In-Demand Customer service coordinator Jobs in Tonsley Sa

Customer Service Coordinator - Adelaide
Aurizon —Greater Adelaide SA
- 8 hour shift
- Customer service
- Communication skills
- Negotiation
- Health insurance
- Parental leave
7d
ADMINISTRATION COORDINATOR
TAFE SA —Greater Adelaide SA
- $82,212 - $86,180 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
- Parental leave
- Employee assistance program
7d
Customer Service Officer RAH Switchboard
SA Health —Adelaide SA
- $66,442 - $69,504 a year
- Part-time
- Annual leave
- Employee assistance program
20h
Office & Administration Coordinator
City of Norwood Payneham & St Peters —Glynde SA
- From $85,323.45 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
10d
Spatial Information Coordinator
Flinders University —Bedford Park SA
- $94,456 - $100,710 a year
- Full-time
- CAD
- University
10d
Workplace Coordinator - 9 month FTC
DAE-Jones Lang LaSalle (SA) Pty Ltd —Lockleys SA
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
11d
Assistant Store Manager - Glenelg
Ghanda Clothing —Glenelg SA
- Hospitality
- Leadership
SADU Ward Clerk
SA Health —Greater Adelaide SA
- $66,442 - $69,504 a year
- Full-time
- Administrative experience
- Rehabilitation centre
- Organisational skills
9d
Scheduling Coordinator - Full-time
AG Security Group —Greater Adelaide SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Employee assistance program
IT Delivery Coordinator
Viva Energy Australia —Kensington SA
- Full-time
- POS
Quick Apply
9d
Delivery Coordinator Marketplace
VIVA Energy Retail Australia —Kensington Park SA
- Full-time
- Microsoft Excel
- Employee assistance program
Service and Parts Coordinator
HMPS Propac —Adelaide Airport SA
- $70,000 - $75,000 a year
- Full-time
- Customer service
- ERP systems
- Organisational skills
Quick Apply
7d
Contract Packaging Customer Manager
Vinarchy —Greater Adelaide SA
- Contract
- Management
- ERP systems
- Presentation skills
- Parental leave
Technical Officer - Health Science
Flinders University —Bedford Park SA
- $84,599 - $93,366 a year
- Part-time
- Laboratory experience
- Research
- University
2d
Expression of Interest | Residential Property & Communities | Adelaide R0193637 Accolade on Gray St Adelaide, South Australia Full time
Greystar —Greater Adelaide SA
- Full-time
- Customer service
- Front desk
Catering Assistant - Walkerville
Cater Care Australia / Cater Care Services —Walkerville SA
- Customer service
- Kitchen
- Employee assistance program
Quick Apply
Marketing Manager
Vili's Family Bakery —Mile End South SA
- Full-time
- Bakery
- Budgeting
- Communication skills
3d
Team Manager – Facilities Maintenance
Modus Projects —Croydon Park SA
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
11d
Hybrid Safety & Recover@Work Partner
Goodstart Early Learning —Mawson Lakes SA
- Full-time
- Management
- No degree
- Gym membership
Service Technician
Otis —Hindmarsh SA
- Full-time
- Microsoft Word
- Microsoft Excel

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Customer Service Coordinator - Adelaide

Aurizon -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
7 days ago

Benefits

Health insurance
Parental leave
Insurance services

Qualifications

Incident management
Customer service
Logistics
Communication skills
Negotiation

Full Job Description

Job Number:

95460

Work type:

Permanent - Full Time

Location:

Adelaide

Categories:

Administration / Office Support, Business Professional

Location: Keswick and Gillman, Adelaide

Coordinate daily customer bookings and container schedules
Deliver quality service in a fast‑paced freight environment
Grow your career with a leading national rail freight operator

About the role:

Reporting to the Customer Service Lead, this critical role will be responsible for the daily operations of Aurizon Containerised Freight Services by providing safe, efficient and customer focused solutions, including the management of customer needs to ensure Aurizon is an industry leader for rail service excellence. Being the first point of contact you will be required to provide quality service in negotiating container loading schedules with external stakeholders, while leading process and people to ensure delivery on time and above expectations.

This role will see you:

Champion a safety culture based on values and principles by achieving and implementing all safety standards, systems, and initiatives to a standard of excellence.
Plan, coordinate and supervise the end-to-end operational requirements of the container service facilities.
Create, manage and maintain all customer bookings by ensuring proactive communication is key to customer satisfaction and delivery of goods.
Actively engage with the customers to solicit feedback on the services provided by Aurizon Containerised Freight Services and how improvements or additional services can be arranged.
Ensure capacity management is provided as defined by customer agreements and maintain Aurizon performance reporting for the terminal ensuring Customer obligations are achieved.
This role operates on a rotating roster between 6:30am and 6:30pm, working 8-hour shifts across a 38-hour week to support customer and operational requirements.

About you:

We are seeking a Customer Service Coordinator to ensure that our customers logistical needs are not only met but delivered with confidence. With a passion in customer service, you will have a proven ability to build strong and lasting relationships with both internal and external stakeholders.

A naturally strong communicator, both verbal and written, you will have the ability to listen, question and manage challenging conversations. Managing your time well, you will be hands-on and enjoy helping to improve processes. You will be a resilient team player who is driven by providing exceptional customer service and thrive off large scale delivery success and customer satisfaction.

4–5+ years’ experience in customer service or operational coordination
Qualifications in supply chain, asset/project/frontline management, or related fields (preferred)
Previous experience in a logistics or heavy industry environment (preferred)
Strong communication, stakeholder engagement, and negotiation skills
Experience with scheduling, reporting systems, and process improvement
Ability to manage time effectively and stay calm under pressure
Familiarity with safety standards and incident management (advantageous)
Proficiency in IT systems and reporting tools
Saturday work may be required occasionally; advanced notice will be provided whenever possible

What we offer you:

At Aurizon, we support the development and growth of our employees. With a national portfolio of operations, we offer long-term and exciting career opportunities.

Some of our benefits include:

Development and growth opportunities.
Access to mentoring and development programs.
Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands.
Parental leave program and super booster

About Aurizon:

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers and industry with international and domestic markets.

Look to Aurizon for a diverse and collaborative culture.

At Aurizon, we are proud of our diverse, collaborative, creative and high-performance culture. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.

To learn about us and our company values, please visit www.aurizon.com.au/careers

Advertised: 14 Aug 2026 Cen. Australia Standard Time
Applications close: 28 Aug 2026 Cen. Australia Standard Time

Apply Now

Refine Your Search

customer service coordinator jobs in tonsley sa

Customer Service Coordinator - Adelaide

ADMINISTRATION COORDINATOR

Customer Service Officer RAH Switchboard

Office & Administration Coordinator

Spatial Information Coordinator

Workplace Coordinator - 9 month FTC

Assistant Store Manager - Glenelg

SADU Ward Clerk

Scheduling Coordinator - Full-time

IT Delivery Coordinator

Delivery Coordinator Marketplace

Service and Parts Coordinator

Contract Packaging Customer Manager

Technical Officer - Health Science

Expression of Interest | Residential Property & Communities | Adelaide R0193637 Accolade on Gray St Adelaide, South Australia Full time

Catering Assistant - Walkerville

Marketing Manager

Team Manager – Facilities Maintenance

Hybrid Safety & Recover@Work Partner

Service Technician

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