In-Demand Data technician Jobs in Parramatta, Nsw

IT Operations Technician
TMGM —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
Quick Apply
Senior Technician
Encore Global —Sydney NSW
- $79,500 a year
- Full-time
- Customer service
- Communication skills
Logistics Technician
Microsoft —Sydney NSW
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Lead Audio Visual Technician
Star Group —Sydney NSW
- Full-time
- Schematics
- Communication skills
- Time management
- Employee assistance program
11d
Maintenance Section Manager - SIG, COM, PSD & SCADA
Siemens —Sydney NSW
- Full-time
- No degree
- Leadership
- Parental leave
- Employee discount
10d
Commissioning Technician (Data centers)
Johnson Controls —Sydney NSW
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
National Service Operations Manager
Henry Schein Regional Trust —Mascot NSW
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Parental leave
11d
Manufacturing Technician
Hargrave Technologies —Sydney NSW
- Full-time
- Assembly
- Manufacturing
Quick Apply
8d
Consultant
Mintel —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
4d
Copper Technician
WV Technologies Pty Ltd —Wetherill Park NSW
- $80,000 - $120,000 a year
- Urgently hiring
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Production Technician
Finisar Australia —Rosebery NSW
- From $63,000 a year
- Full-time
- ERP systems
- In-person
- Employee stock purchase plan
- Professional development assistance
Quick Apply
Service Coordinator - Spare Parts, Sydney
Arjo —Eastern Creek NSW
- Management
- Customer service
- ERP systems
2d
Service Planner
Atlas Copco Group —Sydney NSW
- CRM software
- Customer service
- Microsoft Office
Geologist
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Civil engineering
- Doctoral degree
- Laboratory experience
- Work from home
Quick Apply
Security Systems Technician
Johnson Controls —Sydney NSW
- Full-time
- Schematics
- Communication skills
Repairs and Maintenance Coordinator
Hungry Jack's —Woolloomooloo NSW
- Full-time
- Restaurant experience
- Communication skills
2d
Field Service Technician
ASI Solutions —Botany NSW
- Full-time
- Communication skills
- Parental leave
Quick Apply
Data Center Engineering Operations Technician, AWS Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- 12 hour shift
- Senior Secondary Certificate of Education
- AWS
- Electrical experience
Field Service Technician - Services and Commissioning
GE Vernova —Sydney NSW
- Full-time
- Master's degree
- Electrical experience
- Bachelor's degree
Tech Training Specialist, DCEO, AWS Infra Operations
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Weekend availability
- Management
- Microsoft Office
- Senior Secondary Certificate of Education
12d

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IT Operations Technician

TMGM -
Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

Jira
ITIL Foundation
ITIL Certification
Management
Computer Science
IT service management
LAN
Bachelor's degree
IT support
Associate degree
Communication skills
CompTIA A+
Intune
Information Technology
VPN

Full Job Description

About the Company:

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the Role:

We are seeking a proactive and detail-oriented IT Support Technician to provide day-to-day technical assistance across the organization. This role is responsible for handling IT service requests and incident tickets, supporting hardware and software troubleshooting, maintaining IT assets, and ensuring users receive timely and effective technical support. This position offers an excellent opportunity for someone looking to grow their career in IT support while gaining exposure to infrastructure, endpoint management, security practices, and enterprise productivity tools.

Key Responsibilities:

Respond to and resolve incident tickets, including hardware, software, network, printer, email, login, and access-related issues.
Handle service request tickets, such as user account setup, password reset, software installation, device preparation, access requests, and basic configuration changes.
Ensure tickets are properly documented with troubleshooting steps, resolution notes, and closure details.
Follow agreed SLA requirements and escalate tickets when issues cannot be resolved within the expected timeframe.
Install, configure, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and standard business applications.
Support Windows, macOS, Microsoft 365, email, VPN, Wi-Fi, and office productivity tools.
Assist with onboarding and offboarding activities, including device setup, account creation, access removal, and equipment collection.
Support basic MDM-related tasks, such as enrolling devices, checking device compliance, applying standard policies, and assisting users with mobile device issues.
Perform basic troubleshooting for network connectivity issues, including LAN, Wi-Fi, VPN, and internet access.
Maintain accurate records of IT assets, repairs, support activities, and ticket history.
Prepare simple user guides, knowledge base articles, and support documentation when required.
Follow company IT security, data privacy, and access control procedures.

Requirements

- Associate’s or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field preferred.
- 2–3 years of experience in IT support, service desk, helpdesk, desktop support, or IT operations support.
- Hands-on experience handling tickets in an ITSM or ticketing system, preferably Jira Service Management.
- Understanding of common ITSM ticket types, including incidents, service requests, access requests, and escalations.
- Basic understanding of SLA, ticket priority, ticket status, escalation, and resolution timelines.
- Experience troubleshooting Windows and/or macOS devices.
- Basic knowledge of Microsoft 365, Active Directory or Entra ID, email support, VPN, printer support, and endpoint troubleshooting.
- Basic exposure to MDM tools such as Microsoft Intune, Jamf or similar platforms is an advantage.
- Good understanding of computer hardware, software, networking, and common office applications.
- Ability to document troubleshooting steps and ticket resolutions clearly.
- Strong communication skills with a customer-service mindset.
- Able to prioritize multiple support requests and follow up until resolution.
- Professional certifications such as CompTIA A+, ITIL Foundation, Microsoft Certified, or related IT support certifications will be an advantage.

Benefits

Why Join Us

Competitive salary with performance-based incentives
Clear career growth and development opportunities within a global organisation
Collaborative and inclusive work environment with exposure to cross-regional operations
Health and wellness benefits

Quick Apply

Refine Your Search

data technician jobs in parramatta, nsw

IT Operations Technician

Senior Technician

Logistics Technician

Lead Audio Visual Technician

Maintenance Section Manager - SIG, COM, PSD & SCADA

Commissioning Technician (Data centers)

National Service Operations Manager

Manufacturing Technician

Consultant

Copper Technician

Production Technician

Service Coordinator - Spare Parts, Sydney

Service Planner

Geologist

Security Systems Technician

Repairs and Maintenance Coordinator

Field Service Technician

Data Center Engineering Operations Technician, AWS Data Center Engineering Operations

Field Service Technician - Services and Commissioning

Tech Training Specialist, DCEO, AWS Infra Operations

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