JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
We're seeking an Engineering and Operations Supervisor to serve as the on-site point of contact for our client, leading comprehensive building operations including engineering systems, contractor management, and capital project delivery. You'll manage vendor relationships and maintain strict health and safety compliance across all operations. This role requires strong stakeholder engagement, financial acumen to manage budgets and contracts. You'll drive continuous improvement initiatives while managing everything from day-to-day operations to complex fitout projects and emergency response. The ideal candidate will balance strategic planning with hands-on operational management, ensuring service excellence and client satisfaction across all facilities management functions.
An overview of the role:
People & Stakeholder Management Coach and mentor the onsite team while serving as the primary client contact. Build strong stakeholder relationships across all organizational levels and represent Facilities at monthly/quarterly client meetings.
Vendor & Contract Management Oversee all vendor relationships and contract lifecycles, ensuring on-time, on-budget delivery. Manage contractor KPIs, tender processes, safety compliance (including inductions, CM3 registration, SWMS), and drive continuous value optimization.
Financial & Budget Management Control site financial operations to meet/exceed targets while maintaining JLL Code of Ethics compliance. Manage service contract budgets and Capex project delivery within approved timeframes and costs.
Engineering & Sustainability Management Optimize building engineering systems (BMS, HVAC, water, power) to achieve 5 Star NABERS energy and 4.5 Star NABERS water ratings. Conduct system reviews, identify improvement opportunities, and manage contractors to implement operational enhancements.
Health, Safety & Risk Management Ensure full compliance with fire, health and safety regulations. Implement risk management programs, business continuity plans, JLL Permit to Work systems, and incident reporting procedures. Provide 24/7 emergency response support.
Operations & Project Management Drive continuous improvement initiatives and maintain industry best practice operations. Manage tenant fitouts, conduct routine site inspections, and deliver projects for Queensland clients while achieving all KPI and SLA targets.
Sounds like you? This is what we are looking for:
Proactive, solution-focused approach with strong problem-solving abilities
High attention to detail with commitment to quality and accuracy
Ability to work autonomously and make sound decisions under pressure
Flexibility to provide 24/7 emergency support when required
Valid driver's license and ability to travel to multiple sites as needed
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ522158
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
