In-Demand Telecommunications engineer Jobs in Parramatta, Nsw

NBA Designer
Showtime Consulting —Sydney NSW
- Full-time
- Management
- SQL
- Analysis skills
Quick Apply
8d
Lead DNS Engineer
Optus —Macquarie Park NSW
- APIs
- Leadership
- Communication skills
- Parental leave
Ground Terminal Tech Operations Engineer, Amazon Leo Ground Systems
Amazon Kuiper Australia Pty Ltd —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Scripting
Cloud System Integrator
Ericsson —North Ryde NSW
- Computer science
- Management
- Computer Science
System Engineer RAN OSS
Optus —Macquarie Park NSW
- Management
- Computer Science
- Bachelor's degree
- Parental leave
4d
Network Design Engineer
Google —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Systems design
Sales Engineer
LiveU —Castle Hill NSW
- Computer Science
- Engineering
- Bachelor's degree
Quick Apply
Senior Network Engineer
Tata Consultancy Services —Sydney NSW
- Azure
- Computer Science
- Engineering
Senior Security Platform Engineer - SIEM and SOAR
Optus —Sydney NSW
- Management
- Scripting
- APIs
- Parental leave
- Employee discount
Installation Engineer
Reivernet Group of Companies —Roseville NSW
- Full-time
- No degree
- Communication skills
Quick Apply
14d
Principal Software Engineer – Backend Platforms & Service Domains
Commonwealth Bank —Sydney NSW
- Full-time
- AWS
- APIs
- AI
Security Program Manager, AWS DC Security
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Management
- AWS
- Construction experience
- Health insurance
- Employee assistance program
2d
XSIAM Senior EE Consultant
Saddleback Solutions, Inc. —Sydney NSW
- $76,064.08 - $139,325.16 a year
- Contract
- DevOps
- Analysis skills
- In-person
Quick Apply
DevOps Engineer â€“ Join a Mission-Driven Cyber Security & Defence Firm
The Argyle Network —Sydney NSW
- $140,000 a year
- Full-time
- DevOps
- Engineering
- Office
L4 Senior Network Engineer
FinXL —Sydney NSW
- Contract
- Communication skills
Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1 1
Capgemini Sogeti —Cremorne NSW
- Computer Science
- Bachelor's degree
9d
Senior Active Directory Engineer
FinXL —North Sydney NSW
- $700 - $800 a day
- Contract
- Hybrid work
- Leadership
7d
Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1
Capgemini Sogeti —Sydney NSW
- Computer Science
- Bachelor's degree
11d
Systems Engineer
Optus —Sydney NSW
- Software development
- Communication skills
- SDLC
- Parental leave
Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1 1
Capgemini —Cremorne NSW
- Computer Science
- Bachelor's degree
10d

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NBA Designer

Showtime Consulting -
Sydney NSW

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Pegasystems
Management
Direct marketing
SQL
Analysis skills
Telecommunication
Financial services
Teradata
Communication skills
Data warehouse
Marketing
Analytics

Full Job Description

Build and optimise NBA strategies in Pega CDH.
Partner with business and analytics teams.
Drive testing, personalisation, and performance.

Company Description
Showtime Consulting is a leading provider of cloud, data, digital, and customer engagement solutions across Australia and New Zealand.

We partner with enterprise organisations to deliver innovative customer experience, decisioning, marketing technology, and digital transformation initiatives that drive measurable business outcomes. Our teams work at the intersection of data, analytics, customer engagement, and technology, helping organisations deliver highly personalised customer experiences at scale.

As we continue to expand our Customer Lifecycle Management and Decisioning capabilities, we are seeking an experienced Pega Customer Decisioning Hub (CDH) Specialist to join a high-performing Martech & Decisioning team.

The Role
We are seeking an experienced NBA Desginer / Decisioning Specialist to join a high-performing Customer Lifecycle Management (CLM) squad.

This is a hands-on role focused on designing, configuring, optimising, and supporting Next Best Action (NBA) and Next Best Experience strategies within Pega Customer Decisioning Hub. You will work closely with business stakeholders, analysts, data teams, and marketing specialists to deliver highly personalised, data-driven customer engagement initiatives across multiple channels.

You will play a key role in designing decision strategies, configuring engagement policies, implementing arbitration rules, supporting experimentation and optimisation programs, and driving continuous improvement across customer lifecycle initiatives.

The ideal candidate will bring deep hands-on experience with Pega CDH, strong analytical and problem-solving skills, and a passion for delivering personalised customer experiences through intelligent decisioning and optimisation.

Key Responsibilities

Design, configure, and deploy Next Best Action (NBA) strategies using Pega Customer Decisioning Hub (CDH).
Build and maintain actions, treatments, engagement policies, arbitration rules, and decision logic within Pega CDH.
Collaborate with NBA Analysts and business stakeholders to translate requirements into effective decisioning solutions.
Design and execute A/B and multivariate testing to optimise customer engagement outcomes.
Work with Data Science and Insights teams to analyse performance and improve decision strategies.
Support testing, QA, business simulations, and production releases.
Provide subject matter expertise on Pega CDH capabilities, best practices, and platform governance.
Contribute to continuous improvement initiatives and foster a collaborative, high-performing team culture.

What You'll Need

Experience as a Pega CDH Specialist, Decisioning Engineer, Campaign Engineer, or similar role.
Strong hands-on experience with Pega Customer Decisioning Hub (CDH), ideally version 8.23 or 8.7+.
Experience with Pega 1:1 Operations Manager.
Strong understanding of Next Best Action (NBA) and customer lifecycle management strategies.
Experience configuring actions, treatments, engagement policies, arbitration rules, and decision strategies.
Strong analytical, problem-solving, and stakeholder engagement skills.
Experience designing and analysing A/B and multivariate tests.
Strong SQL skills and understanding of relational databases.
Knowledge of direct marketing compliance requirements, including Privacy, Spam, and DNCR legislation.
Excellent communication and collaboration skills.

Desirable Skills

Experience with Pega Strategy Framework and Next Best Action Designer (NBAD).
Experience within enterprise customer engagement or Martech environments.
Knowledge of customer segmentation, personalisation, and decisioning frameworks.
Exposure to Teradata or enterprise data warehouse platforms.
Experience working alongside Data Science and Analytics teams.
Experience in Financial Services, Insurance, Telecommunications, Utilities, or other regulated industries.
Pega CDH certifications.

Why Join Us?

Work on enterprise-scale customer engagement and decisioning initiatives.
Drive personalised customer experiences using leading Martech and decisioning technologies.
Collaborate with experienced Data, Analytics, Marketing, and Customer Experience teams.
Influence customer engagement strategies that deliver measurable business outcomes.
Join a high-performing team focused on innovation, optimisation, and continuous improvement.

Quick Apply

Refine Your Search

telecommunications engineer jobs in parramatta, nsw

NBA Designer

Lead DNS Engineer

Ground Terminal Tech Operations Engineer, Amazon Leo Ground Systems

Cloud System Integrator

System Engineer RAN OSS

Network Design Engineer

Sales Engineer

Senior Network Engineer

Senior Security Platform Engineer - SIEM and SOAR

Installation Engineer

Principal Software Engineer – Backend Platforms & Service Domains

Security Program Manager, AWS DC Security

XSIAM Senior EE Consultant

DevOps Engineer â€“ Join a Mission-Driven Cyber Security & Defence Firm

L4 Senior Network Engineer

Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1 1

Senior Active Directory Engineer

Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1

Systems Engineer

Senior IP Core Network Engineer | MPLS | BGP | Tier-1 Telco 1 1

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