In-Demand Technical support Jobs in Clayton, Vic

Technical Support (BMS & Controls) | Melbourne
Katz Recruitment —Dandenong VIC
- Full-time
- Mechanic experience
- Customer service
- Office
Quick Apply
Student – Casual Technical Support
Machinery Company —Melbourne VIC
- $34 - $35 an hour
- Part-time
- Hand tools
Quick Apply
6h
End User Technical Support Consultant
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
9d
IT Support Analyst
Logonests IT —Melbourne VIC
- $76,000 a year
- Childcare
- In-person
- Employee discount
- Professional development assistance
Quick Apply
12d
Information Technology Support Officer
State Emergency Service Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Rotating roster
7d
ICT Support Technician
Capital Com Australia Services Pty Ltd —Melbourne VIC
- $80,000 a year
- Full-time
- Management
- Administrative experience
- In-person
Quick Apply
14d
Information Technology Support Officer
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Analysis skills
- Communication skills
7d
Technical Support Officer – OH&S Compliance & Maintenance
Chisholm Institute —Dandenong VIC
- Full-time
- Administrative experience
- Education
- Employee assistance program
1d
KMD Brands - ANZ Technical Support Specialist
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —South Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee discount
14d
ICT Product Specialist
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Organisational skills
IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
6d
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
IT Specialist, Regional Support
Saputo Inc. —Melbourne VIC
- Full-time
- Azure
- Warehouse
- APIs
21h
Dynamics 365 CE Senior Technical Support Consultant
Fusion5 —Melbourne VIC
- Full-time
- Azure
- AI
- Communication skills
Quick Apply
Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
IT Infrastructure Support Analyst
Infosys —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
Network Administrator
ARIMGSAS —Melbourne VIC
- $82,000 - $92,000 a year
- Full-time
- Management
- Computer Science
- ERP systems
- Annual leave
- Work from home
Quick Apply
2d
IT Service Desk Analyst
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Quick Apply
IT Field Technician
ITECHNOLOGY AUSTRALIA —Victoria Park VIC
- Up to $33.50 an hour
- Full-time
- Software troubleshooting
- In-person
Quick Apply
2d
Level 2 IT Support Engineer - Melbourne
HD IT —Melbourne VIC
- $70,000 - $78,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Analysis skills
- Work from home
Quick Apply
8h

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technical support jobs near clayton, vic

Technical Support (BMS & Controls) | Melbourne

Katz Recruitment
Dandenong VIC

Quick Apply

Job Details

Full-time

Qualifications

Mechanic experience
Customer service
Certificate III
Technical support
HVAC
Scripting
Communication skills

Full Job Description

Senior technical role with a global HVAC/R technology business
Move beyond traditional refrigeration service into technical support, controls a
Sydney preferred, with Melbourne and Brisbane candidates also considered

Technical Support | BMS & Controls

Location: Melbourne, VIC

What's on Offer

Senior technical opportunity with a global HVAC/R technology business
Career progression opportunity beyond traditional refrigeration service work
Transition from hands-on field work into a specialised technical support role while leveraging your refrigeration expertise
Work across commercial refrigeration, controls, monitoring, connectivity and BMS
Develop specialist knowledge in advanced refrigeration control technologies and connected systems
Mix of technical support, commissioning, configuration, troubleshooting, warranty, training and customer interaction
Strong exposure to commercial CO2 refrigeration systems
Become a key technical contact for customers, providing technical guidance and problem-solving support
Collaborate with international technical, R&D, Quality, Sales and Service teams
Primarily office-based, with occasional customer site visits required
Opportunity to grow with an expanding technical service function

About the Business:

You'll join a global technology business specialising in advanced solutions for the HVAC and refrigeration industries, with a strong focus on controls, monitoring, connectivity and energy-efficient systems.
The Australian operation supports customers across the local market while working closely with international technical and R&D teams to deliver innovative solutions, technical support and after-sales service.
This is a technically focused environment where you'll have access to international expertise and evolving technologies, giving you the opportunity to build specialist knowledge across refrigeration controls, BMS, monitoring and connected systems.

About the Role:

Ready to take your refrigeration and HVAC expertise beyond the tools? This is an opportunity for an experienced Refrigeration Mechanic or HVAC/R Technician to transition into a more specialised technical support role while continuing to use the hands-on industry knowledge and technical expertise you've built throughout your career.

You'll become a key technical contact for customers, providing support across commercial refrigeration, control systems, monitoring platforms and BMS. You'll help customers troubleshoot issues, configure solutions, support commissioning activities and get the most from their systems.

The role combines technical problem-solving with customer interaction and offers exposure to a broad range of activities, including technical support, commissioning, configuration, troubleshooting, warranty assessment, system integration and customer training.

The role is primarily office-based, with occasional customer site visits required.

Key Responsibilities

Provide technical support via phone, email, remote access and occasional customer site visits
Support commissioning, configuration and troubleshooting of control and monitoring solutions
Troubleshoot commercial refrigeration control systems, including CO2 applications
Assist customers with product selection and application support
Provide after-sales technical support and warranty assistance
Conduct warranty assessments and root cause analysis
Develop and maintain supervisory graphics, BMS layouts and monitoring configurations
Support integration of refrigeration controls with BMS and communication networks
Deliver customer training and technical presentations
Assist with pre-configuration activities and system preparation
Coordinate with international HQ, R&D, Quality, Sales and Service teams to resolve technical issues
Maintain accurate technical documentation and service records
Attend customer sites when required to support commissioning, troubleshooting and technical service

About You To be successful, you'll have:

Certificate III in Air Conditioning & Refrigeration or equivalent HVAC/R qualification
Qualified Refrigeration Mechanic or HVAC/R Engineering background
Minimum 4 years' experience within the HVAC and refrigeration industry
Strong understanding of commercial refrigeration, particularly CO2 systems
Experience with refrigeration controls, monitoring or supervisory systems
Strong knowledge of BMS, communication networks and control system integration
Strong technical troubleshooting, analytical and problem-solving capability
Advanced proficiency with Microsoft 365 applications
Confidence working with technical drawings and documentation
Strong verbal and written communication skills
Strong customer service focus and professionalism
Ability to work independently while collaborating effectively with technical and commercial teams
A proactive mindset and willingness to learn new products, software tools and technologies
Experience with Java and/or HTML scripting would be advantageous

Why Join?

This is an opportunity to take the next step in your HVAC/R career and move beyond traditional refrigeration service work.

You can leverage your existing hands-on refrigeration knowledge while developing specialist expertise across controls, BMS, monitoring, connectivity and technical support.

You'll become an important technical resource for customers and internal teams, working across everything from configuration and commissioning through to troubleshooting, warranty assessment, system integration and training.

For an experienced Refrigeration Mechanic or HVAC/R Technician looking to move into a more specialised technical role without leaving the industry knowledge behind, this is an opportunity to build a broader and more technical career.

Sydney-based candidates are preferred, with Melbourne and Brisbane candidates also considered.

If you're an experienced refrigeration or HVAC/R professional ready to take your technical expertise into a specialised support role, apply today.

Quick Apply

Refine Your Search

technical support jobs in clayton, vic

Technical Support (BMS & Controls) | Melbourne

Student – Casual Technical Support

End User Technical Support Consultant

IT Support Analyst

Information Technology Support Officer

ICT Support Technician

Information Technology Support Officer

Technical Support Officer – OH&S Compliance & Maintenance

KMD Brands - ANZ Technical Support Specialist

ICT Product Specialist

IT Systems Support Analyst

IT Support Engineer (Field)

IT Specialist, Regional Support

Dynamics 365 CE Senior Technical Support Consultant

Help Desk Technician

IT Infrastructure Support Analyst

Network Administrator

IT Service Desk Analyst

IT Field Technician

Level 2 IT Support Engineer - Melbourne

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