In-Demand It desktop support Jobs in Parramatta, Nsw

Level 3 Service Desk Engineer
EFEX —Sydney NSW
- $90,000 - $120,000 a year
- Full-time
- Azure
- AWS
- Communication skills
Quick Apply
Senior Cluster iT Specialist
Marriott International, Inc —Sydney NSW
- Full-time
- Hospitality
- Microsoft Outlook
- Management
Senior Consultant - Microsoft Modern Workplace & Infrastructure
FUJIFILM MicroChannel —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- SharePoint
Quick Apply
3d
Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- SharePoint
- Leadership
4d
Systems and Infrastructure Administrator
Finity —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
7h
IT Systems Engineer - PIMS Project
Greencross Pet Wellness Company —North Ryde NSW
- Contract
- Hybrid work
- Azure
- SharePoint
- Communication skills
Quick Apply
IT & Events Support
NowCrowd Activation Agency —Sydney NSW
- Weekend availability
- Microsoft Word
- Communication skills
- Analytics
IT Support Officer
All In IT Solutions —Stanmore NSW
- Full-time
- Microsoft Office
IT Service Consultant
The GPT Group —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Microsoft Office
- Parental leave
Quality Engineer
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Management
- APIs
- AI
- Gym membership
Quick Apply
Infrastructure & Cloud Operations Manager
The GPT Group —Sydney NSW
- Full-time
- Azure
- AWS
- SharePoint
- Parental leave
- Referral program
10d
Tech Assist
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analytics
- Annual leave
- Work from home
7d
RPA Developer & Support
KG Talent —Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- SQL
- Scripting
Quick Apply
4d
Global Subject Matter Expert & Software Support Analyst
Xerox —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer science
3d
Senior Associate – Workplace Services
Coforge Ltd. —Sydney NSW
- $79,500 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Technical Support Engineer (SharePoint)
Microsoft —Sydney NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Digital Video Producer - Fox Sports
Foxtel Group —Artarmon NSW
- Full-time
- Writing skills
- Parental leave
- Free food
Quick Apply
1d
Senior Software Engineer - Desktop App
Heidi —Sydney NSW
- Full-time
- Remote
- AI
- Work from home
- Parental leave
2d
Service Delivery Manager
Kinetic IT —Sydney NSW
- Full-time
- Management
- Employee assistance program
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce

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it desktop support jobs near parramatta, nsw

Level 3 Service Desk Engineer

EFEX -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
$90,000 - $120,000 a year

Benefits

Birthday leave

Qualifications

TCP
Azure
AWS Certification
DHCP
AWS
IT support
WAN
DNS
VMWare
Communication skills
Intune
VPN

Full Job Description

Level 3 Service Desk Engineer | Sydney

Lead technical outcomes. Solve complex challenges. Help clients get more from their technology.

As a Level 3 Service Desk Engineer, you'll be a trusted technical expert, working across diverse client environments and helping resolve complex infrastructure, cloud, networking, and security challenges.

This is an opportunity to join a growing national MSP where you'll take ownership of high-level technical escalations, mentor engineers, and play a key role in delivering exceptional outcomes for clients.

Who We Are

With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.

Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, our clients and our team.

The Role

We're looking for a Level 3 Service Desk Engineer to join our Sydney team.

As a senior member of our technical team, you'll act as the primary escalation point for complex incidents and service requests while helping maintain the stability, security, and performance of our clients' environments.

You'll work across a broad range of technologies and play an important role in supporting, mentoring, and developing junior engineers.

In this role, you'll:

Act as the primary technical escalation point for complex client issues
Troubleshoot and resolve advanced desktop, server, cloud, and networking incidents
Support and maintain Microsoft 365, Entra ID, Intune, Active Directory, Group Policy, and Windows Server environments
Work hands-on with firewalls, routers, switches, VPNs, and network infrastructure
Assist with cloud networking, infrastructure, and security solutions
Deliver both remote and onsite support across a diverse client portfolio
Maintain high-quality documentation, ticket management, and client communication
Collaborate with vendors and internal teams to drive timely resolution of critical issues
Identify opportunities for remediation, optimisation, and continual improvement within client environments
Mentor and support Level 1 and Level 2 engineers, sharing knowledge and technical expertise

About You

You'll thrive in this role if you:

Have 5+ years' experience in an IT support, infrastructure, or engineering role within an MSP environment
Enjoy solving complex technical problems and taking ownership through to resolution
Are confident working directly with clients and managing technical escalations
Have excellent communication skills and can explain technical concepts clearly
Enjoy mentoring others and contributing to a collaborative team culture

You'll bring strong experience across:

Microsoft 365, Entra ID and Intune
Windows Server environments
Active Directory and Group Policy
TCP/IP, DNS, DHCP and VPN technologies
Network troubleshooting and administration
Backup and disaster recovery solutions
Virtualisation technologies such as VMware and Hyper-V

Experience with any of the following will be highly regarded:

WatchGuard, Meraki, Ubiquiti, Palo Alto or similar firewall platforms
Microsoft Azure
Cloud networking and SD-WAN technologies
Cybersecurity solutions and best-practice security frameworks
PowerShell scripting and automation
Microsoft, AWS, CompTIA or other industry certifications
Microsoft Power Platform

What We Offer

Competitive salary: we recognise your expertise
Supportive, down-to-earth culture: collaboration and respect are at the core of our team
Birthday leave: celebrate your day, on us
Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing
Career pathways into technical leadership, projects, architecture, and specialist engineering roles

Why Join efex?

This is more than a support role. It's an opportunity to become a trusted technical leader within a growing national MSP.

You'll work on challenging technical problems, help shape client outcomes, mentor emerging engineers, and continue developing your expertise across modern infrastructure, cloud, networking, and security technologies.

If you're looking for a role where your technical skills and experience will make a genuine impact, we'd love to hear from you.

Please note: All shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.

Company Overview

Please visit https://www.efex.com.au for more information

Quick Apply

Refine Your Search

it desktop support jobs in parramatta, nsw

Level 3 Service Desk Engineer

Senior Cluster iT Specialist

Senior Consultant - Microsoft Modern Workplace & Infrastructure

Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Systems and Infrastructure Administrator

IT Systems Engineer - PIMS Project

IT & Events Support

IT Support Officer

IT Service Consultant

Quality Engineer

Infrastructure & Cloud Operations Manager

Tech Assist

RPA Developer & Support

Global Subject Matter Expert & Software Support Analyst

Senior Associate – Workplace Services

Technical Support Engineer (SharePoint)

Digital Video Producer - Fox Sports

Senior Software Engineer - Desktop App

Service Delivery Manager

Delivery Consultant - Amazon Connect, AWS Professional Services

I want to receive the latest job alert for it desktop support in parramatta, nsw

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