In-Demand Ict system and field technical Jobs

ICT Support Technicians nec
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Management
- Software troubleshooting
- Work from home
Quick Apply
2d
ICT Customer Support Officer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
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Quick Apply
2d
ICT Data Analyst
The Kids Research Institute Australia —Nedlands WA
- Part-time
- Microsoft Excel
- Data analysis skills
- SQL
- Health insurance
- Employee discount
4d
ICT Systems Test Engineer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Computer Science
- Writing skills
- Work from home
Quick Apply
2d
Title Field Services Engineer
Grampians Health —Ballarat VIC
- Full-time
- Computer science
- Azure
- No degree
Developer Programmer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- Full-time
- Hybrid work
- Computer Science
- Administrative experience
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2d
ICT Manager
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- CRM software
- Management
- Computer Science
- Work from home
Quick Apply
2d
ICT Sales Representative
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- CRM software
- Sales
- Marketing
- Work from home
Quick Apply
2d
Senior Telecommunications Engineer, Specialist - AUS Wide
WSP —Brisbane QLD
- Engineering
- Master's degree
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
Policing Pathways Program
Bluerydge —Fyshwick ACT
- Full-time
- Serving
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System Engineer-FAE
QNAP —Melbourne VIC
- Management
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Level 2 - Service Technician
Epic IT —Bondi NSW
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Work from home
Quick Apply
Operational Communications Technical Officer
Emergency Services Telecommunications Authority (ESTA) —Burwood East VIC
- Full-time
- Free parking
- Employee assistance program
3d
Infrastructure Engineer
Saab —Greater Adelaide SA
- Rotating roster
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- Management
- Engineering
- Communication skills
- Annual leave
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7d
Solutions Architect - 12 month Max tenure Contract
Leidos —Victoria
- Full-time
- Azure
- AWS
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- Annual leave
Senior Telecommunications Engineer - Perth
WSP —Perth WA
- Engineering
- Master's degree
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DCS/BMS Service Engineer
AirTrunk —Sydney NSW
- Microsoft Powerpoint
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Quick Apply
5d
Cyber Analyst
Boeing —Amberley QLD
- Tuition reimbursement
7d
Senior ICT & Security Engineer
Stantec —Brisbane QLD
- Part-time
- Microsoft Access
- Communication skills
- Work from home
- Employee assistance program
Simulation Technician
Thales —Nowra NSW
- Full-time
- Communication skills
- Parental leave
- Employee discount

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ICT Support Technicians nec

AI Talent
Barangaroo NSW

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $120,000 a year
2 days ago

Benefits

Visa sponsorship
Work from home

Qualifications

Jira
ITIL Foundation
Website maintenance
TCP
ITIL Certification
Azure
Management
Software troubleshooting
Equipment repair
Certificate IV
Content management systems
LAN
Certificate III
Technical support
DHCP
Analysis skills
CompTIA Network+
WAN
DNS
ServiceNow
Cybersecurity
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

## ICT Support Technician

## Position Overview

We are looking for a motivated and technically proficient ICT Support Technician to join our team and provide reliable support across our computer infrastructure, software systems, and web technologies. In this role, you will be responsible for diagnosing and resolving technical issues, maintaining hardware and software environments, and ensuring end users receive timely and effective assistance. The ideal candidate is a proactive problem-solver with strong communication skills and a genuine passion for technology. This position suits someone who thrives in a fast-paced environment and is committed to delivering high-quality technical support.

## Key Responsibilities

- Assess software and hardware requirements to identify appropriate technical solutions and resolve user-reported problems effectively.
- Respond promptly to enquiries from staff regarding software and hardware issues, providing clear guidance and practical resolutions in a professional manner.
- Install, configure, and maintain approved software applications, ensuring systems remain up to date, secure, and aligned with organisational standards.
- Adapt and modify existing programs and system configurations to better meet the evolving needs of end users and business operations.
- Implement, configure, and monitor computer networks, supporting both wired and wireless infrastructure to maintain consistent connectivity across the organisation.
- Design, update, and maintain organisational websites, ensuring content accuracy, functionality, and a positive user experience.
- Repair and replace peripheral equipment such as printers, terminals, monitors, and modems, maintaining accurate records of assets and service activity.
- Provide first- and second-level technical support to end users, either in person, remotely, or via a helpdesk or call centre environment, logging all incidents and resolutions through the appropriate ticketing system.
- Promote the efficient and effective use of applications and equipment across teams, offering training and guidance where required.
- Collaborate with internal stakeholders and external vendors to escalate and resolve complex technical issues in a timely manner.
- Conduct routine system checks, preventative maintenance, and performance monitoring to minimise downtime and ensure infrastructure reliability.
- Maintain thorough technical documentation, including user guides, network diagrams, and records of system configurations and changes.

## Required Qualifications & Skills

- Certificate III or IV in Information Technology, or a relevant tertiary qualification in ICT, Computer Science, or a related discipline.
- Demonstrated experience in a technical support, helpdesk, or IT operations role.
- Solid understanding of computer hardware components, operating systems (Windows, macOS, Linux), and common business software applications.
- Experience installing, configuring, and troubleshooting software and peripheral devices.
- Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and LAN/WAN connectivity.
- Familiarity with web technologies and basic website maintenance, including content management systems.
- Strong analytical and problem-solving skills with the ability to diagnose technical issues efficiently and accurately.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.
- Ability to manage competing priorities, work independently, and maintain composure under pressure.
- A customer-focused approach with a professional and courteous manner in all interactions.

## Preferred Qualifications

- CompTIA A+, Network+, or equivalent industry certification.
- ITIL Foundation certification or familiarity with ITIL service management principles.
- Experience working in a managed service provider (MSP) or enterprise IT environment.
- Exposure to cloud platforms such as Microsoft 365, Azure, or Google Workspace.
- Experience with remote desktop tools and helpdesk ticketing systems such as ServiceNow, Freshdesk, or Jira Service Management.
- Knowledge of cybersecurity best practices and endpoint protection solutions.

## Why Join Us?

- Be part of a collaborative and supportive team culture that values continuous learning and professional growth.
- Access ongoing training, certification support, and clear pathways for career advancement within the ICT field.
- Enjoy a stable, full-time permanent role with a competitive salary and superannuation package.
- Benefit from flexible working arrangements and a healthy work-life balance in a forward-thinking organisation.
- Work with modern technology and contribute to meaningful projects that directly support business operations and user experience.

## Job Details

- Job Type: Full-time, Permanent
- Work Schedule: 8-hour shift
- Salary: $70,000 – $120,000 per year + Super

Job Types: Full-time, Permanent

Pay: $70,000.00 – $120,000.00 per year

Benefits:

Work from home

Application Question(s):

Are you currently in Australia?
Are you looking for visa sponsorship?
How many years of experience do you have?

Work Location: Hybrid remote in Barangaroo NSW 2000

Quick Apply

Refine Your Search

ict system and field technical jobs

ICT Support Technicians nec

ICT Customer Support Officer

ICT Data Analyst

ICT Systems Test Engineer

Title Field Services Engineer

Developer Programmer

ICT Manager

ICT Sales Representative

Senior Telecommunications Engineer, Specialist - AUS Wide

Policing Pathways Program

System Engineer-FAE

Level 2 - Service Technician

Operational Communications Technical Officer

Infrastructure Engineer

Solutions Architect - 12 month Max tenure Contract

Senior Telecommunications Engineer - Perth

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Cyber Analyst

Senior ICT & Security Engineer

Simulation Technician

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