In-Demand Desktop support Jobs in Docklands, Vic

Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
SeniorEngineer - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
HCLTech —Melbourne VIC
- Analysis skills
- Software development
Administrator - MS System Center Configuration Manager (SCCM)
HCLTech —Melbourne VIC
- On call
- Management
- Customer service
- Analysis skills
Senior IT Analyst - Systems
Crown Resorts —Melbourne VIC
- Full-time
13d
QA Engineer (Frontend, Mobile, Java) - Trading
Binance —Melbourne VIC
- Full-time
- Remote
- Bilingual
- AI
- SDLC
Quick Apply
Senior Test Analyst
ABN Group —Melbourne VIC
- Full-time
- Azure
- Salesforce
- DevOps
- Health insurance
- Annual leave
13d
Repair Coordinator
Ethos Building & Restoration —Melbourne VIC
- Analysis skills
- Organisational skills
- Leadership
Integration Aide
Victorian Government —Melbourne VIC
- Part-time
- Experience working with children
- Leadership
- Communication skills
4d
Packaging Engineer
LivaNova —Melbourne VIC
- Full-time
- CAD
- ERP systems
- Microsoft Office
Senior Assurance Advisor, School Compliance Reviews
Catholic Education Commission of Victoria —Melbourne VIC
- Customer service
- Administrative experience
- Communication skills
WHS Manager (Work, Health, Safety Manager)
Mayflower —Brighton East VIC
- Full-time
- Nursing
- Management
- Analysis skills
- COVID-19 protective measures
- Parental leave
IT Technical Cloud Support Specialist
BYD Australia —Mulgrave VIC
- Bilingual
- Azure
- Management
Senior Support Analyst
Woolpert —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Customer service
- Education
- Health insurance
- Employee assistance program
Quick Apply
IT Infrastructure Manager, Telco & Cyber
The Argyle Network —Melbourne VIC
- $120,000 a year
- Full-time
- Hybrid work
Technology Operations Specialist, Melbourne Cricket Ground
Delaware North —East Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
Senior Digital Support Engineer
Service Stream —Melbourne VIC
- Full-time
- Computer Science
- Administrative experience
- Bachelor's degree
Senior Heritage and Cultural Values Officer
Department of Energy, Environment and Climate Action —Melbourne VIC
- Part-time
- Hybrid work
- Management
- Communication skills
2d
Senior Assurance Advisor, Compliance and Governance
Catholic Education Commission of Victoria —Melbourne VIC
- Administrative experience
- Analysis skills
- Communication skills
Environmental Scientist / Engineer
EHS Support, LLC —Melbourne VIC
- Full-time
- Microsoft Excel
- Engineering
- Master's degree
Quick Apply
Client Training Consultant
Solera —Melbourne VIC
- Full-time
- Software troubleshooting
- Sales
- Bachelor's degree

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Help Desk Technician

ALSTOM -
West Melbourne VIC

Apply Now

Job Details

Qualifications

Schematics
Engineering
Microsoft Office
Communication skills

Full Job Description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

We have an opportunity available for a Help Desk Technicians to join our team and play a critical role in the maintenance of the V/Line fleet. Based at the Integrated Operations Centre (IOC) we share with V/Line at Bourke Street, Melbourne you will participate in a shift roster to provide 24/7 technical support to the V/Line fleet controllers, drivers and conductors, to minimise the delay of a fault while the train is being prepared, in service or stabled.

We’ll look to you for:

Managing and assessing faults in accordance with the Code of Practice.
Following the fault-finding guides to ensure a consistent response and rectification process.
Liaising with the Day of Operations Planners to arrange train movements and transition to minimise the impact of the delay and to support V/Line with the continuity of service.
Accurately recording the delay associated with the fault.
Accurately recording the symptoms of the train faults in the maintenance management system (MMS) to inform the maintenance technicians of the issue and for the engineering teams to assess implementing containment actions.
Contributing to fault finding guides to standardise the fault rectification process.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Effective communication skills with the demonstrated ability to liaise with cross-functional teams.
The ability to prioritise, think quickly and make decisions under pressure.
Technical skills in fault finding, reading schematic diagrams, work to technical instructions and manuals.
IT savvy with demonstrated experience using Microsoft office products.
Demonstrated experience within an operational environment, ideally within maintenance operations.
An Engineering Degree and/or Trade Qualifications in Electrical or Mechanical.

This is an exciting opportunity to join the team who provide critical 24/7 support for the V/Line fleet. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: [email protected].

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.

Job Segment: Help Desk, Information Technology, Technician, Technical Support, Technology

Apply Now

Refine Your Search

desktop support jobs in docklands, vic

Help Desk Technician

SeniorEngineer - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

Administrator - MS System Center Configuration Manager (SCCM)

Senior IT Analyst - Systems

QA Engineer (Frontend, Mobile, Java) - Trading

Senior Test Analyst

Repair Coordinator

Integration Aide

Packaging Engineer

Senior Assurance Advisor, School Compliance Reviews

WHS Manager (Work, Health, Safety Manager)

IT Technical Cloud Support Specialist

Senior Support Analyst

IT Infrastructure Manager, Telco & Cyber

Technology Operations Specialist, Melbourne Cricket Ground

Senior Digital Support Engineer

Senior Heritage and Cultural Values Officer

Senior Assurance Advisor, Compliance and Governance

Environmental Scientist / Engineer

Client Training Consultant

I want to receive the latest job alert for desktop support in docklands, vic

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