In-Demand Customer service and administration agent Jobs

Cargo Flight Operations Agent
Swissport International AG —Melbourne VIC
- Part-time
- Management
- Microsoft Office
- Administrative experience
- Opportunities for advancement
Customer Service Representative (Fixed-Term Contract)
Vantive —North Sydney NSW
- Contract
- Customer service
- ERP systems
- Computer skills
Analyst, Loans Administration
MUFG —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Analysis skills
11d
Booking Coordinator | Tamworth
Acumentis —Tamworth NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
Quick Apply
Administrator - Casual
Regional Livestock Exchanges —Tamworth NSW
- Temporary
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance program
- Fuel discount
Quick Apply
9d
Receptionist (Guest Service Agent) - Casual
Airport Tourist Village Melbourne —Attwood VIC
- From $33.85 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
Quick Apply
1d
Driver / Allocator & Customer Service
Wymap Group —Eagle Farm QLD
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
1d
International Services Coordinator - Flexible
Kent Removals and Storage —Yennora NSW
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Negotiation
- Health insurance
- Employee discount
Quick Apply
12d
Receptionist
Quest Moorabbin Pty Ltd —Heatherton VIC
- $32 - $36 an hour
- Part-time
- Sales
- Customer service
- Front desk
Quick Apply
4d
Renewal Specialist (TT & SMB) (Position located in Melbourne, Australia)
KnowBe4 —Melbourne VIC
- Microsoft Word
- CRM software
- Microsoft Excel
- Tuition reimbursement
- Referral program
Quick Apply
8d
Junior Travel Consultant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
AI & Data Lead
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Agile
1d
HR Manager / Executive Assistant ES 1-4
Victorian Government —Macedon VIC
- Full-time
- Administrative experience
- Senior Secondary Certificate of Education
- Experience working with children
1d
Office Manager
ZENSUN ENERGY PTY LTD —Sunnybank Hills QLD
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Management
- Administrative experience
Quick Apply
6d
Residential Property Coordinator
DAG-Jones Lang LaSalle (ACT) Pty Ltd —Canberra ACT
- Full-time
- Customer service
- Microsoft Office
- AI
Quick Apply
Associate Consultant, Data Science
Fujitsu —Greater Adelaide SA
- Azure
- DevOps
- SQL
1d
Team Leader - Industrial Sales Coordination
Pickles Auctions —Altona North VIC
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Parental leave
- Employee assistance program
4d
AI & Data Lead
Department of Energy, Environment and Climate Action —Melbourne VIC
- Part-time
- Hybrid work
- Management
- Administrative experience
- Agile
2d
Team Manager – Sales Administration
Newton & Co Real Estate —Victor Harbour SA
- Full-time
- CRM software
- Sales
- Customer service
Quick Apply
Network & IT Systems Engineer
Andromeda Robotics —Southbank VIC
- Full-time
- APIs
- AI
- Health insurance
Quick Apply
3d

I want to receive the latest job alert for customer service and administration agent

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service and administration agent jobs near

Customer Service Representative jobs in North Sydney NSW

Customer Service Representative jobs in Greater Adelaide Sa

Customer Service Representative jobs in Sydney Nsw

Customer Service Representative jobs in Arncliffe Nsw

Customer Service Representative Foundever jobs in Gold Coast Qld

Customer Service Representative jobs in Colo Vale Nsw

No Customer Interaction jobs in Melbourne Vic

Customer Service At Australia Post jobs in Melbourne Vic

Customer Care Specialist With Catholic Healthcare jobs in Sydney Nsw

Flight jobs in Maroubra Nsw

Menzies Aviation Passenger Service Agent, Airport jobs in Brisbane Qld

Research Manager jobs in Sydney Nsw

Systems Manager Construction jobs in Victoria

Commissioning Manager jobs in Greenvale Vic

Customer Service Representative jobs in North Lambton Nsw

Customer Service Part Time jobs in St Marys Nsw

Customer Service Representative jobs in Golden Grove Sa

Customer Service Representative jobs in Epping Vic

Customer Service Bank jobs in St Marys Nsw

Sports Sales Representative jobs in Broadmeadows Vic

Cargo Flight Operations Agent

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Part-time

Benefits

Opportunities for advancement

Qualifications

Management
Logistics
Microsoft Office
Administrative experience
Quality assurance
Communication skills

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiate us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

The Cargo Flight Operations Agent is a key member of the flight operations team, responsible for coordinating and managing all aspects of cargo operations within the airline’s flight schedule. This role ensures the efficient, safe, and compliant handling of cargo from acceptance through to loading and unloading during flight operations. The specialist will work closely with cargo agents, flight crew, ground operations, and other departments to ensure the timely and accurate delivery of cargo.

Additionally, the role involves engaging with customer service, servicing clients, and liaising with freight forwarders to ensure a seamless cargo experience.

Your activities

Coordinate and support daily cargo operations for scheduled flights.
Process and maintain cargo documentation, including air waybills, manifests, customs documentation, and shipment records.
Track and coordinate incoming and outgoing shipments, ensuring timely and accurate processing.
Monitor flight schedules and communicate operational changes, delays, or disruptions to relevant stakeholders.
Liaise with customers, freight forwarders, flight crews, ground handlers, and internal departments to facilitate smooth cargo operations.
Ensure compliance with company procedures, aviation regulations, safety standards, and security requirements.
Support cargo acceptance processes, including documentation checks and shipment verification.
Assist in resolving cargo discrepancies, delays, damaged freight, and misrouted shipments.
Monitor cargo volumes and assist with resource planning to meet operational requirements.
Maintain accurate operational records and prepare reports as required.
Support the handling and processing of dangerous goods and special cargo in accordance with regulatory requirements.
Promote a positive safety culture through adherence to Workplace Health and Safety (WHS) standards and reporting procedures.
Follow all Swissport Standard Operating Procedures (SOPs) and operational policies.

Your profile

You are an organised, detail-oriented professional with strong administrative and coordination skills. You thrive in fast-paced environments where accuracy, efficiency, and clear communication are key. You bring a proactive approach to managing competing priorities, maintaining accurate records, and supporting team operations to ensure smooth day-to-day performance.

In particular, you demonstrate:

Strong organisational and administrative abilities, including data entry, document management, scheduling, and record-keeping
Excellent attention to detail and ability to manage multiple priorities while meeting deadlines
Strong communication and interpersonal skills, with the ability to liaise confidently across teams and external stakeholders
Competence in using computer systems, Microsoft Office applications, and digital databases for reporting and documentation
A professional, reliable, and flexible approach to work, with a commitment to teamwork and continuous learning

The following skills and experience would be an advantage:

Experience with cargo management systems (in particular, Cargospot) and flight operations software
Experience in Import and Export Air Cargo handling and administration
Knowledge of aviation or logistics operations, including OH&S and compliance processes
Holding (or willingness to obtain) IATA Dangerous Goods Air certification to complete dangerous goods checks and sign off approvals/rejections
Familiarity with quality assurance and safety management systems

You lead and contribute to a culture that values equality, fairness, transparency, and zero tolerance for bullying, discrimination, or harassment.

What we offer

Permanent Part-Time position
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

customer service and administration agent jobs

Cargo Flight Operations Agent

Customer Service Representative (Fixed-Term Contract)

Analyst, Loans Administration

Booking Coordinator | Tamworth

Administrator - Casual

Receptionist (Guest Service Agent) - Casual

Driver / Allocator & Customer Service

International Services Coordinator - Flexible

Receptionist

Renewal Specialist (TT & SMB) (Position located in Melbourne, Australia)

Junior Travel Consultant

AI & Data Lead

HR Manager / Executive Assistant ES 1-4

Office Manager

Residential Property Coordinator

Associate Consultant, Data Science

Team Leader - Industrial Sales Coordination

AI & Data Lead

Team Manager – Sales Administration

Network & IT Systems Engineer

I want to receive the latest job alert for customer service and administration agent

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected