With over three decades of unwavering commitment, Ultimate Security has set the gold standard in safeguarding Australian residential, commercial, and governmental interests.
Our arsenal boasts state-of-the-art technology, ensuring a seamless fusion of security and sophistication. We provide comprehensive security solutions, encompassing meticulous security assessments, vigilant static guards, advanced alarm systems, cutting-edge CCTV surveillance, responsive mobile patrols, and round-the-clock alarm monitoring.
Our mission extends beyond protection; it embodies a profound sense of responsibility. We are dedicated to our clients, employees, community, and environment, championing a sustainable and secure future.
Within our organization, we cultivate an inclusive, professional environment, where our workforce thrives and continuous development opportunities abound. We maintain a strong presence in the community, fostering engagement and unity across our network.
Ultimate Security: Where professionalism and unwavering commitment converge for a safer, prosperous tomorrow.
Ultimate Security is seeking customer service-oriented Monitoring Centre Operators, with experience in Mastermind EX monitoring platform, to work a rotating 24/7 roster. This is a great opportunity to join a dynamic team and work in a Grade A1 Certified Monitoring Centre.
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Monitor alarms and video surveillance systems across multiple sites
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Respond to alarm activations and alarm system faults
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Dispatch guards and patrols
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Respond to customer enquiries
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Generation of reports
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Data entry
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Ensure compliance and service levels are achieved
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A minimum of 1E Security Licence
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Previous Monitoring Room experience
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Proficiency in Microsoft Office and Outlook
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Ability to work a rotating 24/7 roster including day shifts, including weekends and public holidays
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Ability to work autonomously as well as part of a team
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Strong attention to detail
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Excellent phone manners and overall customer service
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Grade A1 Alarm Monitoring Centre
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Growing organisation with national client base
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Ongoing career development and training
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Competitive salary
If you meet the above criteria and want to join our team, please .
Ultimate Security Australia values diversity and encourages interest from Aboriginal and Torres Strait Islander Peoples and people with diverse cultural and linguistic backgrounds.
Only short-listed candidates will be contacted.
Applications from agencies will not be entertained.
NSW Master Licence – 000100975
Your application will include the following questions:
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Do you have customer service experience?
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Do you hold a current security licence?
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Which of the following Microsoft Office products are you experienced with?
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Which of the following statements best describes your right to work in Australia?
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Do you have data entry experience?
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How many years' experience do you have as a Monitoring Centre Operator?
