In-Demand Workplace assistant Jobs in Canberra, Act

ICT Training Officer
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Call employer
- Scripting
- SharePoint
- Communication skills
- Gym membership
11h
Full-time Sales Assistant - Fyshwick
PPG —Mitchell ACT
- Full-time
- Customer service
- On-the-job training
Quick Apply
Assistant Store Manager - Macpac Braddon
Macpac —Braddon ACT
- Full-time
- Hospitality
- Management
- Sales
- Parental leave
Quick Apply
16h
Internal Communication Manager - Communications and Engagement | Full-time Temporary with a Possibility of Permanency
Canberra Health Services —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
- Employee assistance program
- Gym membership
6d
Retail Assistant Store Manager
Lindt & Sprüngli (Australia) Pty Ltd —Fyshwick ACT
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick Apply
13d
Allied Health Assistant - The Cottage | Full-time Temporary with a Possibility of Permanency
Canberra Health Services —Canberra ACT
- $66,672 - $88,163 a year
- Temporary
- Employee assistance program
6d
Assistant Centre Leader Manuka
Pacific Smiles Group —Canberra ACT
- Full-time
- No degree
- Patient care
- Leadership
- Annual leave
Assistant Centre Director
Affinity Education Group —Canberra ACT
- Full-time
- Master's degree
- Bachelor's degree
- No degree
- Health insurance
Assistant Facilities Manager – Casual
JLL —Canberra ACT
- On call
- Bachelor's degree
- Communication skills
- Health insurance
- Employee assistance program
Store Manager - Woden
JD Sports Australia & New Zealand —Phillip ACT
- Full-time
- Sales
- Business development
- Leadership
- Parental leave
- Employee assistance program
Assistant Director, Communication and Engagement | Full-time Temporary with a Possibility of Permanency
Canberra Health Services —Canberra ACT
- $127,597 - $136,873 a year
- Temporary
- Employee assistance program
- Gym membership
5d
Assistant Director, Social Media and Content Creation | Full-time Temporary with a Possibility of Permanency
Canberra Health Services —Canberra ACT
- $127,597 - $136,873 a year
- Temporary
- Employee assistance program
- Gym membership
8d
Boutique Manager - Belconnen
L'OCCITANE en Provence —Belconnen ACT
- Full-time
- Management
- Merchandising
- Communication skills
- Employee assistance program
Quick Apply
Assistant Director, Procurement and Grants | Full-time Permanent
City and Environment —Canberra ACT
- $127,597 - $136,873 a year
- Full-time
- Hybrid work
8d
Community Remedial Massage Therapist (Mobile Allied Health)
Summit Health Solutions ACT —Canberra ACT
- $50 an hour
- Hybrid work
- Anatomy knowledge
- First Aid Certification
Quick Apply
8d
Mechanical Trades Assistant/Bus Detailer - Canberra
Murrays —Canberra ACT
- Full-time
- Power tools
- On-the-job training
Specialist Teachers (Disability Education) | Full-time Permanent
Education —Canberra ACT
- $108,619 - $129,106 a year
- Full-time
- Leadership
- Teaching
Assistant Director Hansard
The Department of Parliamentary Services —Canberra ACT
- Leadership
- Gym membership
10d
Assistant Director, Capital Works
Australian Electoral Commission —Canberra ACT
- $122,163 - $137,665 a year
- Full-time
- Management
8d
Rehabilitation Consultant - Occupational Therapist
IPAR —Deakin ACT
- Full-time
- Hybrid work
- Communication skills
- Time management
- Wellness program
- Parental leave
Quick Apply

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ICT Training Officer

The Department of Parliamentary Services -
Canberra ACT

Apply Now

Job Details

$101,168 - $113,706 a year
11 hours ago

Benefits

Onsite gym
Gym membership
On-site parking

Qualifications

Adobe Photoshop
Scripting
SharePoint
Diploma
Communication skills
Camtasia

Full Job Description

Employment Type: Ongoing

Classification: Parliamentary Service Level 6

Closing Date: 11:30pm AEDT, 6 August 2026

Contact: Rizwan Ahmad, 02 6277 5387, [email protected]

The Opportunity

The Department of Parliamentary Services (DPS) has an exciting opportunity for an ICT Training Officer (Parliamentary Service Level 6) to play a key role in enabling digital adoption and capability uplift across the Australian Parliament. Working under limited direction, the position is responsible for designing, delivering and continuously improving contemporary ICT learning solutions that support the successful implementation and uptake of enterprise technologies, systems and services.

As part of the Information Services Division, the ICT Training Officer contributes to DPS’s digital business modernisation and transformation agenda under the Australian Parliament’s Digital Strategy 2023–2027. The role operates in a complex and client-focused environment, partnering with stakeholders across the parliamentary environment to identify learning needs, develop training strategies and resources, and support effective user adoption of digital tools and business solutions.

The role is responsible for the end-to-end coordination, delivery and evaluation of ICT training products, services and initiatives. It requires sound judgement, strong stakeholder engagement and a commitment to continuous improvement to ensure learning solutions remain relevant, accessible and aligned with organisational priorities.

Who we are looking for

We are seeking a talented learning and development professional with demonstrated experience in analysing, designing, developing, delivering and evaluating ICT training solutions in a complex service environment. The successful candidate will bring strong communication and stakeholder engagement skills, sound judgement and a client-focused approach to delivering contemporary learning solutions that meet diverse user needs.

You will be comfortable working under limited direction and managing your work with a high degree of independence, while collaborating effectively with subject matter experts, project teams, service delivery staff and clients. You will be able to translate technical and business requirements into practical, accessible and engaging learning experiences, using a range of delivery methods and digital tools.

You will also demonstrate a strong commitment to continuous improvement, with the ability to identify risks, adapt approaches, and recommend enhancements that improve learning outcomes and support successful digital adoption across the parliamentary environment.

A successful applicant may be required to periodically travel interstate for short periods of time.

A degree or diploma from an Australian tertiary institution (or comparable overseas qualification) in Adult Learning, Instructional Design or a related discipline is desirable, but not essential
Knowledge of, and experience working with Microsoft SharePoint, TechSmith Camtasia Studio, Adobe Photoshop, the Microsoft Power Platform (Power Automate, Power Virtual Agents) and demonstrated ability with scripting/coding languages (HTML, CSS and JavaScript) is desirable, but not essential.
Experience in customer outreach or equivalent roles involving stakeholder engagement, communication, and relationship management is highly desirable.

Job Specific Requirements:

The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.

At DPS, we are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.

Duty Statement

Classification: Parliamentary Service Level 6

Branch: Digital Customer Services

Section: ICT Service Operations

Immediate supervisor: Assistant Director, ICT Training

Duty Statement

Under limited/general direction undertake duties in accordance with the agreed standards for the specified classification. The duties will include, but are not limited to, the following:

1. Collaborate with internal and external stakeholders to conduct training needs analysis and design, develop and deliver ICT training strategies and solutions (in accordance with contemporary adult learning principles) that meet client training needs and provide informed advice and recommendations where required.

2. Collaborate with ICT project teams and subject matter experts to design, develop and deliver high quality training resources using a variety of approaches and digital technologies, ensuring quality assurance to support the implementation of new ICT products and services across the parliamentary environment.

3. Facilitate instructor-led training for a variety of commercial-off-the-shelf (COTS) products and parliamentary-specific ICT systems and applications, both in-person and online (via webinar) to Australian Parliament House Network users.

4. Manage third-party ICT training course bookings and delivery for parliamentarians and MOP(S) Act employees. Work with external training providers to coordinate course registration and manage rescheduling/cancellation requests as required.

5. Undertake customer outreach activities when required, including engaging with customers or stakeholders to provide information, support, and responsive service.

6. Monitor ICT training methods, report on their effectiveness, identify risks and issues, and suggest innovative solutions using new digital technologies to improve results and client
training.

7. Represent DPS and its clients at meetings and forums, providing informed input and managing stakeholders to achieve outcomes.

Selection Criteria

1. Highly developed written, oral presentation and interpersonal communication skills including the ability to effectively tailor communication style to suit different purposes,
audiences and formats.

2. Highly developed stakeholder engagement skills, including the ability to cultivate and sustain productive working relationships.

3. Proven ability to effectively undertake training needs analyses across an enterprise and design, develop and deliver training strategies and solutions, exercising judgement to prioritise work and provide informed advice to achieve identified corporate objectives and meet client learning needs.

4. Comprehensive knowledge of adult learning principles and demonstrated ability to practically apply this knowledge to the analysis, design, development, implementation and evaluation of training strategies and solutions utilising a variety of approaches and digital technologies.

5. Experience designing, developing and delivering multi-faceted training strategies and solutions for both commercial-off-the-shelf (COTS) and bespoke ICT systems/applications.

6. Demonstrated commitment to continuous improvement and learning processes, including the ability to identify improvement opportunities, implement solutions, and embrace and lead workplace change.

Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.

How to apply

Please upload a pitch (750 words maximum) describing how your skills and experience would contribute to the role and work of the department.

Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role.

For additional guidance when crafting you application, please refer to the the DPS Recruitment Candidate Information Pack, which provides helpful tips on how to structure your pitch and highlight your most relevant skills and experience effectively.

Our purpose and values

We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace.

Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.

What we can offer

Join our community based on innovative, unified, and client-focused services, where your skills and development will be nurtured. You will also enjoy:

flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational needs of the roles
ongoing opportunities to learn and develop new capabilities
a competitive remuneration package
free on-site parking
free gym membership and access to recreational facilities available a APH
childcare (pending availability), banking services, post office, value-for-money dining options and more available at APH.

Salary

Currently, the salary range for this position is $101,168 - $113,706 per annum.

Conditions of Employment

Employment opportunities at the department are subject to a range of conditions prescribed in the Parliamentary Service Act 1999 which include:

Australian citizenship: Section 22 of the Parliamentary Service Act 1999 requires that employees of the Parliamentary Service are generally required to be Australian citizens. However, if you are not an Australian citizen you may be considered for engagement on the condition that you are able to gain Australian Citizenship within a specified time. Failure to obtain citizenship within the timeframe could lead to termination of employment.
Loss and resumption of Australian citizenship: Under historical provisions of the Australian Citizenship Act 1948 (section 17), some Australian citizens automatically lost their citizenship if they voluntarily acquired the citizenship of another country between 26 January 1949 and 3 April 2002. This loss occurred by operation of law and may not have been known to the individual at the time. Although these provisions were repealed in 2002 to allow dual citizenship, the repeal did not restore citizenship that was previously lost. Individuals who believe they may be affected are recommended to seek advice about resuming their Australian citizenship. Further information, is available on the Department of Home Affairs website.
- Applicants who progress to the offer stage with our department who have been affected by the loss of citizenship as outlined above will be required to demonstrate within a reasonable time that they have resumed, or are actively undertaking the process to resume, Australian citizenship.
Security clearance and character clearance: the preferred applicant will be required to obtain and maintain a security clearance at the level specified, as well as complete and be deemed suitable through a Nationally Coordinated Criminal History Check.
Health assessment: a pre-employment health assessment will be required where there are physical or medical requirements for the role.
External Work Approval: Employees must seek approval for any paid employment outside the department and declare voluntary activities that could impact their role.

Apply Now

Refine Your Search

workplace assistant jobs in canberra, act

ICT Training Officer

Full-time Sales Assistant - Fyshwick

Assistant Store Manager - Macpac Braddon

Internal Communication Manager - Communications and Engagement | Full-time Temporary with a Possibility of Permanency

Retail Assistant Store Manager

Allied Health Assistant - The Cottage | Full-time Temporary with a Possibility of Permanency

Assistant Centre Leader Manuka

Assistant Centre Director

Assistant Facilities Manager – Casual

Store Manager - Woden

Assistant Director, Communication and Engagement | Full-time Temporary with a Possibility of Permanency

Assistant Director, Social Media and Content Creation | Full-time Temporary with a Possibility of Permanency

Boutique Manager - Belconnen

Assistant Director, Procurement and Grants | Full-time Permanent

Community Remedial Massage Therapist (Mobile Allied Health)

Mechanical Trades Assistant/Bus Detailer - Canberra

Specialist Teachers (Disability Education) | Full-time Permanent

Assistant Director Hansard

Assistant Director, Capital Works

Rehabilitation Consultant - Occupational Therapist

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