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We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
ICT Security Analyst
Overview
We're seeking an ICT Security Analyst to join our team, providing security services and support to Fujitsu customers.
In this role, you'll help monitor, assess and respond to security-related incidents, manage access requests, and contribute to the ongoing improvement of security processes and documentation.
What You'll Do
- Manage and administer user access controls in line with security policies and procedures.
- Investigate and respond to security incidents, alerts and service disruptions.
- Review security-related requests and provide recommendations to customers and stakeholders.
- Assess ICT access requests and provide guidance on potential outcomes based on established policies and standards.
- Support the creation, review and maintenance of security documentation, processes and work instructions.
- Collaborate with team members and escalate issues where appropriate.
Contribute to delivering high-quality support and customer service to internal and external stakeholders.
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About You
You enjoy solving problems, working in a fast-paced environment and helping customers achieve secure outcomes. You're adaptable, organised and comfortable balancing multiple priorities while maintaining attention to detail.
You'll also bring:
- Strong communication skills, both written and verbal.
- A customer-focused approach and commitment to service excellence.
- The ability to work effectively both independently and as part of a team.
- Strong organisational skills, with the ability to prioritise competing tasks.
- A proactive mindset and the confidence to escalate issues when required.
The ability to build positive working relationships with colleagues, customers and stakeholders.
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Experience We're Interested In
- Experience in ICT, cyber security, service desk, infrastructure support or a related technology environment.
- Exposure to ICT security practices
- Experience investigating incidents, resolving technical issues or supporting operational environments.
- Working knowledge of access management, identity management or security-related processes is desirable.
Experience working in a high-tempo environment with a focus on quality outcomes and customer satisfaction.
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Why Fujitsu?
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Platinum Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in-class reward and recognition programs flexible work, volunteering leave, and more.
- We live our values of aspiration, trust, and empathy, all day, every day.
Commitment to Diversity, Equity and Inclusion
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people ; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders . Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email [email protected] .
Search Firm Representatives – PLEASE READ:
Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.
For Security Cleared Roles PLEASE NOTE:
Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).
