In-Demand Customer support coordinator Jobs in Brisbane, Qld

Customer Service Coordinator
Cement Australia —Pinkenba QLD
- $73,392.86 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Work from home
- Parental leave
Customer Service Officer
Certis Group —Brisbane QLD
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Employee assistance program
- Employee discount
Client Services Coordinator
Translationz —Brisbane QLD
- Administrative experience
- Organisational skills
- Communication skills
2d
Site Administrator
Opella Healthcare Group —Virginia QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Administration Booking Officer
Sunnybank Private Hospital —Brisbane QLD
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
10d
Client Care Coordinator - Sunnybank
Neurosensory —Sunnybank QLD
- Full-time
- Customer service
- Administrative experience
- Clinic
- Parental leave
- Employee assistance program
Production Scheduling Coordinator
James Hardie —Carole Park QLD
- Contract
- Microsoft Excel
- ERP systems
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
4d
Conference & Events Coordinator PT - The Inchcolm Hotel
EVT Group —Spring Hill QLD
- Part-time
- Sales
- Customer service
- Administrative experience
- Parental leave
Investigations Coordinator
Auto & General Holdings —Mango Hill QLD
- Administrative experience
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Category Assistant
DuluxGroup —Acacia Ridge QLD
- Full-time
- Microsoft Excel
- Management
- Merchandising
- Parental leave
- Employee assistance program
11d
Operations Coordinator
B&H Worldwide Ltd —Brisbane QLD
- Full-time
- Management
- Forklift
- Microsoft Office
- Annual leave
Quick Apply
Export Documentation Coordinator
Teys Australia —Eight Mile Plains QLD
- Full-time
- Office
- Communication skills
- Time management
Quick Apply
Space Coordinator
WOTSO —Brisbane QLD
- Full-time
- Hospitality
- Office
- Front desk
- Travel reimbursement
Quick Apply
Customer Service Coordinator - North Industrial Services
Coates Hire —Eagle Farm QLD
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Parental leave
- Employee discount
4d
Client Services Coordinator
Southern Cross Austereo —Brisbane QLD
- Organisational skills
- Parental leave
Contracting Operations Coordinator
Knauf Australia —Pinkenba QLD
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Microsoft Office
- Health insurance
- Work from home
Administrator AP & Receipting
Downer Group —Milton QLD
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
3PL Logistics Coordinator - Hybrid
Super Retail Group —Strathpine QLD
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
Quick Apply
10d
Supply Chain Planning Coordinator
DuluxGroup —Rocklea QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Agile
- Parental leave
- Employee assistance program
People Services Coordinator
Cater Care Australia / Cater Care Services —Milton QLD
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Quick Apply

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Customer Service Coordinator

Cement Australia -
Pinkenba QLD

Apply Now

Job Details

Full-time
$73,392.86 a year

Benefits

Work from home
Parental leave
Maternity leave
Salary packaging

Qualifications

Customer service
SAP
ERP systems
Logistics
Microsoft Office
Organisational skills
Manufacturing
SAP ERP
Communication skills

Full Job Description

Keep Australia's construction industry moving.

At Cement Australia, our Customer Operations team is the vital link between our customers, transport network and operations teams. Every day, we coordinate orders, solve problems and ensure our customers receive the products they need, when they need them.

This Customer Service Coordinator role (internally known as a Customer Service Office) is much more than a traditional customer service role. It's an operational position where you'll manage competing priorities, coordinate deliveries, build strong customer relationships and help keep one of Australia's largest supply chains moving.

If you thrive in a fast-paced environment, enjoy solving problems and take pride in getting the details right, we'd love to hear from you.

We'd especially love to hear from people who have worked in transport, logistics, manufacturing, warehousing, industrial distribution, building materials or supply chain environments.

Your Opportunity

Based in our Pinkenba office, you'll join a collaborative team responsible for delivering an outstanding customer experience while supporting the efficient movement of products across our national network.

In this role you'll:

Be the first point of contact for customers via phone and email.
Process high volumes of customer orders accurately and efficiently.
Monitor deliveries and proactively communicate transport updates and delays.
Investigate and resolve customer enquiries with professionalism and urgency.
Liaise with transport providers, production teams and internal stakeholders to ensure orders remain on track.
Balance daily priorities in a busy operational environment while maintaining exceptional attention to detail.
Contribute ideas that improve customer experience and operational efficiency.

What You’ll Bring

You're someone who enjoys being proactive, remains calm under pressure and takes ownership of finding solutions.

You'll also bring:

Experience in a fast-paced customer service, customer operations, order management or logistics coordination role.
Confidence managing high volumes of customer enquiries and order processing while maintaining accuracy.
Excellent communication skills and the ability to build trusted relationships with both customers and internal stakeholders.
Strong organisational skills with the ability to prioritise multiple tasks throughout the day.
A proactive, solutions-focused mindset and resilience during busy periods.
Experience using Microsoft Office and ideally SAP or another ERP system.
Experience within logistics, transport, manufacturing, industrial or supply chain environments will be highly regarded.

What We Offer

What’s in it for you?

Full-time salary: $73,392.86 + super
Work from home: One day per week once fully trained
Monday-Friday roster: 8:00am-4:00pm
Career development: Opportunities to grow within a supportive, collaborative team
Recognition: A role where your contribution is genuinely valued and recognised

Why Join Cement Australia?

Be Yourself: Be your authentic self in a diverse and dedicated workplace where we focus on achieving great results together.
Paid Parental Leave: We offer leave options (12 weeks paid maternity leave, 1 week paid paternal leave) to support your family life, ensuring you can cherish special moments with your loved ones.
Salary Sacrifice: Take control of your finances by saving on technology and work-related items through our salary sacrifice program.
Novated Leasing: Drive your dream car for less through our partnership with sgfleet, offering fantastic discounts on vehicles.
Discounted Products: Renovating? DIY’er? Save on your home improvement projects with exclusive discounts on concrete and quarry products.

Who We Are

Cement Australia has been at the heart of the nation’s infrastructure for decades, proudly standing as Australia’s leading supplier of cementitious products and services.

With our operations now extending across all states and territories - including expanded manufacturing and distribution capabilities in Western Australia - our national footprint continues to strengthen to support Australia’s growing construction and infrastructure needs.

But we’re more than just cement. Our diverse operations include heavy industrial manufacturing, coal and limestone mining, bulk transport distribution, rail and shipping logistics, and innovative waste management through Geocycle, where we turn challenges into sustainable solutions.

At Cement Australia, we believe in empowering our people with the tools, support, and opportunities to make a real impact. Join a collaborative team that values work-life balance and thrives on innovation. Together, we’re building a safer, healthier, and more sustainable future - driven by a shared commitment to excellence and our core values.

What Else You Need to Know

References, a pre-employment medical and background check are part of the recruitment process.
Cement Australia is an Equal Opportunity Employer.
We welcome applications from Australian residents with valid working rights.
Please note: Direct applications only—no agency submissions currently.

Ready to Build Your Future?

Click Apply Now to take the next step with Australia’s leading cement manufacturer and innovator.

https://www.youtube.com/watch?v=YqCjpLsW46s&t=1s

Apply Now

Refine Your Search

customer support coordinator jobs in brisbane, qld

Customer Service Coordinator

Customer Service Officer

Client Services Coordinator

Site Administrator

Administration Booking Officer

Client Care Coordinator - Sunnybank

Production Scheduling Coordinator

Conference & Events Coordinator PT - The Inchcolm Hotel

Investigations Coordinator

Category Assistant

Operations Coordinator

Export Documentation Coordinator

Space Coordinator

Customer Service Coordinator - North Industrial Services

Client Services Coordinator

Contracting Operations Coordinator

Administrator AP & Receipting

3PL Logistics Coordinator - Hybrid

Supply Chain Planning Coordinator

People Services Coordinator

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