In-Demand Customer support representative Jobs in Strathpine, Qld

Freight Forwarding - Customer Service Representative - BNE new
People Group —Eagle Farm QLD
- $80,000 - $85,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick Apply
4h
Air Freight Customer Service Representative
Toll Group —Eagle Farm QLD
- Full-time
- Management
- Customer service
- Microsoft Office
2h
Rental Operations Agents / Customer Service Representative (Fulltime)
Avis Budget Group —Eagle Farm QLD
- Weekend availability
- Hospitality
- Customer service
- Employee assistance program
- Employee discount
Quick Apply
5h
Employee Relations Advisor
Bank of Queensland —Newstead QLD
- Full-time
- Parental leave
- Employee assistance program
Internal Sales Representative
Silverback Services Pty Ltd —Hemmant QLD
- Full-time
- Sales
- Business development
- Employee assistance program
Quick Apply
5d
Project Specialist
DSV —Port of Brisbane QLD
- Full-time
- Microsoft Office
- Time management
8d
Hire Controller
Kennards Hire —Bowen Hills QLD
- $72,000 - $80,640 a year
- Rotating roster
- Customer service
- Time management
- Profit sharing
- Employee discount
8d
Continuous Improvement Lead
ALSTOM —Brisbane QLD
- Engineering
- SharePoint
- In-person
- Parental leave
Service Account Representative - Brisbane
Otis —Milton QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Transport and Network Visibility Workstream Lead
Super Retail Group —Strathpine QLD
- Full-time
- Hybrid work
- Management
Quick Apply
Senior Regulatory Compliance Officer (Regulatory Services)
Queensland Government —Brisbane QLD
- Analysis skills
- Communication skills
2d
Inside Sales Representative
Boral —Brisbane QLD
- Full-time
- CRM software
- Sales
- Customer service
- Employee assistance program
Loan Set Representative
Zimmer Biomet —Brisbane QLD
- Full-time
- ERP systems
- Senior Secondary Certificate of Education
- No degree
- Wellness program
Commercial Agents
Konica Minolta Business Solutions Australia —Brisbane QLD
- Hybrid work
- Sales
- Communication skills
Quick Apply
Regional Industry Director - Commercial and Enterprise
Fujitsu —Brisbane QLD
- Sales
- AI
8d
Sales Representative - Brisbane Territory
Stegbar —Brisbane QLD
- Remote
- CRM software
- Sales
- Annual leave
- Employee assistance program
3h
Senior Collections Officer
SilverChef —West End QLD
- Full-time
- Analysis skills
- Communication skills
- Negotiation
Quick Apply
Sales Representative
PFD Food Services —Brisbane QLD
- Full-time
- Hybrid work
- CRM software
- Sales
- Health insurance
- Gym membership
Project Leader
Fujitsu —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Enterprise Account Executive
Salesforce —Brisbane QLD
- Full-time
- Salesforce
- AI
- Negotiation
6h

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Freight Forwarding - Customer Service Representative - BNE new

People Group -
Eagle Farm QLD

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
4 hours ago

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

Customer Service Representative - Eagle Farm
Long-term and full-time position
Salary up to $80,000 - $85,000 + Super

Customer Service Representative - Eagle Farm | Up to $80,000 - $85,000 + Super | Freight Forwarding

Your New Company
This company comprises a team of highly experienced professionals, including Senior Customs Brokers, who bring extensive industry knowledge to the table. They possess the capability to communicate directly with suppliers in their native languages and ensures seamless communication, minimizing any potential issues related to documentation or cargo requirements. Their clients enjoy peace of mind knowing that they can prevent problems before they occur by communicating directly with their suppliers.

Your New Role
As a Customer Service Representative, your job duties & responsibility include but are not limited to the following:

Proactively contact and farm existing customers to strengthen relationships and grow revenue.
Identify and pursue upsell and cross-sell opportunities across the full range of services.
Research each customer's shipment and service history before engagement, using it to inform tailored conversations and identify untapped opportunities.
Act as the customer's primary relationship contact, coordinating with Operations and Procurement where needed on their behalf.
Prepare and log a visit report in the CRM for every visit, capturing discussion points, customer feedback, opportunities identified and agreed next steps.
Keep the CRM fully up to date, including contact details, activity history, opportunities and account notes.
Keep each customer's client rates current and accurate in the system.
Respond promptly to customer queries and escalations, looping in Operations for shipment-specific issues.
Support the sales team with account insight for quotes, tenders and renewals.

What you will need to succeed

Minimum 12 months Freight Forwarding experience, have sound understanding of the importing process including INCO terms, documentation, delivery and customs and quarantine requirements.
Customer Service Representative experience
Cargowise experience
Manage Competing External and Internal Priorities
Clear Oral & Written Communication Skills
Efficient Planning and Organising Skills
Effective communications
Ability to Work Autonomously, whilst working within a team
Diligent and Conscientiousness
Willingness to Learn & Grown within Role
Adaptable & Flexible to Changing Market Conditions
Team Orientated
Flexible & Willing to Support Others
Genuine, Sincere & Authentic
Accountable, Responsible, Takes Ownership

What you'll get in return

A brilliant career opportunity within the freight forwarding space where you will work in a mentoring and supportive environment with a collaborative operational team.
Your salary will be highly competitive, and you will be able to own the role at hand.
Great team environment & culture

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.

Please Note:
People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.

Quick Apply

Refine Your Search

customer support representative jobs in strathpine, qld

Freight Forwarding - Customer Service Representative - BNE new

Air Freight Customer Service Representative

Rental Operations Agents / Customer Service Representative (Fulltime)

Employee Relations Advisor

Internal Sales Representative

Project Specialist

Hire Controller

Continuous Improvement Lead

Service Account Representative - Brisbane

Transport and Network Visibility Workstream Lead

Senior Regulatory Compliance Officer (Regulatory Services)

Inside Sales Representative

Loan Set Representative

Commercial Agents

Regional Industry Director - Commercial and Enterprise

Sales Representative - Brisbane Territory

Senior Collections Officer

Sales Representative

Project Leader

Enterprise Account Executive

I want to receive the latest job alert for customer support representative in strathpine, qld

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