In-Demand Senior security program manager Jobs in Fawkner Vic

Senior Service Delivery Manager Melbourne, Victoria
Bupa —Melbourne VIC
- Management
- Analysis skills
- Financial services
4d
Senior Incident Manager
Microsoft —Melbourne VIC
- Weekend availability
- Azure
- Computer Science
- Engineering
Senior Manager, Strategic Procurement
Sourceo —Melbourne VIC
- Full-time
- Analysis skills
- Leadership
- Annual leave
- Parental leave
5d
Senior SEO & AI Visibility Manager
Online Education Services —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Agile
- AI
- Health insurance
- Parental leave
Quick Apply
Senior Manager, Media and Corporate Affairs
Sourceo —Melbourne VIC
- Full-time
- Annual leave
- Parental leave
5d
Data & Analytics Management Consultant (Senior Consultants/Engagement Manager)
Ember Advisors —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick Apply
Senior Educator, Advanced Building
Victoria University —Sunshine VIC
- $121,708 a year
- Full-time
- Microsoft Excel
- University
- Leadership
6d
Security and Compliance Manager (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
Quick Apply
Program Performance Manager
Saab —Melbourne VIC
- Hybrid work
- PMP
- Engineering
- Analysis skills
- Annual leave
- Work from home
4d
Manager, Medium Security Prisons
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Management
- Administrative experience
- Experience working with children
1d
Senior Manager, Service Delivery
Emergency Services Telecommunications Authority (ESTA) —Burwood East VIC
- Full-time
- Leadership
- Communication skills
- Free parking
- Employee assistance program
Senior Project Manager - PERTH
Tetra tech Ltd. —Melbourne VIC
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
13d
Manager - Security Operations Centre
ANZ Banking Group —Melbourne VIC
- Full-time
- No degree
5d
Engineering Senior Manager
Commonwealth Bank —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- AWS
Director, Security, Information & Privacy (CISO)
Victoria Police —Melbourne City Centre VIC
- $240,938 - $310,385 a year
- Full-time
- Leadership
- Communication skills
13d
Technical Program Managers (NV2/TSPV) – Intelligence/National Security & Defence – Canberra & Melbourne
Leidos —Melbourne VIC
- Full-time
- Leadership
- Annual leave
Partners in Performance - Manager
Accenture —Melbourne VIC
- Full-time
- Engineering
- Master's degree
- Analysis skills
Director, Security, Information & Privacy (CISO)
Victorian Government —Melbourne VIC
- $240,938 - $310,385 a year
- Full-time
- Leadership
- Communication skills
13d
Senior Planner/Scheduler
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Master's degree
- Analysis skills
- Health insurance
- Parental leave
1d
Security Operations Orchestration Manager
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Analysis skills
- AI
- Annual leave
- Parental leave

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Senior Service Delivery Manager Melbourne, Victoria

Bupa -
Melbourne VIC

Apply Now

Job Details

4 days ago

Benefits

Insurance services

Qualifications

IT governance
ITIL Certification
Management
IT service management
Analysis skills
Financial services
Leadership
Communication skills

Full Job Description

Job ID

61809

Job Purpose

As a Senior Service Delivery Manager, you will provide strategic oversight and leadership for end-to-end service delivery and operational excellence across all IT services supporting either BUPA’s Health Insurance or Health Services business units. This role has overall responsibility for ensuring service quality, continuity, and business satisfaction while driving cost-effective, reliable, and customer-focused IT operations.

Key Responsibilities

Lead communication to senior stakeholders during major incidents and assess business impact.
Provide overall leadership in service delivery management, operational governance, and stakeholder engagement.
Act as the single point of accountability for service performance, stability, and business-facing service outcomes.
Identify and manage portfolio-level risks, providing 24/7 leadership during critical incidents.
Define, monitor, and report on service levels (SLAs, XLAs, KPIs).
Lead governance forums and monthly service reviews with senior stakeholders.
Oversee incident, problem, change, and release management processes.
Proactively manage critical incidents and service escalations.
Drive delivery of Service Improvement Plans (SIP) and operational excellence roadmaps.
Coordinate internal and external service providers for end-to-end accountability.
Own service financials including budgeting, forecasting, and cost optimisation.
Ensure compliance with regulatory, risk, security, and audit frameworks.
Lead service continuity and disaster recovery planning and testing.
Build strong relationships with business, technology, and vendor stakeholders.
Provide coaching and mentorship to Associate SDMs and service delivery teams.
Perform other duties reasonably requested by Bupa.

What you’ll need to make it possible

Essential

8–10 years ITSM / Service Delivery Management experience, including 3+ years managing multi-tower services.
ITIL v3 or v4 Foundation certification with deep ITSM expertise.
Strong analytical, data-driven decision-making capability.
Ability to produce actionable reporting for Directors and C-suite executives.
Financial literacy and strong commercial acumen.
Strategic mindset balanced with operational execution strength.
High emotional intelligence and escalation management skills.
Experience in regulated environments such as healthcare, insurance, or finance.
Excellent organisational and communication skills.
Customer-oriented and effective under pressure.
Team-focused with a strong commitment to quality and reliability.

Desirable

Experience working in healthcare and/or financial services environments.
Experience with IT Governance, Risk, and Compliance (GRC).
Strong verbal and written communication skills.
Influential leadership across technical and non-technical teams.
High initiative and ownership in complex, fast-paced environments.
Strong strategic thinking with attention to tactical execution.

Why you’ll love it?
At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world, and we know this starts with delivering our purpose for our people.

Our wellbeing program Viva has been designed to help you to live a healthy and happy life. It includes access to health & general insurance discounts, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. Through Viva you have access to a range of benefits that will help you to maintain your physical, mental, social, digital, environmental and financial wellbeing. As well as a competitive salary, a range of Bupa benefits and flexible working, you’ll be challenged and encouraged to innovate.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

Apply Now

Refine Your Search

senior security program manager jobs in fawkner vic

Senior Service Delivery Manager Melbourne, Victoria

Senior Incident Manager

Senior Manager, Strategic Procurement

Senior SEO & AI Visibility Manager

Senior Manager, Media and Corporate Affairs

Data & Analytics Management Consultant (Senior Consultants/Engagement Manager)

Senior Educator, Advanced Building

Security and Compliance Manager (Australia)

Program Performance Manager

Manager, Medium Security Prisons

Senior Manager, Service Delivery

Senior Project Manager - PERTH

Manager - Security Operations Centre

Engineering Senior Manager

Director, Security, Information & Privacy (CISO)

Technical Program Managers (NV2/TSPV) – Intelligence/National Security & Defence – Canberra & Melbourne

Partners in Performance - Manager

Director, Security, Information & Privacy (CISO)

Senior Planner/Scheduler

Security Operations Orchestration Manager

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