In-Demand Guest experience coordinator Jobs in Armadale, Vic

Guest Experience Coordinator
Belgravia Health & Leisure Group Pty Ltd —Ascot Vale VIC
- Weekend availability
- Customer service
- First Aid Certification
- POS
13d
Event Coordinator
Tennis Australia —Melbourne VIC
- Full-time
- Communication skills
- On-the-job training
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Spa Coordinator
Tokyo Headspa —Armadale VIC
- Part-time
- Front desk
Event Coordinator
Hilton —Melbourne VIC
- $72,741.50 a year
- Full-time
- Hospitality
- Administrative experience
- Communication skills
- Employee assistance program
- Employee discount
9d
Events and Conferencing Coordinator
Crown Resorts —Melbourne VIC
- Full-time
- Hospitality
- Customer service
- Microsoft Office
14d
Event and Admin Manager
Post Office Club Hotel —St Kilda VIC
- From $70,000 a year
- Weekend availability
- Sales
- Microsoft Office
- Administrative experience
- Employee discount
- Free food
Quick Apply
Conference & Events Coordinator - QT Melbourne
EVT Group —Melbourne VIC
- Full-time
- Sales
- Customer service
- Administrative experience
- Parental leave
1d
Conference and Events Coordinator
Accor Apartments & Realty —Melbourne VIC
- Weekend availability
- Hospitality
- Negotiation
- Time management
Facilities Coordinator/Receptionist
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
8d
Marketing Coordinator
amazing graze flowers —Ascot Vale VIC
- $65,000 - $70,000 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Quick Apply
Human Resource Coordinator
Marriott International, Inc —Melbourne VIC
- Full-time
- Annual leave
- Employee assistance program
Reservations Coordinator
TFE Hotels —Melbourne VIC
- Part-time
1d
Facilities Coordinator/Receptionist
JLL —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
8d
Housekeeping Office Coordinator
Marriott International, Inc —Melbourne VIC
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance program
Catering Operations Coordinator
Tennis Australia —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- POS
- On-the-job training
6d
Workplace Exp Coordinator
CBRE —Melbourne VIC
- Full-time
- Organisational skills
- AI
Events Sales Coordinator | Eureka 89
Journey Beyond —Southbank VIC
- $70,000 - $75,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
13d
Clinical Coordinator
Prestige Inhome Care —Moorabbin VIC
- From $75,000 a year
- Part-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
Functions Coordinator
Compass Group Australia —Mentone VIC
- $31.31 an hour
- Full-time
- Leadership
- Communication skills
Business Development Coordinator
Tennis Australia —Melbourne VIC
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- On-the-job training
- Parental leave
6d

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Guest Experience Coordinator

Belgravia Health & Leisure Group Pty Ltd -
Ascot Vale VIC

Apply Now

Job Details

Full-time
13 days ago

Qualifications

Customer service
First Aid Certification
POS
Organisational skills
Working with Children Check
Cash handling
Leadership
Communication skills

Full Job Description

VIC, Ascot Vale Leisure Centre - Ascot Vale 3032

Great career paths and development with an entrepreneurial organisation
Full-time position available
Enjoy a great work / life balance with mornings, evenings and weekend shift

This is a great opportunity for a passionate and friendly leader who enjoys delighting our members and visitors.

The Role

Reporting directly to the Guest Experience Manager, the role of the Guest Experience Coordinator will be to provide leadership and direction to the customer service staff under direct supervision and ensure the delivery of high levels of customer service. You will need to deliver services to the customers in the most efficient and effective manner and in line with Belgravia Leisure’s mission, vision and values by delivering a first-class experience for the facilities customers.

The ideal candidate will be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence to ensure our swim school members, patrons and parents are gaining maximum benefit and enjoyment from the services provided. Successful applicants will demonstrate the ability to communicate and interact effectively with all members and guests of the facility. This role may include weeknights and weekends work as required and is a full-time position.

Key Accountabilities

Provide excellent customer service to all customers, both in person and over the telephone by responding to customers’ needs or concerns and ensure the quality of service meets agreed customer service standards
Support the enrolment of children into the centre’s swimming and water safety programs
Ensure customer service staff are well informed and have a sound knowledge of the Centre’s services and programs.
Ensure that daily cash handling records using Point of Sale (POS) systems are accurate and reflect all transactions done during a day
Respond to community requests for bookings
Implement processes for the success of the Learn to Swim Program
Ensure that staff and patrons understand requirements relating to aquatic supervision
Conduct safe and efficient operations of the areas of responsibility within legislative guidelines
Meet all reporting requirements
Maintain attention to detail in all administration tasks

ESSENTIAL:

Cash Handling and Customer Service experience
Passion for Customer Service Sound interpersonal and communication skills
Excellent organisational skills
Proven ability to work independently and in a team environment
Current Level 1 Senior First Aid
Current CPR
Current Working with Children Check
Current Victorian Police Check

DESIRABLE:

Similar experience in a fast paced, multi-faceted customer service role
Experience with a computer-based point of sale system

Previous industry experience is highly regarded!

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

Simply complete the application process by clicking the Apply Now button and we'll be in touch.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [email protected].

Apply Now

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