In-Demand Operations manager Jobs in Darra, Qld

Team Leader - Operations
McMillan Shakespeare —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Customer service
- Leadership
- Parental leave
Operations Executive – Building Management
Mosaic Property Group —Brisbane QLD
- Management
- Microsoft Office
- Communication skills
Research and Operations Manager - Southern QLD
National Agri-Solutions —Brisbane QLD
- Full-time
- Management
- Analysis skills
IT Service Delivery & Technical Operations Manager
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Management
- AWS
- Work from home
Production Manager
Queensland Government —Brisbane QLD
- Manufacturing
- Leadership
- Communication skills
Head of Operations
Gardenia Early Learning —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
Quick Apply
Operations Team Leader - Deposit and Payments
Macquarie Group Limited —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Assistant Centre Manager
Affinity Education Group —Brisbane QLD
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
Delivery Operations Manager, Pinkenba
Tesla —Pinkenba QLD
- Weekend availability
- Sales
- Bachelor's degree
- Manufacturing
Vehicle Inspector/Operations Officer - Brendale
Pickles Auctions —Brisbane QLD
- Full-time
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
Operations Supervisor
Northline —Brisbane QLD
- Full-time
- Management
- Microsoft Office
- Supervising experience
- Employee assistance program
Pharmacy Operations Manager
Ramsay Pharmacy —Brisbane QLD
- Full-time
- Management
- Patient care
- Leadership
Quick Apply
14d
Architecture Operations and Governance Manager
WorkCover Queensland —Brisbane QLD
- Full-time
- Computer science
- Analysis skills
- No degree
4d
Centre Manager
CBRE —Brisbane QLD
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
Manager Procurement Midstream Operations and CCS
Santos Ltd —Brisbane QLD
- Management
- Communication skills
- Negotiation
4d
Cleaning Operations Supervisor - QLD Metro/East
City FM Australia —Coorparoo QLD
- Full-time
- Management
- Customer service
- Maintenance
Quick Apply
Co Centre Manager | Berrinba
Bluebird Early Education —Berrinba QLD
- Part-time
- Management
- Bachelor's degree
- First Aid Certification
- Paid training
- Employee discount
Lottery Operations Team Lead
Surf Life Saving Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- No degree
- Budgeting
Quick Apply
Manager, Card Business Development & Operations
Binance —Brisbane QLD
- Remote
- Data analysis skills
- AI
Quick Apply
Technical Operations Supervisor
Heidelberg Materials —Pinkenba QLD
- Full-time
- Laboratory
- Management
- Laboratory experience
- Parental leave
- Employee discount
6d

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Team Leader - Operations

McMillan Shakespeare -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Parental leave
Paid volunteer leave

Qualifications

Management
Customer service
Leadership
Communication skills
Time management

Full Job Description

Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.

This is an opportunity for a 12 month contract.

Here’s how you will make a difference in this role…

This role is responsible for successfully managing and leading a team of Customer Care Advisors towards the achievement of KPI objectives. Along with the management of real-time queues, the Team Leader is responsible for the professional development of their teams through the provision of coaching, staff training and performance management.

The position also contributes to the improvement in operational efficiency through the identification of process improvement opportunities and where required coordinate and project manage the implementation of key projects.

At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:

Manage a team towards achieving team based and individual KPIs (including operational, customer service and where applicable sales metrics) and behaviours, conducting one on one and team meetings to assist in the development of a high performing team.

Manage workflow and real time queues via the allocation of tasks, monitoring of productivity/QA and amending of Workforce Planning schedules as required.

Manage escalated and complex customer queries ensuring resolution in a timely manner

Conduct customer service quality assessments and provide feedback to team members.

To be considered for this role you will have the following:

Exceptional people management and development skills including performance management

Strong problem solving skills ensuring issues are efficiently and effectively resolved to the satisfaction of the customer/ stakeholder.

Demonstrated commitment to customer service and continuous improvement

Excellent time management skills with the ability to multi-task and prioritise tasks according to strict timelines

A high level of communication and interpersonal skills

What we can offer you:

· Strong culture and the support of a values-based recognition program

· Novated leasing benefits and discounts

· 12 weeks paid parental leave

· Comprehensive learning and development opportunities to support your career growth

· Sonder digital wellbeing platform , providing personalised support 24/7, plus annual flu vaccinations

· Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

· Exempt Employee Share Plan

· Volunteer leave & Career break

· MMS Rewards program

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.

· We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.

· We value the skills and attributes veterans can bring to our organisation.

· We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]

Apply Now

Refine Your Search

operations manager jobs in darra, qld

Team Leader - Operations

Operations Executive – Building Management

Research and Operations Manager - Southern QLD

IT Service Delivery & Technical Operations Manager

Production Manager

Head of Operations

Operations Team Leader - Deposit and Payments

Assistant Centre Manager

Delivery Operations Manager, Pinkenba

Vehicle Inspector/Operations Officer - Brendale

Operations Supervisor

Pharmacy Operations Manager

Architecture Operations and Governance Manager

Centre Manager

Manager Procurement Midstream Operations and CCS

Cleaning Operations Supervisor - QLD Metro/East

Co Centre Manager | Berrinba

Lottery Operations Team Lead

Manager, Card Business Development & Operations

Technical Operations Supervisor

I want to receive the latest job alert for operations manager in darra, qld

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