In-Demand Systems / process analyst Jobs in Queensland

Relationship Analyst - Business Support
Rabobank —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Data Analyst - Technology Enablement
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Work from home
- Gym membership
Senior Test Analyst
Great Southern Bank —Brisbane QLD
- Azure
- Management
- Analysis skills
- Work from home
7d
Payroll Integrity and Assurance Analyst
Queensland Government —Gold Coast QLD
- Customer service
8d
Senior AML Systems and Data Analyst
Bank of Queensland —Newstead QLD
- Full-time
- SQL
- AI
- Parental leave
- Employee assistance program
Technical Business Analyst
Great Southern Bank —Brisbane QLD
- Computer Science
- No degree
- APIs
- Work from home
7d
Casual Transcriber
Epiq Systems, Inc. —Brisbane QLD
- Part-time
- Administrative experience
- Senior Secondary Certificate of Education
- No degree
Workflow and Automation Developer
Great Southern Bank —Brisbane QLD
- Hybrid work
- Azure
- AWS
- Analysis skills
7d
Analyst - Operations Finance
Viatris —Ipswich QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Time management
- Health insurance
- Parental leave
4d
Digital Learning Analyst
Arup —Brisbane QLD
- Presentation skills
- Communication skills
- Profit sharing
- Parental leave
4d
Financial Analyst | 12 month Contract
Toll Group —Brisbane QLD
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Senior Finance Analyst
Queensland Government —Gold Coast QLD
- Full-time
- Bachelor's degree
- Business
- Accounting
12d
ATS Service Desk Team Lead - APAC
Applied Medical —Geebung QLD
- Full-time
- Management
- Software troubleshooting
- Research
- Employee assistance program
Executive Assistant, CEO & Leadership Team
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
7d
Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
9d
Senior UX/UI Designer
Auto & General Holdings —Toowong QLD
- In-person
- AI
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Commercial Analyst, East
Freo Group Pty Ltd —Hendra QLD
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Work from home
- Employee discount
Quick Apply
Databricks Data Engineer Senior Analyst
Avanade —Brisbane QLD
- Azure
- Computer Science
- DevOps
Commercial & Finance Analyst
Origin Energy —Brisbane QLD
- Contract
- ERP systems
- Budgeting
- Parental leave
- Fuel discount
5d
Finance Analyst
Thiess —Brisbane QLD
- Contract
- Microsoft Excel
- ERP systems
- Analysis skills
- Health insurance
6d

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Relationship Analyst - Business Support

Rabobank -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Annual leave
Parental leave

Qualifications

Communication skills

Full Job Description

At Rabobank, our commitment to our employees and clients is at the heart of everything we do.

As the world’s leading specialist in food and agribusiness banking, one of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.

Our culture is unique, because every day our people work knowing that we are all playing our part in supporting our farmers to feed the world. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest and are supported…we are focused on growing each other.

About the role

The Relationship Analyst supports Country Banking Australia by delivering accurate, timely and customer-focused onboarding, account opening, and KYC/CDD support for new and existing rural banking customers.

The role partners closely with Account Managers, Relationship Analysts and Financial Economic Crime teams to ensure onboarding activity is completed in line with Rabobank policies, AML/CTF obligations, risk appetite, and customer service expectations.

A customer’s onboarding experience is a critical first impression of Rabobank. This role contributes to a seamless and compliant experience by acting as a KYC/CDD subject matter resource, coordinating required documents, managing workflow progress, and helping resolve onboarding issues before they impact customers or drawdown timelines.

The role operates in a regulated banking environment and requires strong judgement, attention to detail, stakeholder management and the ability to balance customer outcomes with financial crime, operational risk and compliance requirements.

Some of the Key Responsibilities and Accountabilities include:

Partner with Account Managers and Relationship Analysts to respond to new and existing customer onboarding requirements.
Manage account establishment through the end-to-end workflow, including account opening, card ordering, and internet/mobile banking setup where applicable.
Interpret and apply KYC/CDD policies, procedures and local AML/CTF requirements to customer onboarding activity.
Take ownership of KYC/CDD requirements for assigned onboarding requests, ensuring documentation is complete, accurate and right first time.
Provide quality instructions and supporting information to Financial Economic Crime teams to support processing and customer risk rating.
Build and maintain strong working relationships with FEC CDD, FEC W&R Operations and Country Banking AU stakeholders.
Monitor progress, manage competing priorities and communicate clearly with stakeholders about requirements, issues and expected timeframes.
Identify onboarding process improvement opportunities and share feedback with the Team Leader – Business Support.
Coach and mentor colleagues on onboarding, account opening and KYC/CDD process requirements where appropriate.
Cross skilled in various other business support activities as required.

To be successful in the role, you will have:

Sound working knowledge of customer due diligence, documentation requirements, customer structures, risk indicators and escalation pathways.
Ability to review complex customer structures, identify gaps, assess risk indicators and determine next steps.
Clear written and verbal communication, including the ability to explain requirements to stakeholders in practical terms.
Ability to develop trust with internal stakeholders and support a customer-centric onboarding experience.
Ability to manage competing priorities, deadlines and workflow queues with limited supervision.
Understanding of account opening, transactional banking, customer onboarding and service delivery processes.
Confident use of Microsoft 365 and relevant banking, workflow or customer management systems.
Sound understanding of the Australian Banking Code of Practice.

What we're proud to offer you:

Wellbeing leave. These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.

Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.

Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up-to 14 weeks paid leave)

Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.

Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.

Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.

Our Values:

Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, “Client Driven”, “Responsible”, “Professional” and “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.

Rabobank is not accepting submissions from recruitment agencies for this role.

Applicants must hold valid work rights for this role.

Apply Now

Refine Your Search

systems / process analyst jobs in queensland

Relationship Analyst - Business Support

Data Analyst - Technology Enablement

Senior Test Analyst

Payroll Integrity and Assurance Analyst

Senior AML Systems and Data Analyst

Technical Business Analyst

Casual Transcriber

Workflow and Automation Developer

Analyst - Operations Finance

Digital Learning Analyst

Financial Analyst | 12 month Contract

Senior Finance Analyst

ATS Service Desk Team Lead - APAC

Executive Assistant, CEO & Leadership Team

Team Lead Support Analyst- Centrered IT

Senior UX/UI Designer

Commercial Analyst, East

Databricks Data Engineer Senior Analyst

Commercial & Finance Analyst

Finance Analyst

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