In-Demand It support Jobs in Newstead, Qld

IT Support Specialist
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
- Employee assistance program
- Employee discount
1d
System Administrator
Charlton Brown PTY LTD —Brisbane QLD
- $95,000 - $100,000 a year
- Full-time
- Azure
- Management
- Computer Science
Quick Apply
2d
Service Desk Technician
Hatch —Brisbane QLD
- Microsoft Office
Quick Apply
8d
IT Help Desk Officer
Piper Alderman Management —Brisbane QLD
- Full-time
- Parental leave
Senior IT Support Technician
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- CRM software
- Salesforce
- No degree
- Employee assistance program
- Employee discount
Technical Support Officer - Vepa Labs
Vepalabs —Murarrie QLD
- Full-time
- Blood sampling
- Customer service
- Microsoft Office
Quick Apply
IT Support Engineer
Sentrian —Brisbane QLD
- Full-time
Control Systems Support Engineer
KION Group AG —Acacia Ridge QLD
- Full-time
- Engineering
- Communication skills
- Health insurance
- Parental leave
Systems Administrator
Boeing —Brisbane QLD
- Hybrid work
- Management
- Administrative experience
- Education
- Tuition reimbursement
- Annual leave
1d
Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
11d
Systems Administrator
Redpath Mining —Eagle Farm QLD
- Full-time
- Life insurance
IT Field Technician
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management
System Application Support Engineer
NTT —Brisbane QLD
- Contract
- Laboratory experience
- Manufacturing
Quick Apply
8d
Systems Administrator
Accenture —Brisbane QLD
- Full-time
- Azure
- Management
- DevOps
Training System Admin / Operator, ILS2
Yorktown Systems Group —Brisbane QLD
- Full-time
- Associate degree
ICT Procurement and Contract Specialist
Queensland Government —Brisbane QLD
- Analysis skills
- Communication skills
- Negotiation
14d
Technical Support (BMS & Controls) | Brisbane
Katz Recruitment —Brisbane QLD
- Full-time
- Mechanic experience
- Customer service
- Office
Quick Apply
14d
ICT Infrastructure Engineer
Goodstart Early Learning —Murarrie QLD
- Full-time
- Azure
- Management
- Scripting
- Gym membership
Procurement Specialist - ICT
National Heavy Vehicle Regulator —Brisbane QLD
- From $135,995.90 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
- Health insurance
ATS Service Desk Team Lead - APAC
Applied Medical —Geebung QLD
- Full-time
- Management
- Software troubleshooting
- Research
- Employee assistance program

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IT Support Specialist

Fitness and Lifestyle Group -
West End QLD

Apply Now

Job Details

Full-time
1 day ago

Benefits

Employee assistance program
Employee discount
Gym membership

Qualifications

Jira
System administration
Azure
Customer service
Certificate III
Microsoft Exchange
Administrative experience
Confluence
IT support
Communication skills
Information Technology

Full Job Description

About Fitness & Lifestyle Group

Fitness & Lifestyle Group ( FLG) is Asia Pacific's largest group of corporately owned health and wellness clubs — 310+ locations, 600,000+ members, and five of the region's most recognised fitness brands: Fitness First Australia, Goodlife Health Clubs, Jetts Fitness, Zap Fitness and Barry's .

We're headquartered in Australia with regional offices across South East Asia, and we're on a mission to help our global community live stronger, happier lives.

The opportunity:

Fitn e ss & Lifestyle Group (FLG) are thrilled to present an exceptional opportunity for a customer-centric IT Support Specialist to join our dynamic and innovative IT Service & Support team on a permanent, full-time basis. This role is based in our modern, open-plan support office in the vibrant heart of South Brisbane.

As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our information technology network, applications, and desktop equipment. Through incident, problem, and service request management, you will leverage your extensive L1/L2 experience to provide top-tier support to various internal stakeholders. Your ability to deliver outstanding customer service, coupled with your quick-thinking problem-solving skills, will be essential in resolving desktop and application issues efficiently and effectively.

Join us and be part of a team that values collaboration, innovation, and excellence in IT service support. This is more than just a job , it's an opportunity to grow, excel, and make a significant impact.

Key duties and responsibilities include:

Manage and take ownership of IT request tickets through the entire lifecycle while updating relevant teams

Provide exceptional customer experience via phone, chat and self-service to trouble-shoot solutions for hardware and operating systems issues that affect our users

Act as an escalation point for L evel 1 and 2 support

Run Major Incident Protocols as required

Provide hands on support to Staff at our West End support office

Working with the Service Desk Team Lead to identify and propose system enhancements and improvements

Provide after-hours support as part of an on-call roster

To be successful in this role, you will:

Be proactive in nature with the ability to work autonomously whilst being an engaging and collaborative team player

Genuinely enjoy working as part of a team in the office, developing strong working relationships across multiple departments.

Have a strong customer centric approach with excellent oral and written communication skills to problem solve and support users with varying technical abilities

Essential skills / experience:

A few years experience in a similar system administration or ICT Support role/Tertiary qualifications in Information Technology (or equivalent professional experience)

Strong knowledge and experience of Microsoft Stack applications and tools including Microsoft 365, Exchange, Azure and Endpoint Manager

Strong diagnostic, problem-solving, and documentation skills.

Be proactive in nature with the ability to work autonomously whilst being an engaging and collaborative team player

Have a strong customer centric approach with excellent oral and written communication skills to problem solve and support users with varying technical abilities

Managed Service Provider (MSP) experience

Desirable experience:

Certificate III in IT or similar qualification

MS-900 or CompTia ++ equivelant

Atlassian Admin Experience

Exposure to the Atlassian Stack (Jira, Confluence)

Managed Service Provider (MSP) experience highly desirable

Retail/Leisure industry knowledge and experience

In return we offer you

Complementary all access Goodlife Gym Membership, plus one for a friend
FLG is committed to promoting a healthy work-life balance. We offer a hybrid work model, mixing 60/40 office (Monday, Tuesday and Thursday) and work-from-home responsibilities.
Modern open-plan office with onsite cafe and complimentary barista coffee
Anniversary leave days and additional complimentary memberships through FLG's Recognition of Service Program
Be recognised and rewarded by your peers for living our values with FLG's People's Champion awards
Enjoy exclusive employee discounts with industry leading fitness, travel, fashion and retail brands through FLG's partner discount program
Employee Assistance Program

Our commitment to diversity & inclusion

At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.

Apply Now!

Apply Now

Refine Your Search

it support jobs in newstead, qld

IT Support Specialist

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IT Support Engineer

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System Application Support Engineer

Systems Administrator

Training System Admin / Operator, ILS2

ICT Procurement and Contract Specialist

Technical Support (BMS & Controls) | Brisbane

ICT Infrastructure Engineer

Procurement Specialist - ICT

ATS Service Desk Team Lead - APAC

I want to receive the latest job alert for it support in newstead, qld

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