In-Demand Operator am Jobs

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Control Room Operator

Millennium -
City of Bayside VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Opportunities for promotion

Qualifications

CCTV
Security Licence
Communication skills

Full Job Description

Sign on Bonus upon joining!!
Access to quality equipment and training
Value Safety as a Standard

Control Room Operator

Location: Bayside, VIC

Industry: Retail and High-End Shopping Center

Potential earnings / Award Level 4

About Millennium Services Group

Millennium Services Group is one of Australia’s leading providers of integrated Cleaning, Security, and Facilities Management services, delivering exceptional outcomes since 2003.

Innovation and technology integration are central to our approach. We invest in advanced systems, smart equipment, and data-driven workforce solutions to improve efficiency, visibility, and performance across every environment we manage.

Our people are supported through ongoing training, professional development, and access to contemporary tools that enable career growth and operational excellence. We are proud of the long-standing partnerships we have built with our clients, employees, and suppliers—collaborations that empower us to continually improve the places and spaces we secure and deliver forward-thinking solutions every day. To find out more about our organisation visit www.millenniumsg.com

Position Overview

As a Control Room Operator within a large-scale retail environment, you will play a pivotal role in coordinating and monitoring daily site operations. You will be responsible for managing communications, monitoring systems and alarms, responding to incidents, and supporting the effective delivery of security services across the internal and external security environment of the site.

This role requires strong situational awareness, ability to multi-task and prioritise work flows, clear communication skills, and the ability to make timely decisions, sometimes under pressure, to ensure operational continuity, safety, and service excellence at all times.

Positions available: Full-time

Potential earnings / Award Level 4

Shifts: Weekday | Day

Roster: Available for Tuesday to Wednesday - 09:00AM-5:30PM, Thursday and Friday -9:00 AM to 9:00 PM

Key Responsibilities

Monitor site CCTV system and site activity to maintain safety, security, and compliance standards.
Coordinate security teams across a large retail asset to ensure seamless service delivery.
Respond to alarms, incidents, and service requests in real time, applying appropriate escalation procedures
Maintain accurate operational logs, incident reports, and system records
Liaise with site supervisor, clients, contractors, and emergency services as required
Ensure strict adherence to operational procedures, policies, and safety protocols
Support rostering, shift coverage, and workforce coordination to maintain optimal staffing levels and continuity of service

Qualifications & Requirements

Previous experience in a large retail control room environment highly desirable, or in a similar operational environment such as Universities or a monitoring centre.
Strong communication (written and oral) and multitasking skills
Experienced with large scale CCTV, radio, and dispatch systems
Ability to remain calm under pressure and respond quickly to incidents
Computer literacy and report writing skills
Ability to do shift work, including nights, weekends, and public holidays
Security license 1A required, however a 1E highly desirable.

Why Join Millennium?

Ongoing training and clear opportunities for career progression
Award-compliant remuneration with a generous 1st year sign-on bonus
Join an organisation that genuinely values safety, performance, and its people, and fosters a supportive, collaborative working culture

This is a fantastic opportunity for an experienced operator. By joining Millennium Services Group, you’ll become part of a dedicated team that services a wide range of clients across Australia and New Zealand—giving you the chance to build your skills, work with advanced technology and grow your career with us!

If this sounds like you, please apply today, we look forward to hearing from you

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.

You must have valid work rights in Australia.

Apply Now

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operator am jobs

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