In-Demand Vic site technician Jobs

L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
1d
Vintage Lab Tech Assistant
Zilzie Wines —Mildura VIC
- Night shift
- Laboratory experience
- Computer skills
- Communication skills
9d
Field Service Scheduler
Toyota Material Handling Australia —Dandenong VIC
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Parental leave
Quick Apply
Commissioning Generator Technician
United Power Systems Australia —Victoria
- Full-time
- Schematics
- Customer service
- In-person
Quick Apply
9d
Mathematics Learning Specialist Range 3
Victorian Government —Melbourne VIC
- Full-time
- Communication skills
- Teaching
1d
Facilities Manager | Nth East VIC
Woolworths Group —Mulgrave VIC
- Full-time
- Leadership
- Work from home
Field Service Supervisor - Security
Honeywell —Melbourne VIC
- Full-time
- Organisational skills
Medication Safety Pharmacist (Grade 3)
Barwon Health —Geelong VIC
- Part-time
- Master's degree
- University
- Education
- Employee assistance program
6h
Senior Manager - Refrigeration Install
Woolworths Group —Mulgrave VIC
- Full-time
- Management
- Maintenance
- Budgeting
Dispensary Technician - CWH Sale VIC
Chemist Warehouse —Sale VIC
- Part-time
- Customer service
- Administrative experience
- Communication skills
- Employee assistance program
- Employee discount
Herd Technician
Australian Fresh Milk Holdings —Coomboona VIC
- Bachelor's degree
Maternity Technician
Australian Fresh Milk Holdings —Coomboona VIC
- Communication skills
- Time management
Electrical & Instrumentation Technician
CSIRO —Geelong VIC
- $100,000 - $113,000 a year
- Full-time
- Schematics
- Maintenance
- Communication skills
9d
Title Instrument Technician - Day Procedure
Grampians Health —Ballarat VIC
- $30 an hour
- Monday to Friday
- Time management
6d
Fibre Technicians
Stowe Australia —Port Melbourne VIC
- Electrical experience
- Construction experience
Feed Technician
Australian Fresh Milk Holdings —Coomboona VIC
- Communication skills
- Time management
6h
Electronics Technician - Defence
Ventia Pty Limited —Wodonga VIC
- $47.66 an hour
- Full-time
- Relocation assistance
14d
Maintenance Technician - Electrician
ALSTOM —Ballarat VIC
- Night shift
- Maintenance
- Electrical experience
- Parental leave
13d
Heavy Equipment Mechanic
Tutt Bryant Hire —Victoria
- Overtime
- Mechanic experience
- CAD
- Customer service
9d
Maintenance Supervisor
Amazon Commercial Services Pty Ltd —Ravenhall VIC
- Full-time
- Management
- Engineering
- Maintenance
13d

I want to receive the latest job alert for vic site technician

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

vic site technician jobs near

Learning Specialist jobs in Melbourne VIC

Field Supervisor jobs in Riverina Nsw

Field Supervisor jobs in Gosford Nsw

Field Delivery Telstra jobs in Dayboro Qld

Operations & Supply Chain Supervisor jobs in Sydney Nsw

Field Supervisor jobs in Illawarra Nsw

Field Supervisor jobs in Wollongong Nsw

Cleaning Supervisor jobs in Waitara Nsw

Bar Supervisor jobs in Maroubra Nsw

Laboratory Technician jobs in Bahrs Scrub Qld

Technician Centre Installation At Now Energy jobs in Artarmon Nsw

Laboratory Technician jobs in West Melbourne Vic

Laboratory Technician jobs in The University Of Sydney Nsw

Sterilisation Technician, Cssd jobs in Preston Vic

Laboratory Technician jobs in Wellington Point Qld

Laboratory Technician jobs in Brisbane Qld

Instrument Technician jobs in Richlands Qld

Instrument Technician jobs in Narwee Nsw

Instrument Technician jobs in Bundoora Vic

Motor Technician jobs in Greater Perth Wa

L1 Helpdesk Technician (VIC)

Comwire IT
Prahran VIC

Quick Apply

Job Details

Permanent | Full-time
1 day ago

Qualifications

Microsoft Access
Azure
Management
IIS
Customer service
Certificate III
Microsoft Exchange
Technical support
Microsoft Office
VoIP
Bachelor's degree
Driver Licence
DNS
Information Technology

Full Job Description

Purpose of Position

To provide technical assistance and support via phone, email or chat, to end-users who are experiencing computer hardware, software, or network-related issues. Their primary goal is to resolve technical problems and ensure that computer systems and networks are functioning properly to minimise downtime and optimise productivity.

Provide a memorable customer experience with every customer contact by ensuring every service request is handled professionally;
Provide telephone and ticketing support to internal and external customers;
Investigating, diagnosing and assessing basic technical problems reported by customers;
Document all customer interactions in our Professional Services Automation (PSA) system;
Collaborate with the Technical & Engineering team to diagnose problems and identify corrective actions for customers;
Review and update knowledge base and technical support documentation to reflect current technical information on process or product;
Support clients within all SLA metrics and maintain communication throughout the entire process of incident management;
Work with third party vendors and software providers to maintain and resolve product issues for our clients’ systems.
Follow agreed process and procedures by logging issues, requests and questions.
Maintain and administer systems, which include computers running Windows OS or mac-OS, Microsoft Office, basic printing, internet, email and Windows server support.

Other Duties

To assist with workshop related tasks & duties, specifically coordinating deliveries, new workstation/laptop deployments.
To assist with the procurement and set up of hardware deliveries for projects.
To provide ad-hoc or scheduled on-site IT support for clients where issues cannot be resolved remotely, or where on-site support is required for On-boarding of a new client.

Skills and Competencies

Customer service focused: Committed to providing exceptional customer service across all methods– written, phone and face to face.
Communication: The ability to communicate clearly and concisely, varying communication style depending upon the audience, internally and externally.
Attention to detail: Excellent attention to detail and written skills when communicating with others, including documentation both internally and externally.
Problem Solving: The ability to diagnose and troubleshoot issues confidently and efficiently.
Time management and Prioritisation: Able to prioritise tasks, manage time effectively, and work efficiently to meet service level agreements (SLAs) or response time targets.
Organisation: Is able to manage, plan and prioritise tasks in a logical and orderly manner.
Inclusive: Willingness to assist and support others as required within a team environment.
Transparency: Communicate freely and effectively and is open to feedback on performance.
Approachability: Receptive to others views and happy to assist other employees when needed.
Passionate: Encourages others and always bring their best self to work.
Accountable: Owning situations and outcomes.

Technical Skills and Experience

Minimum 1 Year previous MSP or Service Desk related experience (highly desirable, not essential)
Certificate 3 in Information Technology, Bachelor of Information Technology or similar (essential)
A current driver's license (essential)
Certification in Microsoft 365 Fundamentals, Access 4 VoIP, Azure, Windows / Apple operation systems, Level 1 Microsoft Server Service Management Experience (Active Directory, Exchange, DNS, IIS, etc.) (highly desirable, not essential)
2 Years experience in a customer facing role

Company Overview

Please visit https://comwireit.com.au/ for more information

Quick Apply

Refine Your Search

vic site technician jobs

L1 Helpdesk Technician (VIC)

Vintage Lab Tech Assistant

Field Service Scheduler

Commissioning Generator Technician

Mathematics Learning Specialist Range 3

Facilities Manager | Nth East VIC

Field Service Supervisor - Security

Medication Safety Pharmacist (Grade 3)

Senior Manager - Refrigeration Install

Dispensary Technician - CWH Sale VIC

Herd Technician

Maternity Technician

Electrical & Instrumentation Technician

Title Instrument Technician - Day Procedure

Fibre Technicians

Feed Technician

Electronics Technician - Defence

Maintenance Technician - Electrician

Heavy Equipment Mechanic

Maintenance Supervisor

I want to receive the latest job alert for vic site technician

Related Searches

Explore jobs in more locations

Company Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected