In-Demand Technical support Jobs in Moonee Ponds, Vic

IT Service Desk Analyst
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Quick Apply
IT Hardware Technician
A.M.T ELECTRONICS PTY LTD —Melbourne VIC
- $80,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Employee discount
Quick Apply
10d
IT Technical Support Engineer
Multiplex —Melbourne VIC
- Full-time
- Azure
- Management
- Customer service
- Parental leave
IT Support Analyst
Logonests IT —Melbourne VIC
- $76,000 a year
- Childcare
- In-person
- Employee discount
- Professional development assistance
Quick Apply
5d
Information Technology Service Desk analyst (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Management
- Microsoft Office
Quick Apply
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
Computer Network Support
Medical iT —Melbourne VIC
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Desktop Support Officer
Australia’s Academic and Research Network (AARNet) —Melbourne VIC
- Full-time
- Annual leave
- Parental leave
Service Desk Analyst
Brennan IT —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
13d
IT Support Engineer – Managed IT Services
Medical iT —Melbourne VIC
- Full-time
- Azure
- Customer service
- Administrative experience
IT Support Technician
City Cable Australia —Box Hill VIC
- $65,000 - $70,000 a year
- Full-time
- English
- Education
- In-person
Quick Apply
IT Support Administrator
Medical iT —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
Service Desk Analyst
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
2d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
KMD Brands - ANZ Technical Support Specialist
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —South Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee discount
6d
IT Infrastructure Support Analyst
Infosys —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
13d
ICT Product Specialist
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Organisational skills
10d

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technical support jobs near moonee ponds, vic

IT Service Desk Analyst

MedHealth -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Parental leave
Employee assistance program
Employee discount
Salary packaging
Insurance services

Qualifications

Microsoft Office
ITIL
Application support
Communication skills

Full Job Description

Company Description

MedHealth are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are working with to build a better life through work and health.

Job Description

At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers. The Service Desk Support Team is the first touchpoint for all Technology related calls and tickets. Reporting to the Service Desk Team Leads, your ability to work under pressure, troubleshoot and diagnose issues coupled with great communication will be key to your success.

Key Duties

Ensure all calls are answered within a specified period
Provide a first-class service through to resolution within agreed SLAs
Document and maintain accurate records of support activities and troubleshooting
Assist in investigating, analysing and resolving hardware problems including performing hardware repairs, maintenance, technical assistance and support on all computing equipment and peripherals
Carry out activities related to user account management such as creating, changing and deleting user accounts
Troubleshoot and resolve issues related to network and printers
Provide remote and on-site support as required by the business

Qualifications

To be considered for the position you will be a customer focused experienced IT Service Desk Analyst with the following experience and attributes:

1 years of working on a technical service desk or similar support environment
Experience with Freshworks or similar ticketing system
High level of experience in Office 365 applications support
Experience with Windows Server for items such as Active Directory, Print Services etc
Sound understanding of ITIL practices
Experience using Pure Cloud or similar phone systems
Experience in Office 365 applications support
Able to work in high growth businesses, with high volumes of data & information and ever-changing needs
Exceptional attention-to-detail
Great interpersonal and Communication skills

Additional Information

So why be part of the MedHealth Group?

We offer hybrid working arrangements
Employee discounts for health insurance, gyms, pools and travel club
Novated leasing and salary sacrificing
Paid parental leave
Purchased Leave (up to 4 weeks)
Employee Assistance Program

Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.

** We will not be able to support international applicants for this role.

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

Quick Apply

Refine Your Search

technical support jobs in moonee ponds, vic

IT Service Desk Analyst

IT Hardware Technician

IT Technical Support Engineer

IT Support Analyst

Information Technology Service Desk analyst (Australia)

Service Desk Analyst

Computer Network Support

TIM Engineer / Desktop Support Engineer

Desktop Support Officer

Service Desk Analyst

IT Support Engineer – Managed IT Services

IT Support Technician

IT Support Administrator

L1 Helpdesk Technician (VIC)

Service Desk Analyst

ICT System and Field Technician

IT Support Engineer (Field)

KMD Brands - ANZ Technical Support Specialist

IT Infrastructure Support Analyst

ICT Product Specialist

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