In-Demand It systems engineer Jobs in Paradise Sa

IT Onsite Support Engineer, Level 2 - Concept Data
Lyra Technology Group —Eastwood SA
- Full-time
- Azure
- Management
- Software troubleshooting
Quick Apply
2d
System Safety and Assurance Consultants
ALARP Solutions Pty Ltd —Mawson Lakes SA
- From $80,000 a year
- Full-time
- Management
- Engineering
- In-person
Quick Apply
Systems Engineer
Amazon Support Services Pty Ltd —Greater Adelaide SA
- Full-time
- AWS
- No degree
- Scripting
- Health insurance
- Employee assistance program
3d
Senior IT Support Engineer – Jamf & macOS SME
Fivecast —Adelaide SA
- Full-time
- Bachelor's degree
1d
Data Engineer
SA Health —Adelaide SA
- $116,089 - $125,490 a year
- Full-time
- Azure
- No degree
- EMR systems
- Employee assistance program
- Gym membership
4d
Graduate Design Engineer with Applidyne
Applidyne —Brompton SA
- CAD
- Systems design
- Research
14h
Structural Engineer - Multiple Roles
ASC Pty Ltd —Osborne SA
- Full-time
- Engineering
- Construction experience
- Communication skills
- Parental leave
Electrical Engineer
WSP —Greater Adelaide SA
- Electrical experience
- Communication skills
Structural Engineer
WSP —Greater Adelaide SA
- Communication skills
Site Maintenance Technician Electrical
BAE Systems —Osborne SA
- Full-time
- Welding
- Communication skills
Electrical Engineer
Hatch —Greater Adelaide SA
- Electrical experience
- Communication skills
Quick Apply
Systems Engineer / Senior Systems Engineer (Defence Programs)
Lockheed Martin —Mawson Lakes SA
- Engineering
- Analysis skills
- No degree
1d
Facilities Design Requirements/ Governance Engineer
ASC Pty Ltd —Osborne SA
- Full-time
- Communication skills
- Parental leave
Senior DevOps Engineer
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- DevOps
- Research
- AWS
- Work from home
- Parental leave
Quick Apply
Senior / Lead Analytics Engineer
Insight Timer —Adelaide SA
- Full-time
- Remote
- Master's degree
- SQL
- Bachelor's degree
Quick Apply
Mining domain expert
Infosys —Greater Adelaide SA
- $129,311 - $142,018 a year
- Master's degree
- Analysis skills
- Presentation skills
Principal AI Engineer
Swordfish Computing —Greater Adelaide SA
- Full-time
- Doctoral degree
- Master's degree
- AI
10d
Design Engineer with Applidyne
Applidyne —Brompton SA
- CAD
- Systems design
- Research
14h
APPRENTICE ELECTRICIAN
CME —Clarence Gardens SA
- On call
- CPR Certification
- Communication skills
- Opportunities for advancement
Asset Maintenance Engineer - Electrical
Adelaide Airport —Adelaide Airport SA
- Full-time
- Management
- Data analysis skills
- Microsoft Office

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IT Onsite Support Engineer, Level 2 - Concept Data

Lyra Technology Group
Eastwood SA

Quick Apply

Job Details

Permanent | Full-time
2 days ago

Qualifications

Azure
Management
Software troubleshooting
Technical support
Driver Licence
Virtualisation
IT support
Security
Intune
Help desk

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our Operating Companies, Concept Data is looking for an experienced IT Onsite Support Engineer to join their Adelaide team.

This is an excellent opportunity for an experienced IT professional with 3+ years' experience in an MSP, IT services or technical support environment who enjoys working directly with clients and solving a wide range of technical challenges.

As an Onsite Support Engineer, you will provide professional and responsive technical support to Concept Data's SME clients, both onsite and remotely. You will troubleshoot and resolve technical issues, perform infrastructure maintenance and deployments, support client technology environments and contribute to a consistently positive client experience.

You will work closely with the Service Desk, Projects, Account Management and senior engineering teams, giving you exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery

Responsibilities

Provide onsite and remote technical support to SME clients, diagnosing and resolving hardware, software, networking, Microsoft 365 and business application issues.
Respond promptly to critical incidents, including site-down issues requiring onsite attendance.
Install, configure and maintain approved hardware, software and peripheral devices.
Complete workstation rollouts, hardware replacements, user transitions and infrastructure maintenance.
Perform approved software updates, maintenance activities and assigned project tasks.
Liaise with internet, telecommunications and other external providers to resolve client issues.
Manage support tickets from acknowledgement through to resolution or escalation, ensuring all work and technical findings are accurately documented.
Maintain accurate time entries and ensure billable work is correctly allocated.
Communicate clearly and professionally with clients, providing practical guidance and user support where appropriate.
Identify recurring technical issues, security risks and opportunities to improve client environments.
Follow approved security, change management, access and risk management processes.
Work collaboratively with internal technical teams and escalate complex issues when required.

Skills

3+ years' experience in an MSP, IT services or technical support environment.
Strong experience with Microsoft 365 and Microsoft Windows desktop environments.
Strong troubleshooting skills across hardware, software, networking and internet connectivity.
Experience providing onsite technical support and working directly with SME clients.
Experience using service management or ticketing systems and maintaining accurate technical documentation.
Excellent customer service, communication, problem-solving and time-management skills.
Ability to work independently at client sites while collaborating effectively with technical teams.
Current Australian Driver's Licence.
Australian Citizenship or Permanent Residency.

Desirable:

Experience working within a Managed Service Provider environment.
Exposure to Microsoft Intune, Entra ID, Azure and Windows Server.
Knowledge of backup, endpoint security, virtualisation and network technologies.
Experience with workstation deployments, infrastructure upgrades and small project activities.
Microsoft or other relevant industry certifications.
Ability to identify technology risks and client improvement opportunities.

Benefits

Ongoing professional development and certification opportunities.
Exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery.
The opportunity to work alongside experienced technical and business specialists.
A varied role supporting a diverse range of SME client environments.
Flexible work arrangements.
A supportive team environment focused on continuous learning and improvement.
The opportunity to make a genuine impact on client technology environments and service experience.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

it systems engineer jobs in paradise sa

IT Onsite Support Engineer, Level 2 - Concept Data

System Safety and Assurance Consultants

Systems Engineer

Senior IT Support Engineer – Jamf & macOS SME

Data Engineer

Graduate Design Engineer with Applidyne

Structural Engineer - Multiple Roles

Electrical Engineer

Structural Engineer

Site Maintenance Technician Electrical

Electrical Engineer

Systems Engineer / Senior Systems Engineer (Defence Programs)

Facilities Design Requirements/ Governance Engineer

Senior DevOps Engineer

Senior / Lead Analytics Engineer

Mining domain expert

Principal AI Engineer

Design Engineer with Applidyne

APPRENTICE ELECTRICIAN

Asset Maintenance Engineer - Electrical

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