In-Demand It systems engineer Jobs in Paradise Sa

IT Onsite Support Engineer, Level 2 - Concept Data
Lyra Technology Group —Eastwood SA
- Full-time
- Azure
- Management
- Software troubleshooting
Quick Apply
1h
Data Engineer
SA Health —Adelaide SA
- $116,089 - $125,490 a year
- Full-time
- Azure
- No degree
- EMR systems
- Employee assistance program
- Gym membership
1d
Principal Network Consultant
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
- Employee discount
Quick Apply
1d
Electrical Engineer
Hatch —Greater Adelaide SA
- Electrical experience
- Communication skills
Quick Apply
Surveyor
McMahon Services —Greater Adelaide SA
- Full-time
- AutoCAD
- Construction experience
- Communication skills
5d
Structural Engineer
WSP —Greater Adelaide SA
- Communication skills
13d
AI Build Lead
Future Secure AI —Greater Adelaide SA
- Analysis skills
- Product management
- APIs
Quick Apply
8d
Electrical Engineer
WSP —Greater Adelaide SA
- Electrical experience
- Communication skills
13d
Site Maintenance Technician Electrical
BAE Systems —Osborne SA
- Maintenance
- Welding
- Communication skills
14d
Senior Draftsperson / Project Lead – HVAC (Adelaide)
D&E Air Conditioning —Greater Adelaide SA
- HVAC
- Construction experience
- AI
- Employee assistance program
Senior Infrastructure Engineer: SSN AUKUS Build Program
ASC Pty Ltd —Osborne SA
- Full-time
- AutoCAD
- Management
- Engineering
- Parental leave
4d
Principal Production Engineer
Canva —Greater Adelaide SA
- Full-time
- Remote
- AWS
- AI
- Parental leave
Quick Apply
Senior Quality Engineer - Electrical
John Holland —Adelaide SA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Handyperson
PULLMAN —Greater Adelaide SA
- Weekend availability
- Hospitality
- Maintenance
- Microsoft Office
Quick Apply
Senior Aerospace Engineer
Nova Group —Greater Adelaide SA
- Full-time
- Management
- Engineering
- Communication skills
- Health insurance
- Parental leave
Senior Mobility Specialist
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
- Parental leave
Quick Apply
P8 Aircraft Maintenance Engineers - Mechanical, Avionics and Structures
Boeing —Edinburgh SA
- Relocation assistance
- Tuition reimbursement
Electrician - Afternoon shift
Trades - InfraBuild —Cavan SA
- $54 - $60 an hour
- 12 hour shift
- Schematics
- Writing skills
- Maintenance
- Health insurance
- Employee assistance program
F35 Aircraft Maintenance Engineers
BAE Systems —Edinburgh SA
- Relocation assistance
Aircraft Maintenance Engineer - Mech (P-8A)
Airbus Group Australia Pacific —Edinburgh SA
- Full-time
- Microsoft Office
- Communication skills

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IT Onsite Support Engineer, Level 2 - Concept Data

Lyra Technology Group
Eastwood SA

Apply Now

Job Details

Permanent | Full-time
1 hour ago

Qualifications

Azure
Management
Software troubleshooting
Technical support
Driver Licence
Virtualisation
IT support
Security
Intune
Help desk

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our Operating Companies, Concept Data is looking for an experienced IT Onsite Support Engineer to join their Adelaide team.

This is an excellent opportunity for an experienced IT professional with 3+ years' experience in an MSP, IT services or technical support environment who enjoys working directly with clients and solving a wide range of technical challenges.

As an Onsite Support Engineer, you will provide professional and responsive technical support to Concept Data's SME clients, both onsite and remotely. You will troubleshoot and resolve technical issues, perform infrastructure maintenance and deployments, support client technology environments and contribute to a consistently positive client experience.

You will work closely with the Service Desk, Projects, Account Management and senior engineering teams, giving you exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery

Responsibilities

Provide onsite and remote technical support to SME clients, diagnosing and resolving hardware, software, networking, Microsoft 365 and business application issues.
Respond promptly to critical incidents, including site-down issues requiring onsite attendance.
Install, configure and maintain approved hardware, software and peripheral devices.
Complete workstation rollouts, hardware replacements, user transitions and infrastructure maintenance.
Perform approved software updates, maintenance activities and assigned project tasks.
Liaise with internet, telecommunications and other external providers to resolve client issues.
Manage support tickets from acknowledgement through to resolution or escalation, ensuring all work and technical findings are accurately documented.
Maintain accurate time entries and ensure billable work is correctly allocated.
Communicate clearly and professionally with clients, providing practical guidance and user support where appropriate.
Identify recurring technical issues, security risks and opportunities to improve client environments.
Follow approved security, change management, access and risk management processes.
Work collaboratively with internal technical teams and escalate complex issues when required.

Skills

3+ years' experience in an MSP, IT services or technical support environment.
Strong experience with Microsoft 365 and Microsoft Windows desktop environments.
Strong troubleshooting skills across hardware, software, networking and internet connectivity.
Experience providing onsite technical support and working directly with SME clients.
Experience using service management or ticketing systems and maintaining accurate technical documentation.
Excellent customer service, communication, problem-solving and time-management skills.
Ability to work independently at client sites while collaborating effectively with technical teams.
Current Australian Driver's Licence.
Australian Citizenship or Permanent Residency.

Desirable:

Experience working within a Managed Service Provider environment.
Exposure to Microsoft Intune, Entra ID, Azure and Windows Server.
Knowledge of backup, endpoint security, virtualisation and network technologies.
Experience with workstation deployments, infrastructure upgrades and small project activities.
Microsoft or other relevant industry certifications.
Ability to identify technology risks and client improvement opportunities.

Benefits

Ongoing professional development and certification opportunities.
Exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery.
The opportunity to work alongside experienced technical and business specialists.
A varied role supporting a diverse range of SME client environments.
Flexible work arrangements.
A supportive team environment focused on continuous learning and improvement.
The opportunity to make a genuine impact on client technology environments and service experience.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Apply Now

Refine Your Search

it systems engineer jobs in paradise sa

IT Onsite Support Engineer, Level 2 - Concept Data

Data Engineer

Principal Network Consultant

Electrical Engineer

Surveyor

Structural Engineer

AI Build Lead

Electrical Engineer

Site Maintenance Technician Electrical

Senior Draftsperson / Project Lead – HVAC (Adelaide)

Senior Infrastructure Engineer: SSN AUKUS Build Program

Principal Production Engineer

Senior Quality Engineer - Electrical

Handyperson

Senior Aerospace Engineer

Senior Mobility Specialist

P8 Aircraft Maintenance Engineers - Mechanical, Avionics and Structures

Electrician - Afternoon shift

F35 Aircraft Maintenance Engineers

Aircraft Maintenance Engineer - Mech (P-8A)

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