Build a long-term financial services career in Perth with the backing of a global leader.
At MUFG Pension & Market Services, you can grow your career in Australia’s leading superannuation administration business — without leaving Perth. Enjoy the stability and career pathways of a global organisation, work with nationally recognised super funds, and gain exposure to complex financial services from right here in WA. Join a diverse, supportive team and develop valuable industry skills in a business committed to growing its presence and capability in Perth.
About the Role
This is an excellent opportunity for an entry-level or intermediate administrator looking to build a career within financial services and superannuation administration.
Working within our Administration Division, you will support the administration of superannuation products and ensure members receive high-quality service in line with client and trustee requirements. The role focuses on processing administration activities, maintaining member records, handling communications, and supporting accurate and timely outcomes for members.
Full training will be provided, making this a great opportunity for candidates with administration, data entry, or processing experience looking to enter the superannuation industry.
Key Responsibilities
- Process superannuation administration tasks accurately and within agreed service standards.
- Complete account maintenance, member updates, and payment processing activities.
- Review and verify administration transactions to ensure accuracy and compliance.
- Establish and maintain member and pension accounts while updating records and databases.
- Investigate and resolve processing issues, escalating complex matters where required.
- Work collaboratively with administration teams and contact centre colleagues to deliver positive member outcomes.
- Maintain compliance with relevant superannuation legislation, policies, and procedures.
- Contribute to continuous improvement initiatives and identify opportunities to enhance productivity and service delivery.
About You
We're looking for a detail-oriented and motivated individual who enjoys working in a fast-paced processing environment.
Ideally, you will have:
- Previous administration, processing, or data entry experience.
- Strong attention to detail and a commitment to accuracy.
- Well-developed organisational and time management skills.
- Strong written and verbal communication skills.
- The ability to learn new systems, processes, and legislation.
- Intermediate Microsoft Office skills, particularly Word and Excel.
- A proactive approach to problem-solving and continuous improvement.
- Experience within financial services or superannuation administration will be highly regarded but is not essential.
Some of our Employment Benefits
- Flexible Working – hybrid model enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
- Novated Car Leasing
Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to Apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
