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Senior Receptionist

Lifecare -
Cockburn Central WA

Quick Apply

Job Details

Part-time

Benefits

Insurance services

Qualifications

Customer service
Organisational skills
Front desk

Full Job Description

Job Description

Lifecare is seeking an organised, proactive and people-focused Receptionist to become the face of our Cockburn clinic. This role is ideal for someone looking to grow into a Senior Receptionist position and develop their career within our Allied Health team.

This is a permanent part-time opportunity (16–24 hours per week), working closely with and reporting into the Regional Practice Manager, and ideal for someone who thrives in a busy customer-facing environment and enjoys making a genuine difference to people’s day.

Why join Lifecare?

Make a real impact – Be part of a growing, forward-thinking clinic where your contribution truly matters
Supportive team culture – Work alongside a collaborative team that values what you bring
Room to grow – Access career opportunities across the wider APM Group network
Community connection – Build relationships with patients and the local community
Perks included – Discounted health insurance and wellbeing support

What you’ll be doing

Delivering a professional and welcoming front desk experience for every patient
Coordinating day-to-day reception and clinic operations
Responsible for rostering and ensuring adequate admin coverage within set targets
Completing clinic timesheets and supporting payroll processing
Managing debt and supporting effective debt recovery processes
Managing bookings, invoicing and general admin processes
Building strong relationships with patients, health professionals and stakeholders
Identifying opportunities to improve systems and service delivery
Supporting coverage across multiple sites when required

What we’re looking for

We’re open to candidates from a variety of backgrounds — experience in a medical or allied health setting is desirable, but not essential.

Experience in a reception, customer service, or administrative role (medical experienced highly regarded)
A people-first mindset with a strong customer service focus
Strong organisational skills and ability to manage competing priorities
Confidence working in a fast-paced environment
Experience with booking or practice systems (e.g. Nookal) is desirable, not essential

Ready to join us?

If you bring initiative, reliability and a genuine focus on great service, we’d love to hear from you.

About Lifecare Physiotherapy

Lifecare Cockburn Physiotherapy provides a diverse caseload across sports injuries and chronic conditions. You’ll work in a team that takes a holistic, client-centred approach to care.

With more than 35 clinics and over 300 practitioners, Lifecare Physiotherapy is committed to delivering comprehensive, patient-centred care. We also invest in our people through ongoing professional development and a highly structured clinician mentorship program.

Lifecare is one of Australia’s largest sports medicine networks, with clinics across four states. We are supported by our parent company, APM - a Perth-founded provider of health, employment, disability, and workplace services - enabling us to make a meaningful difference in people’s lives. Through APM, our team members benefit from strong career development opportunities while contributing to positive outcomes for the communities we serve.

Mobilise Your Potential - Join a team where movement matters—yours and your patients.

Click APPLY now!

We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.

Quick Apply

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