In-Demand Program manager – enterprise onboarding Jobs in Melbourne, Vic

Program Manager – Enterprise Onboarding
Nordhealth —Melbourne VIC
- Contract
- Hybrid work
- Communication skills
- Health insurance
7h
Strategic Program Manager, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- PMP
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Archa Limited —Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- SQL
- Agile
- In-person
Quick Apply
Business Development Manager (Government and Enterprise)
Vocus —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Business development
- Bachelor's degree
- Parental leave
Quick Apply
8d
AWS Support Business Development Manager, ANZ Enterprise Support, Enterprise Support, ANZ
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Sales
- Salesforce
- Business development
8h
Customer Solutions Manager, ANZ
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Business development
Customer Success Director
Genesys —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager - Client and Engagement Acceptance Risk
BDO —Melbourne VIC
- Full-time
- Finance
- Business
- Communication skills
- Health insurance
- On-the-job training
Advisor People Services
Downer Group —Melbourne VIC
- Full-time
- Customer service
- Analysis skills
- No degree
- Parental leave
- Employee assistance program
13d
Talent Acquisition Partner
Independence Australia —Melbourne VIC
- Full-time
- Hybrid work
- Recruiting
- Organisational skills
- Communication skills
- Free parking
Delivery Manager
Department of Education —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Salesforce
- Writing skills
- Agile
7d
Principal Account Executive , ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- Sales
- Master's degree
Talent Acquisition Officer
Independence Australia —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Recruiting
- Communication skills
- Free parking
Senior Manager, Culture & Leader Experience - Melbourne
ANZ Banking Group —Melbourne VIC
- Full-time
- Master's degree
- Psychology
- Financial services
11d
Strategic Account Manager
Simpro —Melbourne VIC
- Full-time
- Office
- Analysis skills
- Negotiation
- Parental leave
- Employee assistance program
Quick Apply
13d
Team Leader - AOD Specialist Services
Western Health —Melbourne VIC
- Full-time
- Education
- Case management
- Leadership
8d
IT Systems & Endpoint Support Officer
healthAbility —Melbourne VIC
- Full-time
- Azure
- Management
- Computer Science
8d
Project Learning Manager
Myer —Docklands VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
14d
Research Education Administrator
Peter MacCallum Cancer Centre —Parkville VIC
- $69,438 - $76,764 a year
- Full-time
- Hybrid work
- Doctoral degree
- Research
- Microsoft Office
- Annual leave
6d
Regional Sales Manager
Palo Alto Networks —Melbourne VIC
- Full-time
- Sales
- Time management
13d

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Program Manager – Enterprise Onboarding

Nordhealth -
Melbourne VIC

Apply Now

Job Details

Contract
7 hours ago

Benefits

Health insurance
Company events

Qualifications

Moving
ATS
Communication skills

Full Job Description

Who are we?

Nordhealth (OB:NORDH) is the leading provider of cloud-based Practice Information Management Software (PIMS) to veterinary and therapy professionals.

Over the last three years, we have grown our Annual Recurring Revenue (ARR) and team size by almost 10x. Today, more than 30,000 therapy and veterinary professionals use our software everyday to help treat over 20 million patients annually across 35+ countries. It’s been an exciting growth journey so far and we are just getting started. Our mission is to enable healthcare professionals to deliver better patient care through software, with a goal to help serve over 200 million patients by 2030. In support of this growth mission, in May 2021, Nordhealth raised €120M through a public-listing on Euronext Growth Oslo stock exchange.

Nordhealth is a remote-first company, headquartered in Helsinki, Finland. Our 430+ employees work either remotely or from offices/collaboration hubs. While our market presence is currently strongest in the Nordics, our customer base is rapidly growing in North America and Europe, with clients in the US, UK, Spain and, as soon as we fill this role, Australia!

For more information, visit our company’s website at www.nordhealth.com

About the role

Our veterinary practice management software is launching in Australia for an enterprise client, and we need a Program Manager. The Program Manager for Enterprise Onboarding is accountable for end-to-end program management of Nordhealth’s largest and most complex Onboarding projects. Working with Enterprise-grade veterinary clients, this role ensures that deployments are delivered in scope, on time, and within budget while upholding Nordhealth’s standard of productised, scalable delivery.

This is a commercially aware, client-facing role that requires the confidence to hold stakeholders to agreed scope, maintain delivery pace without compromising quality, and produce Onboarding outcomes that set the standard for how Nordhealth scales!

Your key responsibilities & accountabilities

Own the full program lifecycle for Enterprise Onboarding projects from Discovery through to a completed roll-out.
Maintain a clear program plan with milestones, dependencies, resource allocation, and risk tracking updated and communicated consistently.
Enforce scope boundaries; proactively identify and escalate scope creep, managing change requests through a formal process.
Coordinate cross-functional delivery teams (Configuration, Training, Integrations, Development, Support) to ensure aligned and timely execution.
Act as the primary escalation point for client stakeholders, managing expectations with clarity and professionalism.
Drive adoption of Nordhealth’s productised Onboarding methodology and contribute to its ongoing refinement.
Report project health (RAG status, risks, blockers) to internal leadership on a regular cadence.
Ensure delivery pace is maintained without sacrificing quality or the long-term scalability of client configuration.
Contribute to the continuous improvement of templates, playbooks, and delivery frameworks that reduce time-to-value across the portfolio.

Stakeholder Management

Build trusted relationships with senior client stakeholders while maintaining Nordhealth’s delivery position.
Lead steering committee meetings, driving agenda and decisions rather than simply reporting.
Navigate challenging conversations including timeline slippage, resource constraints, or unmet client expectations with composure and a solutions focus.
Keep internal stakeholders (Sales, Product, Support) informed and aligned throughout the project lifecycle.

How Performance Will Be Measured

Projects delivered on time, within scope, and to budget.
Client satisfaction scores at go-live and post-go-live.
Scope change request volume and resolution rate.
Time-to-value for Enterprise clients (from contract to go-live).
Adherence to Nordhealth’s productized delivery methodology.

What will help you to be successful in this role?

Ideally, you have already gained some experience from working in a fast growing, global SaaS company. In addition, our humble wishlist includes:

Proven project management capability, with a track record of delivering complex, multi-stakeholder Nordhealth Onboardings.
Experience managing Enterprise clients.
Ability to manage scope, budget, and timeline simultaneously across multiple concurrent projects.
Strong commercial awareness and an understanding of the impact of delivery decisions on margin and client outcomes.
Confidence managing difficult conversations and holding clients and internal teams accountable.
Excellent written and verbal communication; able to present clearly to both technical and executive audiences.
Structured, organised, and process-driven; comfortable operating in complex, fast-moving environments.
Proficiency with project management tooling.
Willingness to occasionally spend time with the clients on-site. The majority of their locations are in the Greater Melbourne area.
Flexibility to occasionally - but more frequently during your own onboarding period - coordinate with our U.K-based internal stakeholders. We know the time difference might be a challenge but we're ready to make it work!

What’s in it for you?

At Nordhealth, we do things a little bit differently. We value continuous improvement, diverse teams and autonomy which drive our collaboration. Our global healthcare domain is rapidly developing and we are seeking colleagues who enjoy working in this type of environment.

In addition, we offer:

The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare
Competitive compensation and benefits
Learning and professional growth opportunities
The tools you need, and enjoy using
Frequent company events and talented colleagues from around the world

If you enjoy working in a fast-growing and international environment with the possibility to make an impact, this might be the perfect job for you. Apply now! We'll fill the position as soon as we find the right person.

Recruitment Fraud Alert

Nordhealth only communicates with candidates through our Applicant Tracking System (Teamtailor: @ finnishnetsolutions.teamtailor-mail.com) or via official @nordhealth.com emails (e.g. [email protected] or [email protected]). We post roles only on our Careers page, LinkedIn, and trusted job boards. Contact from any other source should be considered suspicious. If you are contacted by someone claiming to represent Nordhealth and you are unsure of their legitimacy, please contact us directly at [email protected]. Your safety and trust are very important to us!

Apply Now

Refine Your Search

program manager – enterprise onboarding jobs in melbourne, vic

Program Manager – Enterprise Onboarding

Strategic Program Manager, AWS Professional Services

Product Manager (Business Analyst)

Business Development Manager (Government and Enterprise)

AWS Support Business Development Manager, ANZ Enterprise Support, Enterprise Support, ANZ

Customer Solutions Manager, ANZ

Customer Success Director

Manager - Client and Engagement Acceptance Risk

Advisor People Services

Talent Acquisition Partner

Delivery Manager

Principal Account Executive , ANZ Public Sector

Talent Acquisition Officer

Senior Manager, Culture & Leader Experience - Melbourne

Strategic Account Manager

Team Leader - AOD Specialist Services

IT Systems & Endpoint Support Officer

Project Learning Manager

Research Education Administrator

Regional Sales Manager

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