In-Demand Apm Jobs | SimplyHired

Customer Support Officer
APM Communities —Pialba QLD
- Full-time
- Hospitality
- Customer service
- Parental leave
Quick Apply
Therapy Coordinator
Early Start Australia —Westbourne Park SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
RAC Funding Assessor
APM Assessment Services —Rockhampton QLD
- Part-time
- Nursing
- Organisational skills
- Communication skills
- Paid training
- Work from home
Quick Apply
Employment Consultant (First Nations)
APM Group —North Adelaide SA
- Full-time
- Health insurance
- Parental leave
Quick Apply
NPA Assessor
APM Group —Tamworth NSW
- Contract
Quick Apply
Rehabilitation Consultant (OT/EP/Physio)
Konekt —Enfield SA
- Full-time
- Hybrid work
- Communication skills
- Health insurance
Quick Apply
Rehabilitation Consultant Assistant
Konekt —Melbourne VIC
- Part-time
- First Aid Certification
- Health insurance
Quick Apply
Aged Care Comprehensive Assessor
APM Assessment Services —Warragul VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Gym membership
Quick Apply
Administrator - (Therapy Coordinator)
Early Start Australia —Springfield QLD
- Full-time
- CPR Certification
- Clinic
- First Aid Certification
- Annual leave
Quick Apply
13d
Rehabilitation Consultant (OT, Physio, AEP)
Konekt —Port Macquarie NSW
- Full-time
- Hybrid work
- Parental leave
Quick Apply
Software Engineer
APM Group —Geelong VIC
- Full-time
- Hybrid work
- Azure
- Management
- DevOps
Quick Apply
12d
Contractor - Rehabilitation Consultant
APM WorkCare —Batemans Bay NSW
- Contract
- Hybrid work
- Communication skills
Quick Apply
Business Manager
APM Employment Services —Ravenshoe QLD
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
6d
Employment Consultant, Inclusive Employment Australia
APM Employment Services —Kingaroy QLD
- Full-time
- Sales
- Administrative experience
- Business development
- Parental leave
- Employee assistance program
Quick Apply
Accounts Receivable Officer
APM Group —West Perth WA
- Full-time
- Microsoft Excel
- Data entry
- Organisational skills
- Employee assistance program
- Gym membership
Quick Apply
5d
Rehabilitation Consultant (Psychologist,Rehab Counsellor)
Konekt —Wagga Wagga NSW
- Full-time
- Parental leave
Quick Apply
Rehabilitation Consultant (Psych, Social Worker, Rehab Counsellor)
Konekt —Rockhampton QLD
- Full-time
- Hybrid work
- Communication skills
- Health insurance
Quick Apply
Rehabilitation Consultant
APM WorkCare —Bendigo VIC
- Full-time
Quick Apply
Consultant
APM WorkCare —Bunbury WA
- Full-time
- Hybrid work
Quick Apply
DevOps Engineer
APM Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- DevOps
- Communication skills
Quick Apply

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Customer Support Officer

APM Communities -
Pialba QLD

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Insurance services

Qualifications

Hospitality
Customer service
Call centre

Full Job Description

Job Description

Before you get started, a quick heads‑up: Applicants who are successfully contacted will be completing a short Vervoe skills assessment. It’s designed to give you a chance to show your strengths in action -not just on paper. Once you have been reached out, the link lands in your inbox straight away, so keep an eye out.

Customer Service Officer (Communities) If you’re the kind of person who brings calm to chaos, warmth to conversations and energy to busy days, you’ll feel right at home with us.

About the Role

You’ll be the first point of contact for our customers - the voice that reassures, guides and gets things moving. From booking appointments to resolving queries and navigating tricky moments, you’ll help ensure every interaction ends on a positive note. You’ll work across multiple sites, using telephony and CRM systems with confidence and care.

What We’re Looking For

Customer de-escalation experience - You know how to steady the ship when conversations get tough.
CRM confidence - You’re comfortable jumping between systems.
Fast-paced background - Call centres or busy retail floors are familiar territory.
KPI experience - You understand targets and enjoy meeting them.
Strong people skills - You bring empathy and professionalism to every interaction.
Problem-solving ability - You think clearly and act quickly.
Team mindset - You collaborate well across multi-site teams.
Attention to detail - You keep things accurate and organised.

And if your background is in retail, hospitality or customer service? Fantastic. Your people skills, resilience and ability to think on your feet are exactly what we value - we strongly encourage you to apply.

What You’ll Be Doing

Understanding customer needs and scheduling appointments with care.
Processing information accurately - You keep everything consistent and reliable.
Learning quickly - New systems and processes don’t throw you off.
Meeting objectives - You take action and aim high.
Staying composed under pressure - Even on the busiest days.
Adapting to change - You stay steady as things evolve.
Upholding our values - Professional, respectful and aligned with our culture.

Benefits You’ll Enjoy

Genuine work-life balance (no weekends)
Option to purchase additional leave
Discounted health insurance
Car leasing packages
Paid parental leave
Service recognition
Opportunities to explore different APM Group Human Services brands and grow your career

If you’re ready to make a meaningful impact and build a career you’re proud of, we’d love to hear from you.

This role requires standard pre-employment checks, including an NDIS Worker Screening Check and a National Police Check.

We encourage applications from Aboriginal and Torres Strait Islander peoples and from people with a disability.

Apply now and bring your best self to a team that values excellence, empathy and adaptability.

Applications will be reviewed as they are received.

Join our Talent Community for future openings!

APM Group | APM Careers | APM Talent Communities | APM EOI

At APM, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, nationalities, abilities, and cultures, including Indigenous peoples, the LGBTQI+ community, and people with disabilities.

Ready to take the next step? Submit your application today and complete your Vervoe assessment as soon as it lands in your inbox - candidates who complete it promptly will be prioritised for interview. Don't miss your chance to stand out. Apply now!

Quick Apply

Refine Your Search

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Customer Support Officer

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