In-Demand Telecommunications engineer Jobs in Parramatta, Nsw

Customer Solutions Engineer
Macquarie Technology Group —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Technician
HighForce —Sydney NSW
- Urgently hiring
Customer Support Engineer-Microwave
Ceragon —North Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Quick Apply
Network Engineer
FinXL —Sydney NSW
- $800 - $900 a day
- Every weekend
- Hybrid work
- Scripting
- Communication skills
3d
Technical Support Engineer
Verkada —Sydney NSW
- Customer service
- Writing skills
- Engineering
- Commuter assistance
- Health insurance
2d
Network Technical Specialist for Infra
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Rotating roster
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
Installation Engineer
Reivernet Group of Companies —Roseville NSW
- Full-time
- No degree
- Communication skills
Quick Apply
Senior Network Engineer
FinXL —Sydney NSW
- Contract
10d
System Engineer RAN OSS
Optus —Macquarie Park NSW
- Management
- Computer Science
- Bachelor's degree
- Parental leave
7d
Senior Network Engineer
Tata Consultancy Services —Sydney NSW
- Azure
- Computer Science
- Engineering
Network Design Engineer
Google —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Systems design
Director - ICT Engineering (APAC)
STACK Infrastructure APAC —Sydney NSW
- Full-time
- Azure
- PMP
- Construction experience
Quick Apply
13d
Associate SD WAN Implementation Architect
Vocus —North Sydney NSW
- Full-time
- Hybrid work
- Scripting
- Parental leave
- Fuel discount
Quick Apply
2d
Sales Engineer
LiveU —Castle Hill NSW
- Computer Science
- Engineering
- Bachelor's degree
Quick Apply
Senior Active Directory Engineer
FinXL —North Sydney NSW
- $700 - $800 a day
- Contract
- Hybrid work
- Leadership
9d
L4 Senior Network Engineer
FinXL —Sydney NSW
- Contract
- Communication skills
Ground Terminal Tech Operations Engineer, Amazon Leo Ground Systems
Amazon Kuiper Australia Pty Ltd —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Scripting
Senior Systems Engineer
Optus —Sydney NSW
- Software development
- Communication skills
- SDLC
- Parental leave
Transmission Line Design Engineer
Enerven —Macquarie Park NSW
- Full-time
- Research
- Relocation assistance
- Health insurance
Network Engineer
Cuscal —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AWS
Quick Apply
3d

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Customer Solutions Engineer

Macquarie Technology Group -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

CCNP
CCNA
JNCIA
BGP
WAN
Telecommunication
AI
Communication skills

Full Job Description

About Us

There’s something special about working for a company like Macquarie Telecom. We’re not the biggest in the industry, where you’re just a number. We’re not tiny enough that you’ve never heard of us. We’re in that sweet spot where we’re strong enough to punch above our weight. And we definitely do! Because of this, you have the opportunity to make a difference.

The Opportunity

At Macquarie Technology Group, we're not your typical technology company. We're Australia's data centre, cloud, cyber security and telecom provider for mid-market and enterprise customers, and we're growing.

We're looking for a Customer Solutions Engineer to join our Telecom Service Delivery team. This is a hands-on technical role responsible for the design, technical approval, implementation and delivery of customer solutions across our networking, voice, security and data services portfolio.

Working closely with Project Managers, customers, vendors and engineering teams, you'll own the technical outcome from post-sales through to operational handover. You'll play a key role in ensuring customer solutions are delivered to the highest standards while providing a great customer experience throughout the project lifecycle.

This role is ideal for someone who enjoys solving complex technical challenges, working directly with customers and designing managed secure network solutions across a broad range of SD-WAN, cloud, DR, voice, security technologies and access networks.

What You'll Be Doing.

Reviewing and approving customer solutions to ensure they are technically sound and deliverable.

Producing detailed solution designs and supporting non-standard customer requirements.

Delivering secure networking, SD-WAN, voice and security solutions for enterprise customers.

Managing projects through implementation, testing and operational handover.

Supporting customer projects across SD-WAN, Cloud, SIP, SWG, ZTNA, DLP, CASB and broader Telco technologies.

Working directly with customers to validate requirements, coordinate implementation activities and conduct testing.

Collaborating with Project Managers, Service Assurance, Product, Architecture and Operational teams to ensure successful customer outcomes.

Maintaining accurate technical documentation and solution records.

Providing technical leadership and guidance to internal and external stakeholders.
Driving continuous improvement across delivery processes and customer environments. Using AI, scripting and automation is strongly encouraged.

About You.

A hands-on engineer who enjoys designing and delivering customer solutions.

Comfortable working directly with customers and building trusted relationships.

Able to confidently engage both technical and non-technical stakeholders.

Strong problem solver who enjoys troubleshooting complex technical issues.

Highly organised and capable of managing multiple customer projects and priorities.

Demonstrates ownership, accountability and attention to detail.

Naturally curious and committed to continuous learning and technical development.

Calm under pressure and capable of managing critical implementation activities.

Passionate about delivering exceptional customer outcomes.

Required Skills & Experience.

5+ years' experience across telecommunications, networking or infrastructure environments.

Experience delivering customer solutions across enterprise networking and security technologies.

Strong understanding of MPLS, BGP, SD-WAN, security routing and switching technologies.

Hands-on experience provisioning and configuring vendor solutions including Cisco, Juniper, Velocloud, Fortinet or Netskope networking environments.

Experience working with SIP and voice technologies.

Experience deploying and supporting SD-WAN solutions.

Experience configuring and supporting Fortinet firewall technologies.

Strong troubleshooting and problem-solving capability.

Excellent written and verbal communication skills.

Experience working directly with customers in a project delivery environment.

CCNA, JNCIA, CCNP, JNCIS or equivalent networking certifications.

Why Join Macquarie Telecom?

You'll join a team that values technical excellence, ownership, collaboration and customer experience. You'll have the opportunity to work across a broad range of networking, voice, security and infrastructure technologies while partnering with some of Australia's leading enterprise and government organisations.

We invest heavily in our people, support ongoing learning and certifications, and provide the opportunity to work on complex customer environments using best in class vendor technologies including Velocloud, Fortinet, Netskope, Cisco and Juniper solutions.

If you're a Network Engineer, Security Engineer, SD-WAN Engineer or Customer Solutions professional looking to take ownership of customer outcomes and build your career with one of Australia's leading technology providers, we'd love to hear from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

telecommunications engineer jobs in parramatta, nsw

Customer Solutions Engineer

Technician

Customer Support Engineer-Microwave

Network Engineer

Technical Support Engineer

Network Technical Specialist for Infra

Installation Engineer

Senior Network Engineer

System Engineer RAN OSS

Senior Network Engineer

Network Design Engineer

Director - ICT Engineering (APAC)

Associate SD WAN Implementation Architect

Sales Engineer

Senior Active Directory Engineer

L4 Senior Network Engineer

Ground Terminal Tech Operations Engineer, Amazon Leo Ground Systems

Senior Systems Engineer

Transmission Line Design Engineer

Network Engineer

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Why Join Macquarie Telecom?

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