In-Demand Customer service representative Jobs in Brighton, Vic

Seasonal - Transport Customer Support Co-ordinator
Australia Post —Dandenong VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
Customer Support Specialist
HUB24 —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Financial services
- Parental leave
Customer Service Representative
Computershare —Melbourne VIC
- Full-time
- Remote
- Customer service
- Organisational skills
- Leadership
- Employee stock purchase plan
- Work from home
6d
Customer Service Representative - West Footscray
GrainCorp —West Footscray VIC
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Conflict management
Customer Service Representative
Medical iT —Melbourne VIC
- Sales
- Customer service
- Writing skills
- Dental insurance
Membership Consultant - Across Thornhill Park & Weir Views
Anytime Fitness —Melbourne VIC
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
Client Service Associate
Macquarie Group Limited —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Financial services
- Time management
- Annual leave
- Work from home
Customer Service Representative
Adore Beauty —Melbourne VIC
- Full-time
- Customer service
- Organisational skills
- Communication skills
4d
Customer Service
EBOS Group —Mentone VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
8d
Guest Service Agent
Avani —Melbourne VIC
- $27.97 - $41.96 an hour
- Part-time
- Health insurance
- Employee assistance program
Quick Apply
14d
Membership Consultant - Hampton East
Anytime Fitness —Hampton East VIC
- Temporary
- Hospitality
- Sales
- Customer service
- Gym membership
Quick Apply
18h
Night Guest Service Agent
Oaks Hotels —Southbank VIC
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
4d
Guest Service Agent
Oaks Hotels —St Kilda VIC
- $27.97 - $41.96 an hour
- Part-time
- Health insurance
- Employee assistance program
Quick Apply
14h
Membership Consultant
Anytime Fitness Knox —Wantirna South VIC
- $25 - $33 an hour
- Weekend availability
- CPR Certification
- Sales
- Customer service
- Employee discount
- Gym membership
Quick Apply
18h
Customer Service Advisor
City FM Australia —Mulgrave VIC
- Part-time
- Customer service
- Communication skills
- Paid training
Quick Apply
11h
Client Services Representative - MVSC Glen Waverly
Melbourne Veterinary Specialist Centre —Glen Waverley VIC
- Part-time
- Customer service
- Administrative experience
- Clinic
Quick Apply
Guest Service Agent - QT Melbourne
EVT Group —Melbourne VIC
- Communication skills
- Resort
- Office experience
- Parental leave
8d
Customer Service
Camberwell lotto —Camberwell VIC
- From $1 an hour
- Part-time
- Sales
- Customer service
- POS
Quick Apply
11d
Customer Support Agent
Detector Inspector —Carnegie VIC
- Full-time
- Communication skills
Quick Apply
Customer Success Associate
Siemens —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce

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Seasonal - Transport Customer Support Co-ordinator

Australia Post -
Dandenong VIC

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Customer service
Communication skills

Full Job Description

About the opportunity

As a Transport Customer Support Coordinator, you'll play a key role in helping our transport network run smoothly by providing timely, accurate and customer-focused support to both internal and external stakeholders. Reporting to the Manager Transport Customer Support, you'll work closely with fellow coordinators, the Senior Transport Customer Support team, Transport Operations and customers to ensure transport bookings, equipment requests and enquiries are resolved efficiently and professionally.

Success in this role means delivering outstanding customer experiences, maintaining accurate operational information, meeting service level commitments, and contributing to the continuous improvement of our transport support services.

This is a full-time fixed-term opportunity, with an anticipated start in October and expected to conclude in January, with the potential for extension subject to business requirements. You'll join a supportive and collaborative team during a busy operational period, working with colleagues across a geographically dispersed network to deliver great outcomes for our customers. The role offers a hybrid working model with the flexibility to work from home up to three days per week.

You'll also

Coordinate and schedule transport and equipment requests while ensuring timely and accurate execution of operational activities.
Collaborate with team members across multible locations, supporting one another to deliver excellent customer service during peak operational periods.
Respond to customer enquiries, escalations and complaints across phone, email and virtual channels, driving positive customer outcomes.
Maintain and update operational systems to support efficient service delivery and resolution of customer requests.
Identify service issues, escalate complex matters where required, and contribute ideas that improve customer experience and operational efficiency.

About you

You're a resilient and customer-focused professional who thrives in a fast-paced environment where priorities can change quickly. You enjoy solving problems, building strong relationships and working collaboratively to achieve team outcomes. With strong communication skills and a keen eye for detail, you're motivated by delivering exceptional service and finding better ways of working. You embody Australia Post's values of Trust, Inclusivity, Empowerment and Safety while putting customers at the centre of everything you do.

You'll also

Have experience in a customer service and/or transport coordination environment.
Demonstrate the ability to manage competing priorities and work effectively in a deadline-driven setting.
Possess strong communication, problem-solving and system navigation skills, with experience using multiple systems simultaneously.

What else is in it for you?

Enjoy a hybrid working arrangement, with the opportunity to work from home up to 3 days per week and spend 2 days in the office.
Join a supportive and collaborative team that works together to successfully navigate busy operational periods and deliver great outcomes for customers.
Full-time fixed-term opportunity commencing in October and expected to run through to January, offering the opportunity to gain valuable experience within a large and complex operational environment.
Flexible location options, with Dandenong preferred, however Melbourne-based candidates will also be considered.
Build your experience across a large and complex operational network, working with a broad range of stakeholders.
Bring your whole self to work every day and be supported by a welcoming, inclusive and respectful team environment.

All walks, one route

It takes a lot of us to deliver for every Australian and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.

Apply Now

Refine Your Search

customer service representative jobs in brighton, vic

Seasonal - Transport Customer Support Co-ordinator

Customer Support Specialist

Customer Service Representative

Customer Service Representative - West Footscray

Customer Service Representative

Membership Consultant - Across Thornhill Park & Weir Views

Client Service Associate

Customer Service Representative

Customer Service

Guest Service Agent

Membership Consultant - Hampton East

Night Guest Service Agent

Guest Service Agent

Membership Consultant

Customer Service Advisor

Client Services Representative - MVSC Glen Waverly

Guest Service Agent - QT Melbourne

Customer Service

Customer Support Agent

Customer Success Associate

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