consulting

Executive ICT Support Officer, APS Level 5, Chief Information Officer

EOI Senior Client Partner

Senior Project Manager Hybrid — Full time Canberra

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