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Customer Support Officer
APM Communities —West Perth WA
- Full-time
- Hospitality
- Customer service
- Parental leave
Quick Apply
Rehabilitation Consultant (Registered Psychologist)
Konekt —Liverpool NSW
- Part-time
- Parental leave
Quick Apply
Senior Speech Pathologist
Early Start Australia —Oakleigh VIC
- Full-time
- Clinic
- First Aid Certification
- Paediatrics
- Annual leave
Quick Apply
Podiatrist
Lifecare —Armadale VIC
- Part-time
- Employee discount
- Gym membership
Quick Apply
Area Manager (Psych Services)
Konekt —West Perth WA
- Full-time
- Leadership
- Work from home
Quick Apply
12d
Rehabilitation Consultant (Social Worker, Psychologist, Rehabilitation Counsellor)
Konekt —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
Quick Apply
14h
Team leader - Speech Pathologist
Early Start Australia —Armadale WA
- Part-time
- Remote
- Leadership
- Work from home
Quick Apply
Team Leader (Speech Pathology)
Early Start Australia —Fannie Bay NT
- Full-time
- Clinic
- Parental leave
Quick Apply
Physiotherapist
Lifecare —Sylvania NSW
- Part-time
- Private practice
- Parental leave
Quick Apply
Rehabiliation Consultant (OT, Physio, AEP)
Konekt —Mayfield NSW
- Full-time
- Parental leave
Quick Apply
7d
Team Leader - Occupational Therapist
Early Start Australia —Launceston TAS
- Full-time
- Clinic
- Parental leave
Quick Apply
Subcontractor -Speech Pathologist - Armadale
Early Start Australia —Armadale WA
- Choose your own hours
- Hybrid work
- Working with children
- Communication skills
- Time management
Quick Apply
Rehabilitation Consultant
APM Group —Australia
- Full-time
- Parental leave
- Employee assistance program
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Customer Support Officer

APM Communities -
West Perth WA

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Insurance services

Qualifications

Hospitality
Customer service
Call centre

Full Job Description

Job Description

Before you get started, a quick heads‑up: Applicants who are successfully contacted will be completing a short Vervoe skills assessment. It’s designed to give you a chance to show your strengths in action -not just on paper. Once you have been reached out, the link lands in your inbox straight away, so keep an eye out.

Customer Service Officer (Communities) If you’re the kind of person who brings calm to chaos, warmth to conversations and energy to busy days, you’ll feel right at home with us.

About the Role

You’ll be the first point of contact for our customers - the voice that reassures, guides and gets things moving. From booking appointments to resolving queries and navigating tricky moments, you’ll help ensure every interaction ends on a positive note. You’ll work across multiple sites, using telephony and CRM systems with confidence and care.

What We’re Looking For

Customer de-escalation experience - You know how to steady the ship when conversations get tough.
CRM confidence - You’re comfortable jumping between systems.
Fast-paced background - Call centres or busy retail floors are familiar territory.
KPI experience - You understand targets and enjoy meeting them.
Strong people skills - You bring empathy and professionalism to every interaction.
Problem-solving ability - You think clearly and act quickly.
Team mindset - You collaborate well across multi-site teams.
Attention to detail - You keep things accurate and organised.

And if your background is in retail, hospitality or customer service? Fantastic. Your people skills, resilience and ability to think on your feet are exactly what we value - we strongly encourage you to apply.

What You’ll Be Doing

Understanding customer needs and scheduling appointments with care.
Processing information accurately - You keep everything consistent and reliable.
Learning quickly - New systems and processes don’t throw you off.
Meeting objectives - You take action and aim high.
Staying composed under pressure - Even on the busiest days.
Adapting to change - You stay steady as things evolve.
Upholding our values - Professional, respectful and aligned with our culture.

Benefits You’ll Enjoy

Genuine work-life balance (no weekends)
Option to purchase additional leave
Discounted health insurance
Car leasing packages
Paid parental leave
Service recognition
Opportunities to explore different APM Group Human Services brands and grow your career

If you’re ready to make a meaningful impact and build a career you’re proud of, we’d love to hear from you.

This role requires standard pre-employment checks, including an NDIS Worker Screening Check and a National Police Check.

We encourage applications from Aboriginal and Torres Strait Islander peoples and from people with a disability.

Apply now and bring your best self to a team that values excellence, empathy and adaptability.

Applications will be reviewed as they are received.

Join our Talent Community for future openings!

APM Group | APM Careers | APM Talent Communities | APM EOI

At APM, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, nationalities, abilities, and cultures, including Indigenous peoples, the LGBTQI+ community, and people with disabilities.

Ready to take the next step? Submit your application today and complete your Vervoe assessment as soon as it lands in your inbox - candidates who complete it promptly will be prioritised for interview. Don't miss your chance to stand out. Apply now!

Quick Apply

Refine Your Search

apm jobs

Customer Support Officer

Rehabilitation Consultant (Registered Psychologist)

Senior Speech Pathologist

Podiatrist

Area Manager (Psych Services)

Rehabilitation Consultant (Social Worker, Psychologist, Rehabilitation Counsellor)

Team leader - Speech Pathologist

Team Leader (Speech Pathology)

Physiotherapist

Rehabiliation Consultant (OT, Physio, AEP)

Team Leader - Occupational Therapist

Subcontractor -Speech Pathologist - Armadale

Rehabilitation Consultant

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