In-Demand Quality specialist (analyst) Jobs

Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Business Analyst
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- $850 - $900 a day
- Contract
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- DevOps
- Microsoft Office
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Journey Beyond —Adelaide SA
- Full-time
- Management
- Agile
- Communication skills
- Parental leave
- Employee assistance program
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Deloitte —Melbourne VIC
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AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Bachelor's degree
- Health insurance
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Analyst, Fraud Specialist - Cairns Community Hub
NAB —North Coast QLD
- Full-time
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Senior Business Data Analyst
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Microsoft Powerpoint
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Experienced Analyst | Accounting and Reporting Assurance | Canberra
Deloitte —Canberra ACT
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Spatial Specialist / Geospatial Analyst
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- $110,000 - $140,000 a year
- Full-time
- AutoCAD
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Experienced Analyst | CFO Advisory | Brisbane
Deloitte —Brisbane QLD
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Credit Analyst
Perpetual Limited —Sydney NSW
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System Analyst
SkillQuest —Wayville SA
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- Full-time
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IT Analyst
Commercial Motor Vehicles Pty Ltd. —Hallam VIC
- Full-time
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Senior Integration Analyst Developer
University of Tasmania —Tasmania
- $114,282 - $129,943 a year
- Full-time
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Data Operations Analyst - Liquidity
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- Contract
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Care Connect —Abbotsford VIC
- Full-time
- Hybrid work
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Senior Analyst | Sustainability & Climate Change | Melbourne
Deloitte —Melbourne VIC
- Analysis skills
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ICT Business Analyst
CALROC Pty Ltd —Perth WA
- $115,000 - $120,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick Apply
Aviation Data Acquisition Analyst
Fugro —Greater Adelaide SA
- Full-time
- Hybrid work
- Microsoft Office
- Parental leave
Business Analyst - People Systems
Macmahon Holdings Limited —Perth WA
- Monday to Friday
- Management
- Analysis skills
- Communication skills
- Parental leave
- Fuel discount
10d

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quality specialist (analyst) jobs near

Service Desk Analyst

AC3 -
Melbourne VIC

Quick Apply

Job Details

Full-time
$70,000 a year

Qualifications

ITIL Certification
Azure
IT service management
Technical support
Microsoft Office
ITIL
ServiceNow

Full Job Description

Fixed Term Contract until 31/12/26
Likely extension/conversion to permanent
$70K + Super (pro-rata)

About AC3

At AC3, our purpose is simple but powerful: make technology real. As Australia's leading secure multi-cloud solutions provider, we support over 700 enterprise clients including more than half of the NSW Government to translate technical potential into business results. From cloud and infrastructure to cyber security and data integration, we provide full-stack solutions to consult, build, run and optimise IT environments.

Proudly Australian-owned with offices in Sydney, Melbourne and Auckland, AC3 ranks #4 on Australia's Best Places to Work list. We're a tight-knit crew of smart people, using brilliant tech to deliver exceptional outcomes. We value trust, ownership, bold ideas and a good laugh along the way.

About the Role

This is more than your typical Level 2 Service Desk gig.

We're offering ambitious tech professionals the chance to join our award-winning Service Desk team and step into a career fast lane. You'll master core support disciplines across Microsoft, AD, and Windows environments while developing the knowledge and exposure that primes you to transfer into Cyber Security SOC or CloudOps. AC3 is littered with previous such success stories, and we'd love you to help you realise your potential.

This isn't lip service. It's a structured pathway backed by AC3's dedicated L&D program, mentorships, cross-team collaboration, and a proven internal mobility track record.

What You'll Be Doing

Triage, resolve and escalate technical issues via phone, email and self-service channels
Maintain high standards of ticket quality, resolution rates and customer communication
Monitor task queues, prioritise effectively and maintain visibility on critical incidents
Update knowledge base articles and contribute to peer upskilling
Participate in induction of new team members and cross-functional projects
Gain early exposure to security and cloud infrastructure tooling as part of your development plan

What You'll Bring

3+ years in a service desk or technical support role, ideally in a multi-client/MSP setting
Strong Windows 10/11, Active Directory, Office 365 and ITSM experience
A natural communicator with a proactive, can-do approach and appetite to learn
Experience in ServiceNow or other ITIL aligned ticketing systems
Bonus: certifications like ITIL, Microsoft, or foundational Cyber/Cloud certs (CompTIA Sec+, Azure Fundamentals etc.)

Why AC3?

$70,000 + Super + Bonus
On-Call paid extra
6 month Fixed Term Contract + possible extension or permanent conversion
Sydney CBD office with hybrid flexibility
Supported pathway to Cyber Security, CloudOps or other avenues within AC3
#4 Best Place to Work in Australia
Funded certifications + structured L&D support
Lifestyle perks including novated leasing, health discounts, and wellness programs
Real work that makes a real impact on clients and your career

What's Next? If you're a tech pro ready to evolve from support to specialist—whether in SOC, SecOps, or Cloud—this is your jump point.

Apply now and let's make your next move your best one.

Quick Apply

Refine Your Search

quality specialist (analyst) jobs

Service Desk Analyst

Business Analyst

Test Analyst | Journey Beyond

Analyst | Sustainability and Climate - Assurance | Melbourne

Senior Analyst (Energy/Techno-economics/Decarbonisation)

Analyst, Fraud Specialist - Cairns Community Hub

Senior Business Data Analyst

Experienced Analyst | Accounting and Reporting Assurance | Canberra

Spatial Specialist / Geospatial Analyst

Experienced Analyst | CFO Advisory | Brisbane

Credit Analyst

System Analyst

IT Analyst

Senior Integration Analyst Developer

Data Operations Analyst - Liquidity

Business Analyst

Senior Analyst | Sustainability & Climate Change | Melbourne

ICT Business Analyst

Aviation Data Acquisition Analyst

Business Analyst - People Systems

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