In-Demand Technical support Jobs in Melbourne, Vic

IT Support & QA Tester (Contractor)
BitXify Pty Ltd. —Melbourne VIC
- $36 - $40 an hour
- Part-time
- Azure
- Management
- Computer Science
Quick Apply
2d
IT Service Desk Analyst
Forensicare Careers —Fairfield VIC
- $80,584 a year
- Part-time
- Azure
- Communication skills
- Employee assistance program
1d
Helpdesk Technician
St. Michael's Grammar School —St Kilda VIC
- Full-time
- Communication skills
- Annual leave
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
IT Systems Administrator
Gigacomm —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- AI
Quick Apply
11d
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
IT Support/System Engineer
Johns Lyng Group —Melbourne VIC
- Urgently hiring
- Azure
- Customer service
- Administrative experience
- Free parking
3d
IT Support
Keywords Studios —Box Hill VIC
- Full-time
- Azure
- Organisational skills
Quick Apply
5d
Revenue Operations Systems Administrator
Fresho —South Melbourne VIC
- $90,000 - $105,000 a year
- Hybrid work
- Sales
- Salesforce
- SQL
- Annual leave
- Work from home
11d
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
11d
Network Administrator
FinXL —Melbourne VIC
- Full-time
- Bachelor's degree
- Financial services
- AI
8d
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
System Administrator
Boeing —Port Melbourne VIC
- On call
- Management
- Customer service
- Administrative experience
- Health insurance
- Tuition reimbursement
14d
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
IT Systems Administrator
ASSA ABLOY —Oakleigh VIC
- Full-time
- Azure
- Administrative experience
- In-person
Service Desk Specialist
WorkJam, Inc. —Melbourne VIC
- On call
- Bilingual
- Software troubleshooting
- Customer service
- Referral program
14d
Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
7d
Part Time - Field Computer/IT Technician
ITSOFT —Melbourne VIC
- Up to $25 an hour
- Part-time
- Sales
- Employee discount
Quick Apply
8d
System Administrator
Compass Group Australia —Parkville VIC
- Full-time
- Azure
- Communication skills
- Hospital experience
1d

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IT Support & QA Tester (Contractor)

BitXify Pty Ltd.
Melbourne VIC

Quick Apply

Job Details

Part-time | Full-time | Contract
$36 - $40 an hour
2 days ago

Qualifications

CI/CD
Azure
Management
Computer Science
Microsoft SQL Server
NoSQL
English
Administrative experience
SQL
Database administration
AWS
Analysis skills
Education
Bachelor's degree
Scripting
Security
Agile
Diploma
Application support
Communication skills
MySQL
Information Technology

Full Job Description

Role Overview:

The IT Support & QA Tester (Contractor) is responsible for providing technical support across multiple domains including database management, application support, DDoS protection, and quality assurance. This role involves ensuring the smooth operation of our systems, resolving technical issues, and maintaining high availability and security standards.

Key Responsibilities:

Database Management: Install, configure, and maintain databases (SQL, NoSQL) to ensure optimal performance and data integrity.
Application Support: Provide technical support to customers and internal users, troubleshoot application issues, and ensure timely resolution.
DDoS Protection: Implement and manage DDoS protection measures, monitor traffic patterns, and respond to potential DDoS attacks in collaboration with security teams.
Technical Support: Investigate and resolve technical issues reported by customers or identified through monitoring systems.
Vendor Management: Liaise with third-party providers such as cloud service providers and DDoS protection services to resolve technical and non-technical issues.
Documentation and Reporting: Write and maintain technical documentation, including manuals for applications and testing procedures. Document all bugs, modifications, and feature requests.
Testing and Quality Assurance: Develop and execute testing procedures to ensure the functionality and performance of applications. Communicate technical bugs and issues to the development team for resolution.
Security and Compliance: Adhere to security best practices and compliance requirements related to databases, applications, and DDoS protection.

Required Skills and Qualifications:

Proven experience in database administration, application support, and managing DDoS protection measures.
Strong analytical and problem-solving skills with the ability to troubleshoot technical issues efficiently.
Excellent communication skills with the ability to interact effectively with customers, team members, and third-party vendors.
Familiarity with cloud environments (e.g. AWS, Azure) and security protocols.

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Certification in database administration (e.g. Sql Server, Oracle, MySQL) or relevant technical certifications.
Experience with scripting and automation tools for database and application management.
Knowledge of network security principles and experience in mitigating DDoS attacks.
Understanding of agile development methodologies and continuous integration/continuous deployment (CI/CD) pipelines.

Work Environment:

This role is based in a dynamic environment where teamwork, initiative, and innovation are encouraged. The IT Support & QA Tester (Contractor) will collaborate closely with cross-functional teams to deliver reliable and secure solutions to our customers.

NOTE: Due to the nature of the work, you must be available to come to work in our office in CBD.

Job Types: Full-time, Part-time, Contract

Pay: $36.00 – $40.00 per hour

Ability to commute/relocate:

Melbourne VIC 3000: Reliably commute or planning to relocate before starting work (Required)

Education:

Diploma (Preferred)

Experience:

IT: 1 year (Preferred)

Language:

English (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in melbourne, vic

IT Support & QA Tester (Contractor)

IT Service Desk Analyst

Helpdesk Technician

Service Desk Analyst

IT Systems Administrator

Information Technology Service Desk analyst (Australia)

IT Support/System Engineer

IT Support

Revenue Operations Systems Administrator

Service Desk Engineer

Network Administrator

Service Desk Manager

System Administrator

Service Desk / Onsite Engineer (MSP)

ICT System and Field Technician

IT Systems Administrator

Service Desk Specialist

Senior Desktop Support Analyst

Part Time - Field Computer/IT Technician

System Administrator

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