In-Demand Principal program manager Jobs in Parramatta, Nsw

Principal Customer Success Consultant
Compass Education —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
14d
Sales Development Representative (SaaS)
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Sales
- AI
- Communication skills
- Gym membership
Quick Apply
Principal BESS Engineer, Procurement & Performance | Energy
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Expressions of Interest - Water Infrastructure Engineering Opportunities
AECOM —Sydney NSW
- Full-time
- Hybrid work
Junior Sales Representative
Kablamo —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Business development
- AWS
- Parental leave
- Employee assistance program
Quick Apply
School Learning Support Officer (Pre School) - Full Time - Ongoing - Cambridge Park Public School
School Administrative and Support —Sydney NSW
- $38.33 - $44.53 an hour
- Full-time
- Experience working with children
- Communication skills
6d
Assistant Manager
Snap Fitness Concord West —Concord West NSW
- From $62,000 a year
- Full-time
- Management
- Customer service
- POS
- Employee discount
- Gym membership
Quick Apply
Principal Solutions Architect
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
7d
Principal Geotechnical Engineer
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Civil Engineering
- Communication skills
11d
Principal Civil Engineer - Infrastructure Design & Delivery - Relocate to Adelaide
AECOM —Sydney NSW
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Relocation assistance
14d
Senior Solutions Architect
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
7d
Principal Software Engineer
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- APIs
11h
Principal BIM Modeller - Hydraulics
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Property Services Assistant
Danebank —Hurstville NSW
- Full-time
- Customer service
- Maintenance
- Power tools
4d
Insurance Associate (Liability)
Barry Nilsson —Sydney NSW
- Office
- Parental leave
Senior / Principal Structural Engineer - Dams
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Senior Financial Accountant
BBCSTUDIOS —North Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Finance
- Annual leave
- Parental leave
3d
Principal Environmental Scientist – Contaminated Land - Relocate to Darwin
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Budgeting
- Communication skills
- Relocation assistance
8d
Principal Civil Engineer, Infrastructure Design & Delivery
AECOM —Sydney NSW
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
Principal BIM Modeller (Fire Protection)
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Communication skills

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Principal Customer Success Consultant

Compass Education -
Sydney NSW

Quick Apply

Job Details

Full-time
14 days ago

Benefits

Parental leave
Employee assistance program
Referral program

Qualifications

Learning technology
Driver Licence
Working with Children Check
AI
Communication skills

Full Job Description

Come shape the future of education with us.

At Compass, we’re on a mission to transform the school day for everyone - from staff and students to families and administrators. We build smart, seamless technology that empowers schools to focus on what really matters: learning, growing and thriving.

As Australia’s leading K–12 school management platform, Compass supports thousands of schools and is expanding across the UK and Ireland. Compass is at an exciting inflection point - scaling its product, its team and the way we partner with our most strategic customers.

We’re now looking for a Principal Customer Success Consultant to join our team.

About the Role & Team

This role is responsible for delivering a highly tailored, white-glove experience to Compass’ most prestigious private schools.

As a Principal Consultant, you’ll act as a trusted advisor to school leadership, driving exceptional outcomes, deep product adoption and long-term strategic partnerships. You’ll play a critical role in Compass’ success within this segment, while representing the Compass brand at the highest level.

This role combines deep product and implementation expertise with strong relationship, project and stakeholder management skills.

What you'll do

Key Account Management

Own the end-to-end consulting experience for a portfolio of Compass’ most strategic private school clients, building trusted relationships with senior stakeholders including Principals, Business Managers and Executive teams.
Act as a strategic advisor, providing proactive guidance aligned to each school’s goals and operating context.
Deliver a premium, highly responsive service model that anticipates client needs and resolves issues early.
Partner with Customer Success leadership on account planning, risk management and long-term strategy.

Implementation, Training & Adoption Excellence

Lead complex implementations, transitions and product expansions across the Compass platform.
Design and deliver tailored training programs, rollout plans and success workshops.
Drive strong post-go-live adoption through ongoing engagement and advanced use case enablement.
Deliver high-quality onsite and virtual demonstrations to a range of stakeholders.

Product Expertise & Commercial Impact

Maintain deep knowledge of the Compass platform and product ecosystem.
Identify opportunities for additional product adoption in partnership with Sales.
Provide consultative recommendations aligned to each school’s strategy and goals.
Represent the voice of key accounts internally to influence product, process and service improvements.
Use AI tools to synthesise client feedback and support solution design.

Leadership, Mentorship & Team Contribution

Act as a role model for consulting excellence and customer advocacy.
Provide mentorship and guidance to broader Customer Success team members, supporting onboarding, coaching and quality assurance across the team.
Contribute to best practice frameworks, playbooks and standards.

Cross-Functional Collaboration

Work closely with Sales, Support, Product and Onboarding teams to deliver on commitments.
Act as an escalation point for complex or sensitive client matters.
Ensure clear, proactive communication around client health, risks and opportunities.

Requirements

About You

To thrive in this role, you bring:

Experience in EdTech, education or schools is essential; familiarity with Compass is highly regarded.
Proven experience as a Senior Consultant or equivalent in a client-facing, implementation or advisory role.
Demonstrated success managing complex, high-value clients with senior stakeholders.
Strong facilitation, communication and stakeholder management skills.
High attention to detail with the ability to balance strategic thinking and hands-on delivery.
Commercial acumen and confidence operating in premium service environments.
A growth mindset, high level of resilience and a commitment to continuous improvement.
Track record of driving outcomes independently, identifying problems, building solutions and executing without waiting for direction.

Benefits

Why Join Compass

You’ll join a purpose-driven company at a genuinely exciting stage of growth, with the opportunity to make a real impact on education at scale.

What we offer:

A hybrid working environment, with teams collaborating regularly in our office hubs while maintaining flexibility.
Learning and development opportunities, including a dedicated PD budget.
24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
A parental leave program for both primary and secondary carers.
Regular team events, social budgets and in-office perks help you stay connected, from team lunches to end-of-week socials.
Employee Referral Program
A supportive, inclusive culture where your voice is valued and heard.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior to commencing employment, you’ll need:

A valid Employee Working With Children Check
A satisfactory National Police Check
Verification of unrestricted work rights in Australia (e.g. citizenship, passport or birth certificate)
A valid full Driver's Licence

Ready to Apply?

If you’re excited by the opportunity to work closely with high-value clients, deliver exceptional consulting experiences and shape how schools get value from Compass, we’d love to hear from you.

Find out more about Compass on our website - https://www.compass.education/

Quick Apply

Refine Your Search

principal program manager jobs in parramatta, nsw

Principal Customer Success Consultant

Sales Development Representative (SaaS)

Principal BESS Engineer, Procurement & Performance | Energy

Expressions of Interest - Water Infrastructure Engineering Opportunities

Junior Sales Representative

School Learning Support Officer (Pre School) - Full Time - Ongoing - Cambridge Park Public School

Assistant Manager

Principal Solutions Architect

Principal Geotechnical Engineer

Principal Civil Engineer - Infrastructure Design & Delivery - Relocate to Adelaide

Senior Solutions Architect

Principal Software Engineer

Principal BIM Modeller - Hydraulics

Property Services Assistant

Insurance Associate (Liability)

Senior / Principal Structural Engineer - Dams

Senior Financial Accountant

Principal Environmental Scientist – Contaminated Land - Relocate to Darwin

Principal Civil Engineer, Infrastructure Design & Delivery

Principal BIM Modeller (Fire Protection)

I want to receive the latest job alert for principal program manager in parramatta, nsw

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