In-Demand Concession manager Jobs

Service Systems & Innovation Officer
University of Wollongong —Wollongong NSW
- $85,682 - $96,898 a year
- Full-time
- CRM software
- Microsoft Excel
- Analysis skills
5d
Store Manager | Castle Towers | Myer Concession
Global Retail Brands —Castle Hill NSW
- Leadership
Senior Rates Officer
Lismore City Council —Lismore NSW
- From $97,677 a year
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MECCA George Street - Assistant Flagship Manager
Mecca Brands Pty Ltd —Sydney NSW
- Weekend availability
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Customs Broker
FedEx AMEA —Perth Airport WA
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Technical Officer - Research Infrastructure
University of Wollongong —Wollongong NSW
- $85,682 - $96,898 a year
- Full-time
- Laboratory experience
- University
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5d
Sterilising Services Training and Development Manager | Full-time Permanent
Canberra Health Services —Canberra ACT
- $89,760 - $100,632 a year
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9d
Internal Communication Manager - Communications and Engagement | Full-time Temporary with a Possibility of Permanency
Canberra Health Services —Canberra ACT
- $102,657 - $116,592 a year
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6d
Nursing Simulation Assistant
University of Wollongong —Sydney NSW
- $67,214 - $85,682 a year
- Part-time
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Store Manager - Myer Penrith (Maternity Leave)
Industrie —Penrith NSW
- $70,000 - $74,000 a year
- Full-time
- Management
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- Employee discount
Quick Apply
Assistant Store Manager
Myer —Robina QLD
- Weekend availability
- Management
- Data analysis skills
- Leadership
- Parental leave
Store Manager - Brookvale
Industrie —Brookvale NSW
- $74,000 - $78,000 a year
- Full-time
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
8d
Application Support Engineer - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- Oracle
- Management
- Computer Science
- Employee assistance program
Trades Team Leader
Water Corporation —Karratha WA
- $129,428 a year
- Overtime
- Remote
- Management
- Leadership
- Communication skills
- Relocation assistance
- Annual leave
5d
Assistant Store Manager - Bowral
Oroton —Bowral NSW
- Full-time
- Recruiting
- Leadership
- Parental leave
Quick Apply
Store Manager - Miranda
Industrie —Miranda NSW
- $74,000 - $78,000 a year
- Full-time
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
8d
Business Development Manager
SACYR —Melbourne VIC
- Business development
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Manager – Accounting Advisory
Scyne Advisory —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Assistant Manager, Business Services
BDO —Melbourne VIC
- Full-time
- Business development
- Communication skills
- Health insurance
- On-the-job training
Venue Manager Retail - Melbourne Park
Compass Group Australia —Melbourne VIC
- Full-time
- Hospitality
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Service Systems & Innovation Officer

University of Wollongong -
Wollongong NSW

Apply Now

Job Details

Full-time
$85,682 - $96,898 a year
5 days ago

Qualifications

CRM software
Power BI
Microsoft Excel
Analysis skills
Communication skills

Full Job Description

Make an impact at the University of Wollongong (UOW) — a purpose driven institution ranked in the top 1% of universities globally.

About the Role

The Service Systems & Innovation Officer plays a critical role in ensuring the systems and data that support frontline student services are reliable, accessible and fit for purpose. Working within the Student Frontline Service team, you will support the operation of customer relationship management (CRM) systems, enquiry management platforms and other digital service tools, while providing reporting and insights that drive service excellence and continuous improvement. This role is ideal for someone who enjoys working with data, systems and process improvement and takes pride in maintaining high standards of accuracy and service quality.

Key responsibilities:

Build, maintain and enhance dashboards and reporting that provide meaningful insights into student service performance and operational outcomes.
Ensure the integrity, accuracy and governance of service data across multiple systems and platforms.
Provide day-to-day support for service systems, including user access management, workflow maintenance, troubleshooting and testing of system enhancements.
Contribute to continuous improvement initiatives through data analysis, operational insights and support for service and process changes.

About the Team

The Student Frontline Service team supports students across multiple campuses, channels and stages of the student lifecycle. The Service Systems & Innovation team provides the intelligence; systems support and continuous improvement capability that enables effective frontline service delivery. Working closely with Student Services colleagues, IMTS, and other university stakeholders, the team ensures the systems and information underpinning student support services remain consistent, reliable and student focused.

What You’ll Bring

Experience in a data, reporting, systems support or administrative role within a complex organisation.
Strong analytical skills and attention to detail, with experience using reporting and dashboard tools such as Power BI, Excel or similar platforms.
Experience working with CRM systems, service management platforms or other digital service tools.
Strong communication skills with the ability to present data and technical information in a clear and accessible way.
Demonstrated ability to manage competing priorities while maintaining high standards of accuracy, compliance and service delivery.

Why Join UOW

Competitive salary package including 17% superannuation.
Generous leave entitlements including additional concession days over the Christmas–New Year period.
Purchased leave options to provide greater flexibility throughout the year.
Ongoing professional development and clear career progression opportunities.

Role Details

Employment type: Permanent/Continuing | Full-time position
Level 5 | Salary range between $85,682 - $96,898 plus 17% superannuation commensurate with skills and capability.
.
Location: Wollongong Campus
This position is not suitable for remote work in accordance with the UOW Remote Working Guidelines.
Valid Australian work rights required. Visa sponsorship is not available

How to Apply

To apply for this position, you are requested to submit a resume, and cover letter (no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description.

For further information about this opportunity, please contact Chris Brown, Manager, Service Systems & Innovation via email [email protected]

Closing Date: Sunday 26 July 2026, 11:55pm

Equity, Diversity & Inclusion

The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.

Apply Now

Refine Your Search

concession manager jobs

Service Systems & Innovation Officer

Store Manager | Castle Towers | Myer Concession

Senior Rates Officer

MECCA George Street - Assistant Flagship Manager

Customs Broker

Technical Officer - Research Infrastructure

Sterilising Services Training and Development Manager | Full-time Permanent

Internal Communication Manager - Communications and Engagement | Full-time Temporary with a Possibility of Permanency

Nursing Simulation Assistant

Store Manager - Myer Penrith (Maternity Leave)

Assistant Store Manager

Store Manager - Brookvale

Application Support Engineer - Employment Information Kit

Trades Team Leader

Assistant Store Manager - Bowral

Store Manager - Miranda

Business Development Manager

Manager – Accounting Advisory

Assistant Manager, Business Services

Venue Manager Retail - Melbourne Park

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