In-Demand & linux platforms Jobs in Melbourne, Vic

Application Support Engineer
Vix Technology & Kuba —Melbourne VIC
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- Engineering
- SQL
Quick Apply
2d
DevOps Engineer
Duxxel Pty Ltd —Melbourne VIC
- From $120,000 a year
- Contract
- DevOps
- Administrative experience
- SQL
Quick Apply
Infrastructure Engineer
TriCab (Australia) Pty Ltd —Port Melbourne VIC
- $75,000 - $80,000 a year
- Full-time
- Azure
- Analysis skills
- Bachelor's degree
Quick Apply
Infrastructure Engineer – Telecommunications and IT
Socia Pty Ltd —Melbourne VIC
- $100,000 - $150,000 a year
- Contract
- Hybrid work
- Computer science
- Management
- DevOps
Quick Apply
12d
Network & IT Systems Engineer
Andromeda Robotics —Southbank VIC
- Full-time
- APIs
- AI
- Health insurance
Quick Apply
4d
Associate MDR Cyber Security Analyst
SentinelOne —Melbourne VIC
- Remote
- Research
- SQL
- AI
- Employee stock purchase plan
- Health insurance
Quick Apply
5d
Technical Specialist - Infrastructure
Viva Energy Australia —Melbourne VIC
- Full-time
- Azure
- DevOps
- SQL
Quick Apply
6d
SIEM Engineer – Splunk & Splunk Cloud
DXC Technology —Melbourne VIC
- Full-time
- Azure
- AWS
- APIs
2d
IT Support Officer
TheirCare —Glen Iris VIC
- Up to $75,000 a year
- Full-time
- Management
- Customer service
- AWS
9d
Practice Customer Engineer, Application Modernization
Google —Melbourne VIC
- Full-time
- Computer Science
- Master's degree
- Presentation skills
12d
Systems Engineer (HPC & AI)
Murdoch Childrens Research Institute —Parkville VIC
- Full-time
- Hybrid work
- Management
- Administrative experience
- No degree
2d
Puppet Consultant - Handson - Initial 6-Month Contract
NCS Australia —Melbourne VIC
- Contract
- Hybrid work
- Azure
- Administrative experience
- AWS
- Parental leave
Quick Apply
Threat Detection Analyst (Japanese & English speaking)
Fastly —Melbourne VIC
- Software troubleshooting
- English
Quick Apply
Infrastructure Automation Lead
RACV —Melbourne VIC
- On call
- Azure
- AWS
Professional Services Consultant
Check Point Software Technologies —Melbourne VIC
- Full-time
- Management
- Sales
- Scripting
Quick Apply
9d
Senior Infrastructure Engineer
Tata Consultancy Services —Melbourne VIC
- DevOps
- Administrative experience
- Scripting
Software Integration Team Lead, ANZ
Steris —Melbourne VIC
- Full-time
- Computer Science
- Bachelor's degree
- EMR systems
10d
Product Solutions Engineer - Public Safety
NEC Corporation —Docklands VIC
- Scripting
- APIs
- Leadership
- Health insurance
- Parental leave
11d
Senior Site Reliability Engineer (Digital Infrastructure)
Egis —Melbourne VIC
- Weekend availability
- Communication skills
3d
Senior Systems Engineer
PFD Food Services —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- Administrative experience
- Health insurance
- Gym membership

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Application Support Engineer

Vix Technology & Kuba
Melbourne VIC

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
2 days ago

Qualifications

Computer Science
Engineering
Technical support
SQL
Network protocols
Application support
Communication skills

Full Job Description

Description

We are looking for an Application Support Engineer to join our team at Vix Technology.

For over 35 years, Vix has been helping cities and transport authorities make public transport simpler and more accessible. Our technology supports fare collection and transit solutions around the world, connecting millions of people with the places they need to go.

As an Application Support Engineer, you'll play an important role in keeping our customer-facing systems running reliably. You'll investigate and resolve technical issues across our applications and supporting infrastructure, working with customers and colleagues across Support, Engineering and other technical teams to get to the root cause of problems and deliver effective solutions.

This is a hands-on technical role where no two days are quite the same. You could be troubleshooting an application issue, analysing logs and data, investigating a database or networking problem, supporting a deployment, or working with Engineering to resolve a more complex incident.

You'll also have the opportunity to build your technical knowledge, contribute to improvements in the way we support our platforms, and work with technology that has a genuine impact on people's everyday journeys.

Our values guide how we work at Vix: Think Like a Customer, Focus on What Matters, Do Great Things Together, and Stay Curious. We're looking for someone who brings that same mindset—someone who enjoys solving problems, takes ownership, collaborates well and is always interested in understanding how things work.

Responsibilities

Provide technical application support, investigating and resolving incidents and service requests across Vix solutions.
Troubleshoot issues across applications, operating systems, databases and supporting infrastructure to identify root causes and restore service.
Work closely with customers and internal teams, providing clear communication and keeping stakeholders informed throughout the lifecycle of an issue.
Use logs, monitoring tools, SQL queries and other diagnostic information to investigate application and system behaviour.
Collaborate with Engineering and other technical teams to investigate complex problems and drive issues through to resolution.
Support the deployment, configuration and upgrade of applications, including software releases, patches and system changes.
Carry out system testing and validation following deployments, configuration changes and issue resolution.
Create and maintain clear technical documentation, knowledge articles, troubleshooting guides and support procedures.
Identify recurring issues and opportunities to improve system reliability, support processes and the overall customer experience.
Share knowledge across the team and support the continued development of our technical capability.
Keep up to date with relevant technologies and develop your knowledge of Vix products, platforms and the wider transport technology landscape.

Requirements

Previous experience in an Application Support, Technical Support, Systems Support or similar technical role.
Good working knowledge of Windows and/or Linux environments.
Experience working with SQL databases, including the ability to query data as part of troubleshooting and investigation.
A good understanding of networking fundamentals and protocols.
A structured approach to troubleshooting, with the ability to analyse information and work through technical problems logically.
Strong communication skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
A customer-focused mindset and a willingness to take ownership of issues through to resolution.
The ability to prioritise effectively and remain organised when working across multiple incidents or requests.
Comfortable working independently while collaborating closely with colleagues across different teams.
Curiosity and a willingness to learn new technologies, applications and systems.

A degree in Computer Science, Engineering or a related discipline is welcome, but practical experience, technical capability and a strong problem-solving mindset are equally important to us.

Experience within public transport, ticketing, payments or other high-availability technology environments would be advantageous, but isn't essential.

Quick Apply

Refine Your Search

& linux platforms jobs in melbourne, vic

Application Support Engineer

DevOps Engineer

Infrastructure Engineer

Infrastructure Engineer – Telecommunications and IT

Network & IT Systems Engineer

Associate MDR Cyber Security Analyst

Technical Specialist - Infrastructure

SIEM Engineer – Splunk & Splunk Cloud

IT Support Officer

Practice Customer Engineer, Application Modernization

Systems Engineer (HPC & AI)

Puppet Consultant - Handson - Initial 6-Month Contract

Threat Detection Analyst (Japanese & English speaking)

Infrastructure Automation Lead

Professional Services Consultant

Senior Infrastructure Engineer

Software Integration Team Lead, ANZ

Product Solutions Engineer - Public Safety

Senior Site Reliability Engineer (Digital Infrastructure)

Senior Systems Engineer

I want to receive the latest job alert for & linux platforms in melbourne, vic

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