In-Demand Services coordinator Jobs in Paralowie, Sa

AI Optimisation Coordinator
Journey Beyond —Adelaide SA
- Customer service
- Salesforce
- AI
- Parental leave
- Employee assistance program
Quick Apply
NDIS Support Coordinator and Psychosocial Recovery Coach
Evina Connect —Greater Adelaide SA
- $55 - $60 an hour
- Contract
- Remote
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
4d
Office and Client Coordinator - Adelaide
Knowmore Legal Service —Adelaide SA
- Full-time
- Microsoft Office
- Administrative experience
- Time management
- Employee assistance program
Quick Apply
Social Work and Support Coordinator Contractor
Evina Connect —Greater Adelaide SA
- $96 - $106 an hour
- Remote
- Working with children
- Education
- Bachelor's degree
- Work from home
- Professional development assistance
Quick Apply
Workforce Planning Officer, Part Time
Adelaide Venue Management (AVM) —Greater Adelaide SA
- Part-time
- Restaurant
- Time management
Compliance Coordinator
BET Care Group —Greater Adelaide SA
- Full-time
- Writing skills
- Analysis skills
- Organisational skills
Quick Apply
Customer care Coordinator- Unley Park
WSA APAC —Unley Park SA
- Monday to Friday
- Customer service
- Administrative experience
- Clinic
- Parental leave
- Employee assistance program
Quick Apply
14d
Hospitality Coordinator
Bolton Clarke —Greater Adelaide SA
- Part-time
- Leadership
- Kitchen experience
- Health insurance
- Employee assistance program
Branch Administrator & Sales Coordinator
Crown Equipment —Wingfield SA
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Quick Apply
Domiciliary Support Officer
SA Health —Adelaide SA
- $64,194 - $67,154 a year
- Part-time
- Microsoft Office
- Annual leave
- Employee assistance program
11d
Transport Officer - Bene Vita
Bene —Adelaide SA
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
Coordinator NDIS Supports
Housing Choices Australia —Greater Adelaide SA
- $45.58 a year
- Part-time
- Case management
Quick Apply
12d
Workforce Rostering Officer - Community Aged Care
AnglicareSA —Adelaide SA
- Full-time
- Communication skills
- Editing
- Health insurance
- Parental leave
Quick Apply
Administration Support Officer - North East Community Mental Health
SA Health —Greater Adelaide SA
- $64,195 - $67,154 a year
- Full-time
- Communication skills
10d
Ward Clerk, Neurosurgery - RAH
SA Health —Adelaide SA
- $66,442 - $69,504 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program
3d
Support Coordination (Social Work)
Healthy Mind Australia —Gawler SA
- $70,000 - $90,000 a year
- Part-time
- Bachelor's degree
- Social Work
- Care plans
- Employee assistance program
Service Delivery Coordinator
Unisys —Greater Adelaide SA
- Contract
- Organisational skills
- Communication skills
Operations Coordinator
Talent —Greater Adelaide SA
- Full-time
- Customer service
- Administrative experience
Content creator
WYELEE FURNITURE ASSEMBLY —Daw Park SA
- $50,000 - $79,600 a year
- Part-time
- Bachelor's degree
- In-person
Quick Apply
International Logistics Coordinator
Customs Agency Services —Cowandilla SA
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply

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services coordinator jobs near paralowie, sa

AI Optimisation Coordinator

Journey Beyond -
Adelaide SA

Quick Apply

Job Details

Benefits

Parental leave
Employee assistance program
Employee discount

Qualifications

Customer service
Salesforce
AI
Communication skills

Full Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About You

You’re an analytical problem-solver with experience working with chatbots, AI tools, or knowledge bases. You enjoy using data and insights to improve customer experiences and streamline operations.

A strong communicator, you can translate complex concepts into simple, user-friendly solutions and work collaboratively across teams. Ideally, you have experience in customer service or travel operations and exposure to platforms like Salesforce or similar.

You’re curious about AI and automation, with a passion for continuous improvement and delivering better self-service experience for customers.

About The Role

The AI Optimisation Coordinator plays a key role in supporting the analysis, optimisation, and continuous improvement of AI-enabled tools and digital self-service channels within the Travel Centre.

In this role, you’ll use data, guest insights, and performance analytics to help identify opportunities to enhance self-service experiences, improve operational efficiency, and reduce contact demand. You’ll work closely with Technology, Digital, CRM, and Operations teams to provide recommendations, support AI initiatives, and help optimise chatbot, automation, and knowledge base performance.

Acting as a connector between guest experience, business operations, and AI enablement, you’ll contribute to continuous improvement initiatives that deliver better outcomes for both customers and frontline teams.

Key responsibilities will include:

Support the development and ongoing refinement of the Travel Centre AI roadmap by providing analysis, insights, and recommendations aligned to Journey Beyond’s digital and guest experience strategy.
Identify opportunities where AI, automation, or conversational interfaces may improve guest experience or reduce operational effort and present evidence-based recommendations.
Monitor emerging AI technologies, tools, and industry trends to provide advisory input on potential relevance or value.
Support the optimisation of guest-facing chatbots and self-service tools by analysing performance data, guest queries, and failure points.
Assist with revieing and refining conversational flows, intents, and responses in partnership with platform and system owners.
Contribute to ongoing chatbot training by analysing real guest interactions and recommending content or intent improvements.
Support the development and maintenance of a structured, AI friendly knowledge base used across self-service and agent-assisted channels.
Analyse content performance to identify outdated information, content gaps, or high-volume enquiry themes.
Identify and document opportunities for automation or digital process improvement that could reduce manual work for Travel Centre Consultants.
Analyse chatbot performance, case drivers, contact themes, and guest behaviour across self-service channels.

What We Offer

Generous discounts on Journey Beyond travel and experiences
Study Assistance Policy
Employee Referral Policy
Parental Leave program
Purchased Leave policy
Private Health discounts
Employee Assistance Program
Discounts on Journey Beyond merchandise
Flexible working environment

How to Apply

If you’re passionate about AI, data, and improving customer experiences, this is the role for you.

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.

Quick Apply

Refine Your Search

services coordinator jobs in paralowie, sa

AI Optimisation Coordinator

NDIS Support Coordinator and Psychosocial Recovery Coach

Office and Client Coordinator - Adelaide

Social Work and Support Coordinator Contractor

Workforce Planning Officer, Part Time

Compliance Coordinator

Customer care Coordinator- Unley Park

Hospitality Coordinator

Branch Administrator & Sales Coordinator

Domiciliary Support Officer

Transport Officer - Bene Vita

Coordinator NDIS Supports

Workforce Rostering Officer - Community Aged Care

Administration Support Officer - North East Community Mental Health

Ward Clerk, Neurosurgery - RAH

Support Coordination (Social Work)

Service Delivery Coordinator

Operations Coordinator

Content creator

International Logistics Coordinator

I want to receive the latest job alert for services coordinator in paralowie, sa

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