In-Demand Evolution support services Jobs in Melbourne, Vic

Broker Support Officer
Employment Hero —Melbourne VIC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Communication skills
- Employee assistance program
2h
Broker Support Officer
Connective Broker Services Pty Ltd —Melbourne VIC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance program
Quick Apply
5h
Senior Software Engineer (Web)
ANZ Banking Group —Melbourne VIC
- Full-time
- Azure
- AWS
- APIs
3d
Senior IAM Engineer
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- APIs
Quick Apply
Senior Security Architect
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- APIs
- Agile
Quick Apply
Senior AI Sales Specialist
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Sales
- Engineering
Principal Software Engineer - Mobile
Xero —Hawthorn VIC
- Full-time
- Hybrid work
- AWS
- APIs
- AI
Associate Director, Fraud & Anti Bribery and Anti Corruption Institutional
ANZ Banking Group —Melbourne VIC
- Full-time
1d
Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- No degree
2d
General Manager - Commercial Finance
David Jones —Melbourne VIC
- Hybrid work
- Leadership
- Annual leave
- Parental leave
22h
Head of Transport Industry, ANZ Public Sector Industry Business Development Team
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Serving
- Business development
- Analysis skills
Head of Operations- Digital Health
Wesfarmers Health —Docklands VIC
- Leadership
- Employee assistance program
8d
Security Consultant, Global ProServe Security
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
Associate Director, Sanctions Institutional
ANZ Banking Group —Melbourne VIC
- Full-time
- Analytics
1d
Associate Director, AML/CTF Institutional
ANZ Banking Group —Melbourne VIC
- Full-time
1d
Private Tax Manager | Melbourne
Deloitte —Melbourne VIC
- Master's degree
- Leadership
- On-the-job training
- Parental leave
Data Engineering Lead
HUB24 —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Principal Solution Engineer - AI Platform - Hybrid
Flybuys —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Work from home
Microsoft Dynamics 365 Business Central Lead Functional/ Technical Consultant
Wild Tech —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Business Administration
Quick Apply
Private Tax Senior Manager | Melbourne
Deloitte —Melbourne VIC
- Business
- Leadership
- Communication skills
- Parental leave

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Broker Support Officer

Employment Hero -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
$75,000 - $80,000 a year
2 hours ago

Benefits

Employee assistance program
Opportunities for promotion

Qualifications

CRM software
AI
Communication skills

Full Job Description

AI Job Summary

Proven record developing relationships and delivering excellent customer outcomes.
Experience working with a CRM to log and document member interactions accurately.
Experience managing email communication and handling overflow calls as a key point of contact.

Role Type

Permanent • Full-time • Entry Level

Pay Rate

$75,000 AUD – $80,000 AUD (Annum)

Description

Support mortgage brokers grow their business.
Challenge yourself in this dynamic customer focused environment.
- Hybrid working, strong culture and opportunity for career progression with an industry leader.

The Business

Connective is Australia’s largest and most innovative mortgage, commercial and asset finance aggregators and the preferred choice for leading brokers. Our customers are mortgage, commercial and asset finance brokers, and we’re driven by one simple goal: to be the business partner they can’t imagine doing business without. Through market-leading technology, industry expertise and exceptional service, we empower brokers to build successful businesses. With a strong and collaborative culture, we are proud to be an employer of choice for ambitious and customer-focused professionals looking to make a meaningful impact.

The Role

We are seeking a passionate and customer-focused professional to join our exceptional broker support team. As a Broker Support Officer, you’ll play a critical role in supporting our field-based Partnership Managers (PMs) while delivering a seamless experience for our broker members. Acting as a key point of contact, you’ll ensure brokers receive timely, high-quality support when PMs are unavailable, helping them overcome challenges and maximise opportunities for business growth.

This is an exciting opportunity to contribute to the ongoing evolution of Connective’s industry-leading broker support model. You’ll work closely with brokers, Partnership Managers and internal stakeholders to coordinate enquiries, manage communications and deliver outstanding service that strengthens member engagement and satisfaction.

Responsibilities include:

Managing email communication and taking overflow calls from members when field-based PMs are unavailable.
Assisting with general administrative tasks to support the field-based PMs, ensuring efficient operations.
Answering general enquiries from brokers and liaising with internal departments to resolve member issues as needed.
Helping develop and maintain a strong relationship between brokers, PMs, and the broader business.
Ensuring all member interactions are logged and documented accurately within the CRM system.
Coordinating and following up on outstanding tasks and requests from brokers and internal teams to ensure smooth communication and service delivery.

The Person

As an exceptional communicator and customer support professional, you pride yourself on exceeding your customer’s expectations and providing them with solutions to help their business grow and prosper. You enjoy working with others, especially in a consultative and collaborative way, and have the interpersonal and influencing skills to support this.

You will also have:

A proven record in developing relationships and delivering excellent customer outcomes.
Experience working with a CRM.
Outstanding organisational and communication skills with a collaborative team player style and a customer-first mindset.
Strong influencing and problem-solving skills.
Ability to collaborate effectively with internal departments and support multiple teams.

The Benefits

As a valued part of the Connective team, you will be rewarded with:

An awesome office space, with views of the city and lunchtime table tennis.
A vibrant and supportive team culture.
A generous salary package and other benefits such as progressive leave policies, employee lifestyle benefits program, work/life balance, EAP and a focus on learning and development.
The opportunity to develop your career with an industry leader.

To Apply

To apply, please click on the ‘Quick apply’ button.

All applications will be handled with strict confidentiality.

Apply Now

Refine Your Search

evolution support services jobs in melbourne, vic

Broker Support Officer

Broker Support Officer

Senior Software Engineer (Web)

Senior IAM Engineer

Senior Security Architect

Senior AI Sales Specialist

Principal Software Engineer - Mobile

Associate Director, Fraud & Anti Bribery and Anti Corruption Institutional

Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ

General Manager - Commercial Finance

Head of Transport Industry, ANZ Public Sector Industry Business Development Team

Head of Operations- Digital Health

Security Consultant, Global ProServe Security

Associate Director, Sanctions Institutional

Associate Director, AML/CTF Institutional

Private Tax Manager | Melbourne

Data Engineering Lead

Principal Solution Engineer - AI Platform - Hybrid

Microsoft Dynamics 365 Business Central Lead Functional/ Technical Consultant

Private Tax Senior Manager | Melbourne

I want to receive the latest job alert for evolution support services in melbourne, vic

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