In-Demand Case manager Jobs in Strathpine, Qld

Manager Financial Crime Fraud and Scams
Great Southern Bank —Brisbane QLD
- Analysis skills
- Financial services
- Leadership
- Work from home
Super & Life Admin Officer
EML —Brisbane QLD
- Full-time
- Databases
- Administrative experience
- Case management
- Work from home
- Parental leave
4h
Manager – Global Mobility Advisory
KPMG Australia —Brisbane QLD
- Full-time
- Hybrid work
- Master's degree
- Business development
- Leadership
- Parental leave
Quick Apply
6h
Senior Manager – Global Mobility Advisory
KPMG —Brisbane QLD
- Full-time
- Master's degree
- Business development
- Leadership
- Parental leave
1h
Principal Project RAMS Manager
Hitachi —Brisbane QLD
- Full-time
- Engineering
- In-person
10d
Senior Consultant/ Assistant Manager, Project & Infrastructure Advisory (Expressions of Interest)
BDO —Brisbane QLD
- Full-time
- Business development
- Organisational skills
- Business
- Health insurance
- On-the-job training
Key Account Manager - Customer Growth (AU)
Askable —Fortitude Valley QLD
- Research
- IT
- AI
- Annual leave
10d
Senior Customer Development Manager
Actionstep —Milton QLD
- $140,000 - $150,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick Apply
Principal Project RAMS Manager
Hitachi Rail —Brisbane QLD
- Full-time
- Engineering
- In-person
10d
Manager - Energy Advisory
KordaMentha —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
10d
Team Manager - Outbound (PM Shift)
Wesfarmers Health —Brisbane QLD
- Monday to Friday
- Management
- Senior Secondary Certificate of Education
- No degree
- Employee assistance program
11d
Client Manager, APAC
Symplicity Corporation —Brisbane QLD
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Business Analyst
Auto & General Holdings —Toowong QLD
- Temporary
- Writing skills
- No degree
- Agile
- Work from home
- Parental leave
Quick Apply
Strategy and Value Manager
BDO —Brisbane QLD
- Full-time
- Finance
- Business development
- Analysis skills
- Health insurance
- On-the-job training
Senior Manager – Global Mobility Advisory
KPMG Australia —Brisbane QLD
- Full-time
- Hybrid work
- Master's degree
- Business development
- Leadership
- Parental leave
Quick Apply
6h
Health Safety & Wellbeing Advisor
Millennium —Murarrie QLD
- Full-time
- Hybrid work
- Employee assistance program
Technical Specialist
EML —Brisbane QLD
- Full-time
- Customer service
- Leadership
- Communication skills
- Work from home
- Parental leave
Content Marketing Manager
aXcelerate —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Sales
- Marketing
- Employee assistance program
- Gym membership
Quick Apply
Senior Project Manager
Turner & Townsend —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
1d
Clinical Nurse Consultant - Endoscopy Case Manager
Queensland Government —Brisbane QLD
- Nursing
13d

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Manager Financial Crime Fraud and Scams

Great Southern Bank -
Brisbane QLD

Apply Now

Job Details

Benefits

Work from home

Qualifications

Analysis skills
Financial services
Leadership
Communication skills

Full Job Description

You'll play a key role in strengthening Great Southern Bank's financial crime capability by leading complex investigations, driving continuous improvement and partnering across the business to enhance fraud prevention strategies and controls.

You'll make an impact by:

Leading, coaching and developing a high-performing team of Fraud and Scams Analysts to deliver exceptional customer outcomes.
Overseeing day-to-day fraud and scam operations, ensuring service levels, quality standards and operational targets are consistently achieved.
Providing leadership on complex fraud and scam investigations, including card fraud, identity theft, application fraud, mule accounts and customer scam matters.
Supporting the effective management of customer complaints, escalations and high-risk cases with empathy and professionalism.
Monitoring team performance, case allocation and productivity to ensure efficient workflow management.
Ensuring investigations are completed in line with regulatory obligations, internal policies and operational standards.
Building strong relationships across Risk, Operations, Technology, Contact Centre and Branch teams to strengthen fraud prevention and response.
Using data, reporting and trend analysis to identify emerging risks and recommend improvements.
Driving continuous improvement initiatives that enhance fraud detection, investigation processes and operational efficiency.

Do things differently with us

At Great Southern Bank, we put our customers at the heart of everything we do. We're looking for an experienced leader who thrives in a fast-paced environment and is passionate about protecting customers from financial crime.

To succeed in this role, you'll have:

Experience leading fraud, scams or financial crime operations within banking or financial services.
Strong people leadership skills with the ability to coach, develop and motivate high-performing teams.
Expertise in fraud investigations, risk assessment and financial crime operations.
A sound understanding of fraud and scam typologies, regulatory obligations and investigation best practice.
Strong analytical and problem-solving skills with excellent attention to detail.
The ability to make confident decisions in a fast-paced, high-volume environment.
Excellent communication and stakeholder management skills, with the ability to influence across the business.
A continuous improvement mindset with experience identifying operational efficiencies and process enhancements.
Relevant qualifications in financial crime, law, business or a related discipline are desirable.

Why Great Southern Bank?

Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, including:

Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
Helping you achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services, including savings and transaction accounts, insurance, home loans and more!

Imagine working for a bank that truly helps people. You can.

Questions? Please contact our Talent Acquisition team at [email protected].

#LI-Hybrid

Apply Now

Refine Your Search

case manager jobs in strathpine, qld

Manager Financial Crime Fraud and Scams

Super & Life Admin Officer

Manager – Global Mobility Advisory

Senior Manager – Global Mobility Advisory

Principal Project RAMS Manager

Senior Consultant/ Assistant Manager, Project & Infrastructure Advisory (Expressions of Interest)

Key Account Manager - Customer Growth (AU)

Senior Customer Development Manager

Principal Project RAMS Manager

Manager - Energy Advisory

Team Manager - Outbound (PM Shift)

Client Manager, APAC

Business Analyst

Strategy and Value Manager

Senior Manager – Global Mobility Advisory

Health Safety & Wellbeing Advisor

Technical Specialist

Content Marketing Manager

Senior Project Manager

Clinical Nurse Consultant - Endoscopy Case Manager

I want to receive the latest job alert for case manager in strathpine, qld

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