In-Demand Public relations manager Jobs in Parramatta, Nsw

Student Administration Officer Complaints
TAFE NSW —Sydney Western Suburbs NSW
- $97,771 - $105,290 a year
- Full-time
1d
Senior Manager Property Portfolio
Crown Lands and Public Spaces —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Budgeting
- Communication skills
6h
People And Culture Business Partner
GMP —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
3h
Manager Corporate Affairs - 12 month fixed term contract
Commonwealth Bank —Sydney NSW
- Full-time
- Management
- Writing skills
- Financial services
8d
Senior Corporate Communications Specialist
Western Sydney Local Health District —Sydney NSW
- $118,821 - $140,201 a year
- Full-time
- Management
- Writing skills
- No degree
11d
PR Senior Account Manager
Ogilvy —Sydney NSW
- Bachelor's degree
- No degree
- Communication skills
Deal Events Marketing Manager, 12 Month- Fixed Term Contract, AU/SG PLX
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Marketing
Events and Exhibitions Marketing Manager
Expo Centric —Rydalmere NSW
- Full-time
- CRM software
- Management
- Sales
Quick Apply
Social & Influence Content Creator
Ogilvy —Sydney NSW
- Writing skills
- Scripting
- AI
10d
Event Services Supervisor
Operations —Sydney NSW
- Weekend availability
- Hospitality
- Management
- Restaurant experience
- Employee assistance program
Senior Manager, Investor Relations
Firmus Technologies —Sydney NSW
- Full-time
- CRM software
- Research
- Analysis skills
People And Culture Manager
Glascott —Lane Cove NSW
- Full-time
- Communication skills
Quick Apply
Head of Government & Regulatory Relations
Link Group —Sydney NSW
- Contract
- Analysis skills
- Financial services
- Communication skills
14d
PR Senior Account Executive
Burson Global —Sydney NSW
- Writing skills
- AI
6d
Sales and Marketing Manager
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- CRM software
- Management
- Sales
- Work from home
Quick Apply
Senior Manager | Trade Surveillance
Macquarie Group Limited —Sydney NSW
- Full-time
- Remote
- Analysis skills
- Annual leave
- Work from home
Project Analyst / Project Officer
Health System Support Group —Sydney NSW
- $114,251 - $140,201 a year
- Full-time
- Communication skills
- Negotiation
Senior Procurement Officer
NSW Trustee and Guardian —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Parental leave
- Employee assistance program
6d
Business Manager
BNP Paribas —Sydney NSW
- Full-time
- Management
- Research
- Finance
Sales & Marketing Manager
The Bread and Butter Project —Marrickville NSW
- From $110,000 a year
- Full-time
- Sales
- Business development
- Analysis skills
- Travel reimbursement
- Paid training
Quick Apply

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Student Administration Officer Complaints

TAFE NSW -
Sydney Western Suburbs NSW

Apply Now

Job Details

Permanent | Full-time
$97,771 - $105,290 a year
1 day ago

Qualifications

Working with Children Check

Full Job Description

TAFE NSW Life-Changing Careers

Student Administration Officer Complaints

Location negotiable (subject to campus availability)

Permanent full-time position + Talent Pool

$110,972 – $119,506 salary package - includes base salary ($97,771 - $105,290), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

The Student Administration Officer Complaints is responsible for performing a range of customer support and administrative activities to support the implementation of best practice complaints management policy and processes, including reviews, responses, and escalation processes to optimise case management and resolutions. The role provides support and assistance in relation to complaints from domestic and international TAFE NSW students, community members, stakeholders, and members of the public, ensuring timely and effective case management and resolution outcomes.

This is a permanent full-time position, with the location negotiable subject to campus availability. In addition, this recruitment process will be used to establish a talent pool for upcoming Student Administration Officer Complaints opportunities that may arise.

About you

You have experience in coordinating the receipt, investigation, and response to customer complaints and feedback, and working with stakeholders to strengthen performance against legislative requirements and improve the customer experience.

You thrive in a high-volume environment, working with competing priorities and ensuring you meet service level agreements. You are confident working independently with limited guidance, making decisions using sound judgement and expertise, and escalating issues where required.

You have demonstrated ability to identify areas for continuous improvement to the provision of complaint services within business units, developing and supporting the implementation of associated templates, tools, systems, and processes.

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

Your current resume
A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Provide an example of a time when you had to work with multiple stakeholders to resolve a complaint. How did you balance their differing priorities while ensuring a positive outcome

A career of life-changing impact awaits you. Apply now!

Applications close: Sunday 6 September at 11.55pm AEST

Additional Information:

General recruitment and adjustment enquiries: Please contact Sarah Aitchison, Talent Acquisition Advisor via email at [email protected] or call 0435 078 206.

Role-specific enquiries: Please contact Cheyne Jones, Manager Complaints & Resolutions Branch via email at [email protected]

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.

Apply Now

Refine Your Search

public relations manager jobs in parramatta, nsw

Student Administration Officer Complaints

Senior Manager Property Portfolio

People And Culture Business Partner

Manager Corporate Affairs - 12 month fixed term contract

Senior Corporate Communications Specialist

PR Senior Account Manager

Deal Events Marketing Manager, 12 Month- Fixed Term Contract, AU/SG PLX

Events and Exhibitions Marketing Manager

Social & Influence Content Creator

Event Services Supervisor

Senior Manager, Investor Relations

People And Culture Manager

Head of Government & Regulatory Relations

PR Senior Account Executive

Sales and Marketing Manager

Senior Manager | Trade Surveillance

Project Analyst / Project Officer

Senior Procurement Officer

Business Manager

Sales & Marketing Manager

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