In-Demand Technical support analyst Jobs in Welland Sa

ICT Business Analyst
Work Zone Traffic Control —Greater Adelaide SA
- $90,000 - $100,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Desktop Support Analyst
Auto & General Holdings —Adelaide SA
- Azure
- Customer service
- Administrative experience
- Parental leave
- Gym membership
Quick Apply
3d
Desktop Support Engineer
Total IT Global —Adelaide SA
- $5,000 - $5,500 a month
- Contract
- In-person
Quick Apply
7d
System Analyst
SkillQuest —Wayville SA
- $77,000 - $85,000 a year
- Full-time
- Computer Science
- Microsoft Office
- Education
- Professional development assistance
Quick Apply
Level 2 Application Support Analyst - Education
Civica —Adelaide SA
- Full-time
- Hybrid work
- SQL
- Analysis skills
- APIs
- Work from home
Quick Apply
Service Desk Analyst - Contract
Centorrino Technologies —Adelaide SA
- Contract
- Customer service
- Communication skills
Quick Apply
Data Scientist
TAFE NSW —Kingswood SA
- $128,284 - $141,600 a year
- Full-time
- Communication skills
- Analytics
Business Improvement Analyst
Saab —Greater Adelaide SA
- Hybrid work
- Microsoft Excel
- Analysis skills
- Manufacturing
- Annual leave
- Work from home
4d
Application Support Manager
Kelsian Group —Adelaide SA
- Management
- Computer Science
- Analysis skills
1d
Network Planner Analyst
Sony Interactive Entertainment —Greater Adelaide SA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Senior Product Analyst - ERP Financials
Datacom —Adelaide SA
- Full-time
- ERP systems
- Analysis skills
- AI
Quick Apply
Technology Asset Management Analyst
ElectraNet —Greater Adelaide SA
- Analysis skills
- Annual leave
- Parental leave
8d
Enterprise Integration Developer
Kelsian Group —Adelaide SA
- Management
- Computer Science
- SQL
1d
Senior Cybersecurity Incident Responder
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Scripting
Quick Apply
Digital - Data Insights and Analytics Team Leader
ECH —Greater Adelaide SA
- $18,549 a year
- Management
- SQL
- Bachelor's degree
2d
Entry Level Support Developer
DXC Technology —Greater Adelaide SA
- Overtime
- Azure
- Management
- Customer service
IT Service Desk Analyst
Stratco —Gepps Cross SA
- Management
- Communication skills
- Time management
- Employee assistance program
10d
2027 DXC Technology Graduate Program Australia
DXC Technology —Greater Adelaide SA
- Full-time
- In-person
- AI
10d
IT Analyst
Commercial Motor Vehicles Pty Ltd. —Wayville SA
- Communication skills
- Employee assistance program
Cyber Security Senior Analyst
ASC Pty Ltd —Osborne SA
- Full-time
- Parental leave
2d

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ICT Business Analyst

Work Zone Traffic Control -
Greater Adelaide SA

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Management
Business analysis
Microsoft Office
Xero
Administrative experience
Bachelor's degree
User acceptance testing
Construction experience
LMS
Systems analysis
Communication skills
Information Technology

Full Job Description

Workzone Traffic Control is seeking an experienced ICT Business Analyst to support the ongoing improvement of our business systems, digital workflows and operational processes.

You will consult with employees and managers to identify business needs, analyse existing systems and develop practical technology-based solutions.

This is a hands-on role within a busy operational environment. In addition to core ICT business analysis responsibilities, you will assist with system administration, data management, reporting and implementation support. The successful applicant must therefore be equally comfortable undertaking detailed analytical work and providing practical day-to-day support to system users.

Key responsibilities

Consult with employees, managers and other stakeholders to identify and document business and system requirements.
Analyse existing ICT systems, software applications, workflows and information-management practices.
Identify system limitations, duplicated processes, data gaps and opportunities for automation or integration.
Translate operational requirements into functional requirements, process specifications, user stories and recommended system solutions.
Develop current-state and future-state process maps, workflows and system documentation.
Evaluate available system functionality and recommend configuration changes, enhancements or new technology solutions.
Work with software providers and internal stakeholders to scope, test and implement system improvements.
Assist with the integration and effective use of operational, scheduling, finance, HR, training and compliance systems.
Prepare business requirements documents, functional specifications, test plans, implementation plans and user guides.
Coordinate user acceptance testing, document results and manage identified defects or required changes.
Analyse system and operational data to identify trends, inconsistencies and opportunities for improvement.
Develop and maintain dashboards, management reports and data-quality controls.
Monitor the performance and effectiveness of implemented solutions.
Provide system support and guidance to users during implementation and ongoing operation.
Assist with user access, system records, data entry standards, document control and system-related administration.
Maintain project records, action registers, meeting notes and implementation documentation.
Support continuous improvement projects from initial analysis through to implementation and review.
Ensure ICT processes and system changes support operational, privacy, security and compliance requirements.

Systems and operational environment

The role will work across systems used for:

Workforce scheduling and resource allocation
Electronic timesheets and payroll information
Financial management and job costing
Customer and project management
Human resources and employee records
Training administration and regulatory compliance
Document control and management reporting
Fleet, asset and operational data

Experience with platforms such as Traffio, Monday.com, Xero, Employment Hero, learning management systems or similar business applications would be advantageous.

About you

You are an analytical and highly organised professional who can understand how people, processes, data and technology work together.

You can communicate with employees who have varying levels of technical knowledge, turn operational problems into clearly documented requirements, and follow solutions through from analysis to implementation.

You will have:

A bachelor’s degree or higher qualification in information technology, information systems, business analysis or a related discipline.
Demonstrated experience as an ICT Business Analyst or in a comparable systems-analysis role.
Experience gathering, analysing and documenting business and functional requirements.
Experience reviewing business processes and recommending system-based improvements.
Strong process-mapping and documentation skills.
Experience with system configuration, implementation and user acceptance testing.
Strong data-analysis and reporting capabilities.
Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.
The ability to manage multiple projects, priorities and stakeholders.
Strong written and verbal communication skills.
Excellent attention to detail and record-keeping practices.
A practical approach and willingness to assist users with system-related administrative requirements.

Experience within traffic management, civil construction, logistics, workforce scheduling, vocational education or another operationally complex industry would be highly regarded.

Pay: $90,000.00 – $100,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technical support analyst jobs in welland sa

ICT Business Analyst

Desktop Support Analyst

Desktop Support Engineer

System Analyst

Level 2 Application Support Analyst - Education

Service Desk Analyst - Contract

Data Scientist

Business Improvement Analyst

Application Support Manager

Network Planner Analyst

Senior Product Analyst - ERP Financials

Technology Asset Management Analyst

Enterprise Integration Developer

Senior Cybersecurity Incident Responder

Digital - Data Insights and Analytics Team Leader

Entry Level Support Developer

IT Service Desk Analyst

2027 DXC Technology Graduate Program Australia

IT Analyst

Cyber Security Senior Analyst

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