In-Demand Support analyst Jobs in Croydon Vic

IT Support Analyst
AMA Group —Rowville VIC
- Full-time
- Microsoft Outlook
- Management
- IT
3d
Financial Analyst - Supply Chain
Newell Brands —Scoresby VIC
- Microsoft Excel
- Management
- Analysis skills
Quick Apply
SAP - Supply Chain Support Analyst - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
- Parental leave
- Employee assistance program
7d
ICT Business Analyst
SkillQuest —Mount Waverley VIC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Professional development assistance
Quick Apply
3d
Commercial Analyst
TIG Freight Management —Hawthorn East VIC
- Full-time
- Hybrid work
- Finance
- Bachelor's degree
- Business
- Free parking
- Parental leave
Quick Apply
Business Analyst/Informatics - Pathology
Austin Health —Heidelberg VIC
- Laboratory
- Microsoft Excel
- Data analysis skills
- Health insurance
14d
Forecast Analyst
Kmart —Chadstone VIC
- Microsoft Excel
- Data analysis skills
- Manufacturing
- Parental leave
Assistant Vice President, Markets Support Analyst (Global Markets Operations Risk & Control 2IC), Australia, Global Markets Operations
Bank of America —Melbourne VIC
- Full-time
Functional Analyst - Supply Chain
Officeworks —Chadstone VIC
- ERP systems
- SQL
- Analysis skills
- Employee assistance program
Contract Optimisation Analyst
Officeworks —Chadstone VIC
- Contract
- Microsoft Excel
- SQL
- In-person
- Employee assistance program
3d
eHealth Clinical Analyst (Care@Home/Outpatients)
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Annual leave
Organization and Methods Analyst (Pricing & Commercial Analytics)
MAHLE GmbH —Melbourne VIC
- Full-time
- Microsoft Excel
- ERP systems
- Finance
ITSM Support Analyst
Bunnings —Hawthorn East VIC
- Full-time
- Management
- Analysis skills
- Agile
- Parental leave
Performance Analyst, Pricing & Costing
Deakin University —Burwood VIC
- $110,171 - $121,309 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- University
- Parental leave
Data Integration Engineer
Leidos —Scoresby VIC
- Full-time
- Computer science
- Azure
- Computer Science
- Annual leave
6d
Senior Network Design Analyst
Bunnings —Hawthorn East VIC
- Full-time
- Microsoft Excel
- SQL
- Café
- Parental leave
Financial Analyst / Management Accountant
Bialik College —Hawthorn VIC
- Full-time
- Microsoft Excel
- Annual leave
- Employee assistance program
13d
Senior Commercial Analyst
Bapcor —Mount Waverley VIC
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Finance
- Parental leave
Quick Apply
Senior Business Analyst - Fulfilment (15 Month Fixed Term Contract)
Kmart —Chadstone VIC
- Contract
- Agile
- Employee stock purchase plan
Data Warehouse Architect
Leidos —Scoresby VIC
- Full-time
- Azure
- SQL
- AWS
- Annual leave
6d

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IT Support Analyst

AMA Group -
Rowville VIC

Apply Now

Job Details

Permanent | Full-time
3 days ago

Qualifications

ITIL Certification
Microsoft Outlook
Management
Driver Licence
IT
Communication skills
Intune
Help desk
Mobile devices
VPN

Full Job Description

When you join AMA Group, you’re joining the largest collision repair network across Australia and New Zealand – an ASX-listed organisation with more than 3,200 team members across 140+ locations.

Every year, our teams help get more than 300,000 people and businesses back on the road.

Behind an operation of this scale is a technology environment that keeps thousands of people connected and our sites operating – and that’s where you come in.

We’re looking for an IT Support Analyst to join our IT Service Delivery team, based in Rowville.

If you love solving problems, enjoy helping people and want an IT role where you’ll be exposed to a large, geographically diverse business, this is an opportunity to do much more than sit behind a service desk.

Who is AMA Group?

AMA Group is a leader in the Australian and New Zealand collision repair industry, with operations spanning collision and heavy vehicle repair, automotive parts and workshop consumables, vehicle recycling and specialist automotive services.

Our network includes some of the most recognised businesses in the industry and supports everything from passenger and prestige vehicles through to commercial vehicles, trucks and buses.

We’re a large, complex and constantly evolving organisation – which makes IT an incredibly important part of keeping our people and our business moving.

For someone building a career in IT, that means exposure to the systems, technology and challenges that come with supporting a major multi-site organisation – along with opportunities to learn, develop and grow your career within the Group.

The opportunity

As an IT Support Analyst, you’ll be one of the first people our employees turn to when they need technology support.

And with thousands of employees across a national network, there’s plenty to keep things interesting.

One minute you could be troubleshooting Microsoft 365, the next setting up a new employee, configuring a laptop, resolving a connectivity issue or supporting the technology requirements of a new AMA Group site.

You’ll work alongside our broader IT team to solve problems, keep our people productive and make technology easier for our employees to use.

What you’ll get involved in

Be the first point of contact for IT incidents and service requests
Troubleshoot Windows, Microsoft 365, Teams, Outlook, OneDrive, mobile devices, printers and connectivity
Set up and deploy laptops, computers, mobile devices and other IT equipment
Support employee onboarding, offboarding and access changes
Complete standard administration across Active Directory and Microsoft Entra ID
Troubleshoot Wi-Fi, VPN and basic network connectivity issues
Own support tickets through to resolution and keep users informed along the way
Work with specialist IT teams and external providers to resolve more complex issues
Maintain IT assets, equipment and stock
Develop user guides, knowledge articles and support documentation
Get involved in new site openings, relocations, testing and other IT projects
Identify recurring problems and help us continually improve the employee IT experience

What we’re looking for

Technical capability matters, but so does how you work with people.

You’ll be someone who is curious, practical and enjoys figuring things out. You communicate clearly, take ownership and don’t consider a ticket resolved until the person at the other end is back up and running.

Ideally, you’ll bring:

Experience in an IT Service Desk, Help Desk or end-user support role
Working knowledge of Windows and Microsoft 365
Basic knowledge of Active Directory and Microsoft Entra ID
Confidence setting up and troubleshooting computers, mobile devices, printers and peripherals
An understanding of Wi-Fi, VPN and basic network troubleshooting
Experience with an IT ticketing or service management system
Strong troubleshooting and problem-solving skills
Great communication skills and a genuine customer-service mindset
The ability to prioritise and stay organised in a busy environment
A collaborative attitude and, importantly, a willingness to keep learning
A full driver’s licence and ability to occasionally travel to AMA Group sites

Exposure to Microsoft Intune, ITIL practices or business applications, along with relevant IT qualifications or certifications, is advantageous – but not essential.

Why join AMA Group?

Scale and exposure - You’ll support technology across one of Australia and New Zealand’s largest automotive networks.
Variety - With 140+ locations and thousands of employees, you won’t be solving the same problem every day.
Career development - We’re a large Group with diverse businesses, teams and career opportunities. We want our people to develop and progress.
Get involved - This isn’t just about closing tickets. You’ll have opportunities to contribute to projects, new site openings, technology rollouts and improvements across our network.
Make an impact - When our technology works, our people can do their jobs, and our sites can keep our customers moving.

Ready to go further?

If you’re looking for an IT role where you can build your technical capability, work with great people and gain exposure to a large and diverse business, we’d love to hear from you.

Apply now and start your next chapter with AMA Group.

APPLICATIONS CLOSE - FRIDAY 11 SEPTEMBER 2026

Apply Now

Refine Your Search

support analyst jobs in croydon vic

IT Support Analyst

Financial Analyst - Supply Chain

SAP - Supply Chain Support Analyst - Hybrid

ICT Business Analyst

Commercial Analyst

Business Analyst/Informatics - Pathology

Forecast Analyst

Assistant Vice President, Markets Support Analyst (Global Markets Operations Risk & Control 2IC), Australia, Global Markets Operations

Functional Analyst - Supply Chain

Contract Optimisation Analyst

eHealth Clinical Analyst (Care@Home/Outpatients)

Organization and Methods Analyst (Pricing & Commercial Analytics)

ITSM Support Analyst

Performance Analyst, Pricing & Costing

Data Integration Engineer

Senior Network Design Analyst

Financial Analyst / Management Accountant

Senior Commercial Analyst

Senior Business Analyst - Fulfilment (15 Month Fixed Term Contract)

Data Warehouse Architect

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