In-Demand Support officer Jobs in Gold Coast, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Court Services Officer
Queensland Government —Gold Coast QLD
- Temporary
Roster Support Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Customer service
- Microsoft Office
Patient Experience & Complaints Officer
Ramsay Health Care —Benowa QLD
- $62.29 - $67.02 an hour
- Part-time
- Management
- Patient care
- Organisational skills
- Free parking
- Referral program
2h
Human Resources Officer - Schools - Southport Special School
Queensland Government —Gold Coast QLD
- Temporary
5d
Business Support Officer (Radiology)
Queensland Government —Gold Coast QLD
- Full-time
13d
Director of Clinical Training
Queensland Government —Gold Coast QLD
- Overtime
- Private practice
- Medicine
- Employee assistance program
10d
Strata Manager
Bright & Duggan Property Group —Southport QLD
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Communication skills
- Employee assistance program
- Referral program
Quick Apply
2h
Community Infrastructure Planning Officer
City of Gold Coast —Bundall QLD
- From $111,401 a year
- Full-time
- Hybrid work
- Management
- Conflict management
- Budgeting
- Work from home
Senior Contract Management Officer
City of Gold Coast —Bundall QLD
- $101,616 - $108,140 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
7d
Maintenance Manager
Travel + Leisure Co. —Surfers Paradise QLD
- Weekend availability
- Maintenance
- Resort
- Professional development assistance
Quick Apply
14d
Senior Technical Officer, Bond Institute of Health and Sport
Bond University —Robina QLD
- $90,587.42 a year
- Full-time
- University
- Communication skills
- Free parking
- Work from home
7d
Registered Midwife (Maternity Services)
Queensland Government —Gold Coast QLD
- Temporary
- Bachelor's degree
11d
Finance Officer
langhamhotelsgoldcoast —Gold Coast QLD
- Full-time
- No degree
- Communication skills
- Hotel experience
- Employee assistance program
5d
IT Support Officer - Broadbeach, QLD
Ignite —Broadbeach QLD
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
3d
Senior Procurement Officer
GCPHN —Robina QLD
- $107,601 - $117,137 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Bachelor's degree
- Free parking
- Annual leave
Quick Apply
5d
Clinical Trainer - Enrolled or Registered Nurse
CPL - Choice, Passion, Life —Mermaid Beach QLD
- Full-time
- Communication skills
Quick Apply
5d
Enrolled Nurse - Cardiac Surgical
Ramsay Health Care —Tugun QLD
- Part-time
- Communication skills
- Referral program
Quick Apply
Implementation Officer – Financial Planning
Septennial Group —Surfers Paradise QLD
- Full-time
- CRM software
- Organisational skills
- Communication skills
Quick Apply
Retail Security Officer - HVTO - High Visibility Tactical Officer
Constant Security —Broadbeach QLD
- CPR Certification
- First Aid Certification
- Employee assistance program

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

support officer jobs in gold coast, qld

Customer Contact Officer

Court Services Officer

Roster Support Officer - Expression of Interest

Patient Experience & Complaints Officer

Human Resources Officer - Schools - Southport Special School

Business Support Officer (Radiology)

Director of Clinical Training

Strata Manager

Community Infrastructure Planning Officer

Senior Contract Management Officer

Maintenance Manager

Senior Technical Officer, Bond Institute of Health and Sport

Registered Midwife (Maternity Services)

Finance Officer

IT Support Officer - Broadbeach, QLD

Senior Procurement Officer

Clinical Trainer - Enrolled or Registered Nurse

Enrolled Nurse - Cardiac Surgical

Implementation Officer – Financial Planning

Retail Security Officer - HVTO - High Visibility Tactical Officer

I want to receive the latest job alert for support officer in gold coast, qld

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