In-Demand Ict Jobs in Canberra, Act

ICT Support Officer
CYOS Solutions —Canberra ACT
- $50 - $65 an hour
- Contract
- Azure
- Office
- Communication skills
Quick Apply
1d
ICT Support Officer
NTT —Canberra ACT
- Contract
- Azure
- Office
- Communication skills
Quick Apply
2d
Expression of Interest - Test Engineers - TSPV
Leidos —Canberra ACT
- Full-time
- Computer science
- Management
- No degree
- Annual leave
ICT Project Officer (3 +3) month extension options
Worklogix —Canberra ACT
- $90 - $100 an hour
- Contract
- Azure
- Office
- In-person
Quick Apply
2d
Systems Administrator
Department of Finance —Canberra ACT
- $92,127 - $103,372 a year
- Full-time
- Administrative experience
- Scripting
7d
Cyber Security Officer - Products and Services
Australian Government —Canberra ACT
- $93,612 - $98,332 a year
- Microsoft Access
- Azure
- No degree
7d
Technical IT Asset Management
Unisys —Canberra ACT
- Full-time
- Communication skills
8d
Varied Accounting Roles
Charterpoint —Canberra ACT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
ICT Project Officer
Centorrino Technologies —Canberra ACT
- Contract
- Azure
- Analysis skills
- Communication skills
Quick Apply
2d
Cyber Threat Intelligence (CTI) Detection Engineer
The Department of Parliamentary Services —Canberra ACT
- Call employer
- No degree
- Communication skills
- Gym membership
9d
ICT Security Analyst
Fujitsu —Barton ACT
- Management
- Organisational skills
- Communication skills
6d
Associate/ Junior Systems Analyst
FinXL —Canberra ACT
- Contract
- Business development
- Analysis skills
5d
Service Delivery Manager-Field Services
Unisys —Canberra ACT
- Full-time
- Management
- Leadership
PSL5 & PSL6 - Applications Administrators and Senior Application Administrators
The Department of Parliamentary Services —Canberra ACT
- $92,450 - $113,706 a year
- Weekend availability
- Azure
- No degree
- Leadership
- Gym membership
13d
Temp - General
Geoscience Australia —Symonston ACT
Talent Solutions Consultant (12 Month FTC)
Brennan IT —Canberra ACT
- Contract
- Recruiting
- Organisational skills
Technical Project Manager
Unisys —Canberra ACT
- Full-time
- PMP
- Construction experience
- AI
11d
Project Officer (Projects & Engagement)
Fujitsu —Canberra ACT
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
9d
Veteran Opportunities with Aurecon
Aurecon Group —Canberra ACT
- Full-time
Cyber Hunt and Threat Emulation
The Department of Parliamentary Services —Canberra ACT
- Call employer
- Azure
- No degree
- Communication skills
- Gym membership
9d

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ict jobs near canberra, act

ICT Support Officer

CYOS Solutions -
Canberra ACT

Quick Apply

Job Details

Contract
$50 - $65 an hour
1 day ago

Qualifications

Azure
ITIL
Communication skills

Full Job Description

Application closing date: Sunday, 30 August 2026 • 11:59pm, Canberra time

Estimated start date: Monday, 07 September 2026

Location of work: ACT

Working arrangements: Full time onsite at their Canberra office based in Barton

Length of contract: 3 months

Contract extensions: 3 months

Security clearance: Must have Baseline security clearance

Rates: $50 - $65 per hour (inc. super)

The ICT Support Officer provides frontline ICT support services to ACIAR staff in Australia and overseas. The role is responsible for responding to helpdesk requests, resolving routine ICT issues, maintaining accurate service records, and supporting the deployment and management of ICT equipment.

Working as part of the Business Systems Unit (BSU), the position contributes to the delivery of reliable and customer-focused ICT services while supporting broader ICT projects and operational activities. The role requires strong communication skills, sound problem-solving abilities, and a commitment to delivering high-quality customer service.

Key duties and responsibilities:

Provide ICT support for hardware, software, network, account and device issues.
Triage, resolve and escalate service requests and incidents in line with service levels.
Administer user accounts, systems, devices, software and ICT asset records.
Support ICT projects, upgrades, testing, rollouts and implementation activities.
Prepare and update ICT procedures, user guides and knowledge articles.
Liaise with staff, vendors and service providers to support ICT service delivery.
Identify recurring issues and contribute to service and process improvements.
Support cyber security controls, patching, access management and incident reporting.
As this is a Helpdesk role, and will require maintenance of user and building ICT hardware, this role is 100% office-based

Essential experience & requirements:

Current minimum Baseline is essential
Demonstrated experience providing responsive ICT support in the Australian Public Service, troubleshooting technical issues, supporting users, maintaining ICT systems and contributing to reliable service delivery in a Microsoft on-prem & cloud environment.
Demonstrated ability to analyse ICT issues, apply sound judgement, identify risks, develop practical solutions, and make recommendations that improve systems, processes, or user outcomes.
Demonstrated ability to communicate clearly with technical and non-technical stakeholders, providing advice and supporting users with ICT issues.
Demonstrated ability to manage competing priorities, monitor progress, meet deadlines, support ICT projects or operational tasks, and deliver quality outcomes in a busy service environment.
Demonstrated ability to work collaboratively, support team capability, act with professionalism and integrity, follow ICT security and governance requirements, and contribute positively to APS workplace culture.

Essential criteria

Demonstrated experience providing responsive ICT support in the Australian Public Service, troubleshooting technical issues, supporting users, maintaining ICT systems and contributing to reliable service delivery in a Microsoft on-prem & cloud environment.
Demonstrated ability to analyse ICT issues, apply sound judgement, identify risks, develop practical solutions, and make recommendations that improve systems, processes, or user outcomes.
Demonstrated ability to communicate clearly with technical and non-technical stakeholders, providing advice and supporting users with ICT issues.
Demonstrated ability to manage competing priorities, monitor progress, meet deadlines, support ICT projects or operational tasks, and deliver quality outcomes in a busy service environment.
Demonstrated ability to work collaboratively, support team capability, act with professionalism and integrity, follow ICT security and governance requirements, and contribute positively to APS workplace culture.

Desirable criteria

Experience in Active Directory on premise and Azure AD.
Demonstrated understanding of ITIL principles.

HOW TO APPLY

Please provide an updated CV (a maximum of 3 - 5 pages) to reflect your suitability to the role based on the job description. You will also need to complete a one page pitch (no more than 5000 characters) to address all criteria specified. Your application will be reviewed based on ability to demonstrate, or potential to develop, the capabilities required.

Quick Apply

Refine Your Search

ict jobs in canberra, act

ICT Support Officer

ICT Support Officer

Expression of Interest - Test Engineers - TSPV

ICT Project Officer (3 +3) month extension options

Systems Administrator

Cyber Security Officer - Products and Services

Technical IT Asset Management

Varied Accounting Roles

ICT Project Officer

Cyber Threat Intelligence (CTI) Detection Engineer

ICT Security Analyst

Associate/ Junior Systems Analyst

Service Delivery Manager-Field Services

PSL5 & PSL6 - Applications Administrators and Senior Application Administrators

Temp - General

Talent Solutions Consultant (12 Month FTC)

Technical Project Manager

Project Officer (Projects & Engagement)

Veteran Opportunities with Aurecon

Cyber Hunt and Threat Emulation

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