In-Demand Data centre security manager, data centre security Jobs in Bulleen Vic

Senior Contact Centre Specialist
Sourceo —Melbourne VIC
- Full-time
- Analysis skills
- Communication skills
- Parental leave
- Employee discount
3d
Data Centre Security Manager , Data Centre Security
Amazon Australia Company Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Analysis skills
- Health insurance
- Employee assistance program
Data Centre Security Manager
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Data Centre Security Manager, Data Centre Security
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Analysis skills
- Health insurance
- Employee assistance program
Manager - Security Operations Centre
ANZ Banking Group —Melbourne VIC
- Full-time
- No degree
3d
Data Centre Security Manager , Data Centre Security
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Negotiation
- Analytics
- Health insurance
- Employee assistance program
Security Operations Centre Manager
Triskele Labs —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- No degree
- Work from home
Quick Apply
6d
Strategy and Insights Manager Melbourne, Victoria
Bupa —Melbourne VIC
- Contract
- Microsoft Excel
- SQL
- Health insurance
5d
Senior Project Manager - Construction , Data Center Planning & Delivery
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Management
- AWS
- Electrical experience
- Health insurance
- Employee assistance program
Data Center Concierge III
Equinix —Melbourne VIC
- Full-time
- Customer service
- AI
- Communication skills
5d
Strategic Account Manager – Data Centres
Johnson Controls —Melbourne VIC
- Full-time
- Management
- Sales
- Salesforce
Project Manager/Senior Project Manager - Data Centers (EOI)
Turner & Townsend —Melbourne VIC
- Full-time
- Writing skills
- HVAC
- Construction experience
Quick Apply
Head of NFR Systems
ANZ Banking Group —Melbourne VIC
- Full-time
- Financial services
3d
Concierge Security, Security
Victorian Government —Melbourne VIC
- $72,189 - $79,753 a year
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
9d
Senior Data Centre Design Manager (Building Services)
WSP —Melbourne VIC
- Bachelor's degree
- No degree
- Construction experience
- Employee stock purchase plan
Senior Site Manager (Data Centres)
Hickory —Southbank VIC
- Management
- Communication skills
- Parental leave
- Employee assistance program
Sales Director - APAC
Slingco —Melbourne VIC
- Hybrid work
- Sales
- Analysis skills
- Business
Quick Apply
8d
Cyber Security Analyst
Teamified —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Scripting
- AI
Quick Apply
2d
24/7 Data Centre Technician - Aboriginal or Torres Strait Islanders
NEXTDC —West Footscray VIC
- Full-time
- Customer service
- Communication skills
- On-the-job training
Quick Apply
Journey Manager (Technical - Sending and Digital)
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Agile
- Work from home
6d

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data centre security manager, data centre security jobs near bulleen vic

Senior Contact Centre Specialist

Sourceo
Melbourne VIC

Apply Now

Job Details

Full-time
3 days ago

Benefits

Parental leave
Employee discount

Qualifications

Analysis skills
ITIL
ServiceNow
Communication skills

Full Job Description

_Only applicants with full Australian Citizenship can be considered for this role, due to security requirements._

_This role can be located in any of our offices: Melbourne, Sydney, or Brisbane._

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We are seeking a Senior Contact Centre Engineer to support and manage critical contact centre platforms for a Federal Government customer. This role is responsible for delivering Level 2/3 operational support across voice, outbound dialling, voice biometrics and analytics platforms, ensuring high system performance, security, and reliability.

You will work across leading technologies including Genesys, Nuance, and analytics platforms, supporting both business-as-usual operations and new capability rollouts. This is a hands-on position where you will troubleshoot complex issues, manage incidents and changes, and contribute to ongoing system optimisation within an Agile and ITIL-aligned environment.

Working closely with customers, internal teams, and multiple service providers, you will play a key role in maintaining service continuity and improving platform performance. You’ll also contribute to automation, knowledge sharing, and continuous improvement initiatives across the team.

This is a customer-facing role within a fast-paced, multi-vendor environment, with on-call responsibilities and after-hours support required.

What You’ll Do

Provide Level 2/3 support across contact centre technologies including Genesys, Nuance voice/biometrics, and analytics platforms
Troubleshoot and resolve complex issues across voice, dialler, and data environments to minimise customer impact
Manage incidents, problems, and changes in line with ITIL processes using ServiceNow or similar tools
Support system deployments, upgrades, patching, and security controls to maintain platform stability and compliance
Collaborate with customers, internal teams, and vendors, acting as a technical point of contact in delivery forums
Drive continuous improvement through automation, documentation, mentoring, and optimisation of contact centre platforms

What You Bring

Strong experience (8–10+ years) working with contact centre technologies such as Genesys Cloud CX / Engage or Nuance speech/IVR platforms
Hands-on knowledge of voice technologies (SIP/RTP) and exposure to voice biometrics solutions
Experience working within ITIL environments, including incident, problem, and change management
Technical capability across Linux/Windows, SQL databases, and scripting (PowerShell or Python)
Strong troubleshooting and analytical skills with the ability to resolve complex technical issues
Excellent communication and stakeholder engagement skills, with experience in customer-facing and multi-vendor environments

The good stuff….

Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [[email protected]](mailto:[email protected]) or call 1800 309 170. We're here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit [https://www.optus.com.au/about/inclusion-diversity](https://www.optus.com.au/about/inclusion-diversity)

Apply Now

Refine Your Search

data centre security manager, data centre security jobs in bulleen vic

Senior Contact Centre Specialist

Data Centre Security Manager , Data Centre Security

Data Centre Security Manager

Data Centre Security Manager, Data Centre Security

Manager - Security Operations Centre

Data Centre Security Manager , Data Centre Security

Security Operations Centre Manager

Strategy and Insights Manager Melbourne, Victoria

Senior Project Manager - Construction , Data Center Planning & Delivery

Data Center Concierge III

Strategic Account Manager – Data Centres

Project Manager/Senior Project Manager - Data Centers (EOI)

Head of NFR Systems

Concierge Security, Security

Senior Data Centre Design Manager (Building Services)

Senior Site Manager (Data Centres)

Sales Director - APAC

Cyber Security Analyst

24/7 Data Centre Technician - Aboriginal or Torres Strait Islanders

Journey Manager (Technical - Sending and Digital)

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